UNIT II PART 4 Flashcards

1
Q

is a turning point in an individual’s life that produces an overwhelming emotional response.

A

Crisis

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2
Q

sometimes called developmental crises, are
predictable events in the normal course of life, such as leaving home for the first time, getting married, having a baby, and beginning a career.

A

Maturational crises

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3
Q

are unanticipated or sudden events that threaten the individual’s integrity, such as the death of a loved one, loss of a job, and
physical or emotional illness in the individual or family member.

A

Situational Crises

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4
Q

sometimes called social crises, include natural disasters like floods, earthquakes, or hurricanes; war; terrorist attacks; riots;
and violent crimes such as rape or murder.

A

Adventitious Crises

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5
Q

is a method of bringing about change in a person by exploring his or her feelings, attitudes, thinking, and behavior

A

Individual Psychotherapy

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6
Q

occurs when words and actions match

A

Congruence

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7
Q

is the ability of the nurse to perceive the meanings and feelings of the client and to communicate that understanding to the client.

A

Empathy

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8
Q

is the process of developing an understanding of one’s own values, beliefs, thoughts, feelings, attitudes, motivations,
prejudices, strengths, and limitations and how these qualities affect others.

A

Self-awareness

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9
Q

are abstract standards that give a person a sense of right and wrong and establish a code of conduct for living.

A

Values

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10
Q

are ideas that one holds to be true

A

beliefs

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10
Q

The values clarification process has three steps:

A

*Choosing
*Prizing
*Acting

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11
Q

is when the person considers a range of possibilities and freely chooses the value that feels right

A

Choosing

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12
Q

is when the person considers the value, cherishes it, and publicly attaches it to him or herself.

A

Prizing

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13
Q

is when the person puts the value into action.

A

Acting

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14
Q

are general feelings or a frame of reference around which a person organizes knowledge about the world.

A

Attitudes

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15
Q

is the study of distance zones between people during communication.

16
Q

People from the United States, Canada, and many Eastern European nations generally observe four distance zones:

A

*Intimate Zone
*Personal Zone
*Social Zone
*Public Zone

17
Q

This amount of space is comfortable for parents with young children, people who mutually desire personal contact, or people whispering.

A

Intimate zone (0–18 in between people)

18
Q

This distance is comfortable between family and friends who are talking

A

Personal zone (18–36 in)

19
Q

This distance is acceptable for communication in social, work, and business settings.

A

Social zone (4–12 ft)

20
Q

This is an acceptable distance between a speaker and an audience, small groups, and other informal functions

A

Public zone (12–25 ft)

21
Q

Aguilera (1998) identified three factors that influence whether or not an individual experiences a crisis:

A

*individual’s perception of the event
*availability of emotional supports
*availability of adequate coping mechanisms

22
Q

Crisis is described as self-limiting; that is, the crisis does not last indefinitely but usually exists for

A

4 to 6 weeks

23
Q

are designed to assess the person’s health status and promote problem solving, such as offering the person new information, knowledge, or meaning

A

Directive interventions

24
Q

aim at dealing with the person’s needs for empathetic understanding, such as encouraging the person to identify and discuss feelings, serving as a sounding board for the person

A

Supportive Interventions