UNIT B Flashcards

1
Q

Which statement indicates the nurse’s understanding of effective time management?
a.
“The purpose of effective time management is to save hours, minutes, and seconds.”
b.
“The purpose of effective time management is to do as much as possible in as short a time as possible.”
c.
“The purpose of effective time management is to do as little as possible.”
d.
“The purpose of effective time management is to achieve personal and professional goals.”

A

ANS: D
Making time to meet your individual, family, professional, and career needs and goals is vital to overall success and is the primary purpose of time management. Stating that the purpose of effective time management as saving time or doing as much or as little as possible in a short time would not indicate the nurse’s understanding. Procrastinating and doing as little as possible are not characteristic of effective time management.

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2
Q
A student nurse resists schedules and prefers to study when it “feels right” and in groups. Which of the following characteristics fits this student?
a.
Left-brain dominant
b.
Right-brain dominant
c.
Equally right- and left-brain dominant
d.
Neither right or left brain dominant
A

ANS: B
Right-brain–dominant people resist schedules and choose to do things their own way. Left-brain–dominant people process information in a linear, sequential manner, so they would probably prefer a schedule of activities. Some people are equally right- and left-brain dominant and have a mix of behaviors. There are other people who have no clear pattern.

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3
Q

In 4 weeks, a student nurse will have two tests and one paper due in the same week. What is the most effective time-management strategy for this student nurse?
a.
Control time wasters to have more time for studying and writing.
b.
Delegate everything possible to create more time for studying.
c.
Schedule specific times on a calendar to study for the tests and to work on the paper.
d.
Wait until the last minute because the student nurse “works best under pressure.”

A

ANS: C
The most effective approach to this problem would be to schedule specific time periods to prepare for the tests and write the paper. Waiting until the last minute to study and write the paper creates unnecessary stress and sets the student nurse up for failure. Creating more time for studying does not solve the problem; how that time is organized and how it is used is the key. Procrastinating by putting off assignments until the last minute can lead to extreme anxiety and stressful behavior. Although delegating some tasks is realistic and can create time for studying, it is unrealistic to delegate “everything possible” and impossible to control all time wasters.

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4
Q

How can the student nurse increase studying efficiency?
a.
Maintaining a supply of simple carbohydrates for a quick energy spurt
b.
Alternating mental and physical activities to increase productivity
c.
Working nonstop without breaks to focus concentration
d.
Delegating tasks of household chores to family members

A

ANS: B
Alternating tasks that are mental with tasks that are physical can increase alertness and create a natural energy spurt to keep going. Carbohydrate-induced energy spurts are short lived and ineffective for studying efficiency. Working nonstop without breaks leads to fatigue and burnout. Although delegating tasks would be helpful to the student nurse, it does not directly increase studying efficiency.

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5
Q

The nurse has concluded that he/she is a right-brain–dominant person. Based on the nurse’s time style, which unit governance task will the nurse implement?
a.
Devise a plan to restructure the nursing career ladder.
b.
Write a procedure for central line care using new equipment.
c.
Do the unit time schedule for the next pay period.
d.
Collate data obtained from a chart audit to report at the next unit staff meeting.

A

ANS: A
Right-brain–dominant people like to brainstorm to create new, holistic ideas and approaches to old problems, so devising a restructured nursing career ladder would be an appropriate task for this person. Writing procedures, completing time schedules, and collating data are indicative of a left-brain–dominant person.

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6
Q

What actions should a graduate nurse take in the first work experience to avoid problems with burnout?
a.
Cross-train to work in different areas of the hospital.
b.
Develop a social group of nurses with whom to share work experiences.
c.
Plan on several sessions with a counselor regarding managing stress.
d.
Maintain good nutrition and good sleep habits.

A

ANS: D
Taking care of oneself is a primary component to preventing burnout—for example, avoiding alcohol, maintaining good nutrition, getting adequate amounts of sleep, and avoiding cigarette smoking. Developing social contacts outside the work environment also facilitates reduction of stress from work. Cross-training in different areas of the hospital, developing a social group with nurses to share work experiences, and meeting with a counselor would not be helpful to the graduate nurse in avoiding problems with burnout in the first work experience because they are all related to that experience.

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7
Q
Which action by the nurse exemplifies a sense of spiritual health?
a.
Belonging to a church
b.
Feeling purposeful and fulfilled
c.
Feeling loved and cared for
d.
Changing religious affiliations
A

ANS: B
A sense of spiritual health simply means that we have a daily awareness that there is something more to living than mere human existence. People who have a sense of spiritual being find their lives to be positive experiences and feel good about the future. Belonging to a church, feeling loved and cared for, and changing religious affiliations are not identified as ways that one exemplifies a sense of spiritual health.

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8
Q
Which of the following is an example of a self-defeating belief?
a.
I must always feel loved by everyone.
b.
I am a caring person.
c.
I will get through nursing school.
d.
I am getting better.
A

ANS: A
Feeling as though you need to be loved by everyone is a self-defeating belief because there will always be some individuals who do not care for you. It would be unrealistic and hence self-defeating to have or express the need to be loved by everyone. There are many ways to exercise our mental potential. One of the first ways is to concentrate on removing negative thoughts or self-defeating beliefs from our minds. Affirmations or positive statements, such as being a caring person, will get through nursing school, getting better with skills or recovering from an illness, and so on are ways to avoid self-defeating comments and behaviors.

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9
Q

Which is an example of an effective self-care strategy for a nurse?
a.
Plan time for physical recuperation after working extra hours.
b.
Push feelings of sadness, joy, anger, and fear out of awareness.
c.
Use alcohol to reduce tension.
d.
Respond to people and opportunities reactively.

A

ANS: A
Taking care of ourselves physically entails getting proper nutrition and adequate sleep, exercising on a regular basis, and planning for additional time to recuperate when working extra hours. Using alcohol or drugs only medicates feelings and is not considered an effective self-care strategy. Not dealing with feelings is a way to consciously suppress emotions, which can lead to a variety of anxiety disorders. Responding to people and opportunities with a reactive, or “knee-jerk,” response is not a good self-care strategy because the behavior can lead to poor decisions without adequate thought.

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10
Q

Nurse 1: “The manager told me that you and I have to change work schedules to accommodate Jim. That means we will both have to work days and nights in the same week. There’s nothing we can do about it.” Nurse 2: “Let’s take a minute and look at the possible alternatives.” What is the best assessment of this situation?
a.
Nurse 1 is exhibiting reactive behavior, and nurse 2 is being proactive.
b.
Nurse 1 is exhibiting a sense of empowerment, and nurse 2 is behaving codependently.
c.
Jim and the nurse manager have formed a coalition with the goal of dominating other staff.
d.
The nurse manager is evidencing good self-esteem by daring to take an unpopular action that will expose criticism.

A

ANS: A
Whereas nurse 1 is reacting to the situation, nurse 2 is taking time to assess the situation more thoroughly and see what choices they might have, which is a proactive response. Many of us go through life never realizing that we have many choices. You can choose to respond to people and situations rather than react. It is important to assess the situation and see what options are available and what the consequence of the options might be. Exercising our choice potential also entails that we act responsibly toward others. Codependent behavior is a type of control or enabling behavior. Empowerment is the power to do something and acting self-confidently to do so. The question is asking about the assessment of nurse 1 and nurse 2 responses, not the nurse manager.

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11
Q

A nurse has been out of school about 6 months. Which of the following would indicate that the nurse is having problems with burnout?
a.
Has chronic fatigue, increased irritability, and feelings of helplessness
b.
Feels angry about the type of care being delivered and scheduling of staff
c.
Signs up for extra courses for an advanced degree and works double shifts
d.
Is disorganized in patient care and has to stay late to finish shift work

A

ANS: A
Fatigue, irritability, and feelings of helplessness are all early signs of burnout. Anger about care may be very appropriate; how the anger is directed is important. Overscheduling oneself is something that may promote early burnout, as are disorganization and poor time management.

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12
Q

The nurse would identify which of the following strategies as a means of increasing feelings of empowerment?
a.
Requesting an assignment to a different hospital unit
b.
Assisting friends to cover their shifts when they need time off
c.
Telling a coworker that a joke heard in private was inconsiderate and thoughtless
d.
Declining to work an extra shift and going to the movies with friends

A

ANS: D
Taking care of oneself is critical to preventing burnout and increasing feelings of empowerment, such as declining to work an extra shift so you can participate in activities with friends and family. Take care of yourself first; then assist others as you are able. Moving to a different hospital unit may be a type of avoidance with an issue that is unresolved. Humor and laughter are important; however, if the joke was unethical, correcting the nurse would not increase empowerment.

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13
Q

What activity would most likely promote a positive feeling of well-being in a graduate nurse about 6 months after employment?
a.
Have a group of staff nurses over for a party.
b.
Participate in hospital-sponsored programs for community health.
c.
Spend some time with an old friend who is in the middle of a divorce.
d.
Get involved in a new hobby, and attend social gatherings to meet new people.

A

ANS: D
Planning pleasurable activities, such as a hobby or attending a social gathering, that are not associated with nursing or other people’s problems can help you to reenergize and feel better about yourself. Having nurses over for a party or participating in hospital-sponsored programs would not give the graduate nurse the time needed away from nursing. Spending time with a friend going through a divorce would not promote a positive feeling of well-being in the graduate nurse.

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14
Q

A nurse is considering pursuing additional education in nursing and hopes to be promoted to a management position. What action should the nurse take to best achieve this?
a.
Wait until “the time is right” and inquire about program and promotion opportunities.
b.
Be the best nurse possible and hope a scholarship or promotion will be awarded.
c.
Set long-range, mid-range, and short-range goals with specific related activities and time frames to meet these goals.
d.
Read three books on time management.

A

ANS: C
Setting goals so that you can prioritize your approach and identifying specific activities and time frames to work toward a management promotion are keys to success. Assess the situation to see what activities will provide the highest payoff. Waiting for the right time to achieve promotion, hoping for a scholarship or promotion, and reading books on time management are not effective; instead, the nurse must take action to achieve a goal.

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15
Q

A student nurse is feeling stressed about the combination of nursing courses and clinical experience in the semester. What actions can the student nurse take to reduce stress level based on biological rhythms?
a.
Schedule difficult activities at high-energy times.
b.
Shorten sleep time to accommodate increased study times.
c.
Study before bedtime to increase memorization.
d.
Only study when not feeling stressed.

A

ANS: A
Student nurses should create schedules that work with their biological rhythms, such as scheduling difficult activities at their high-energy times. Shortening sleep, studying right before bed, and only studying when they are not feeling stressed are not advised.

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16
Q

A nurse manager is assigning additional duties to the day shift nurses to keep the unit orderly and running smoothly. Which assignment would be the best for a right-brain–dominant nurse?
a.
Clean up the break room by noon.
b.
Assist with completing a unit project, based on specific rules and guidelines.
c.
Create a poster board in honor of Nurse’s Week.
d.
Take part in a meeting regarding unit policies.

A

ANS: C
Right-brain–dominant people resist rules and schedules and prefer to complete activities on their own time. Creating a poster board in honor of Nurse’s Week gives the right-brain–dominant nurse a chance to create in a personal way without rules and restrictions. Cleaning up the break room by noon, assisting with a unit project guided by rules and specific guidelines, and taking part in a unit policy meeting would be better suited for a left-brain–dominant nurse (structure, organization, rules, time limits, and priorities are important).

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17
Q

What action by student nurses indicates readiness for successful study habits?
a.
Combining their study area with the space that they use to pay bills
b.
Color coding their materials from each class
c.
Keeping all materials and papers in one bin
d.
Cleaning their study area at the end of each semester

A
ANS:	B
To ensure success, students should first separate the area where they study from the area where they pay bills. Second, students should color code their materials from each class to ensure that they can find what they need during study sessions. Students should separate out materials and discard what is no longer needed. Frequently cleaning their study area will help them maintain order.
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18
Q

What actions can a student take to manage the phone calls received throughout the day?
a.
Set a specific time during the day for business- or school-related phone calls.
b.
Allow phone calls at any time as long as they are short.
c.
If the student needs to leave a message, state that he/she can be contacted any time.
d.
Keep the phone turned off until all studying is completed for the day.

A

ANS: A
Students should set up a time during the day for all phone calls related to business or school. If students need to leave a message, they should state when they can be contacted. Keeping the phone turned off is not a realistic option.

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19
Q
A student wants to begin planning for future educational goals. Which of the following actions would NOT help the student plan?
a.
Review a list of goals once a year.
b.
Make a master list of goals.
c.
Prioritize goals.
d.
Cross out goals as they are met.
A

ANS: A
In planning goal-related activities, making a master list of goals and prioritizing the list are helpful strategies for completing activities and accomplishing goals. It is also helpful to cross off each goal as it is completed. Doing so provides a sense of accomplishment and immediate gratification for completing a goal. It is important to continually review the list of goals established to determine if activities or tasks need to be moved based on how quickly they need to be attended to. Reviewing a list of goals yearly would not be sufficient in helping the student plan for completing his/her educational goals.

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20
Q

Which of the following actions by the nurse helps prevent burnout?
a.
Picking up extra shifts each week
b.
Staying late to help out at the end of each shift
c.
Scheduling a massage on a day off
d.
Teaching at the local community college one day a week

A

ANS: C
A fun, relaxing activity that is not work-related can help prevent burnout, such as scheduling a massage on a day off. Picking up extra shifts, staying late to help out at the end of the shift, and teaching part-time one day a week may lead to burnout if the nurse is not careful.

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21
Q

Which of the following statements by the nursing student is an affirmation?
a.
“I must maintain As in my school grades.”
b.
“I am human and capable of making mistakes.”
c.
“If I fail at something, the results will be catastrophic.”
d.
“If I am not liked by everyone, I am a failure.”

A

ANS: B
Stating, “I am human and capable of making mistakes” is an affirmation or a positive statement concerning the ways we would like to think, feel, or behave. The other statements are self-defeating thoughts.

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22
Q

When taking an online or web-enhanced course, what are effective time-management strategies? (Select all that apply.)
a.
Enroll in an online or web-enhanced course that has fewer than 15 students to reduce the amount of time it takes to respond to everyone in the class.
b.
Print your syllabus and create a calendar with assignment due dates and discussion posting requirements.
c.
Create a directory on your computer to place assignments and resources specific for the course.
d.
Determine what the best time is for logging into the course website and create a schedule for weekly log-in times.
e.
Develop an online group of colleagues that meet in the chat room or participate in instant messaging.

A

ANS: B, C, D, E
Online or web-enhanced courses can take as much, if not more, time as traditional face-to-face classes. The following are helpful strategies to improve time management involving the course:

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23
Q

To achieve success in the workplace, which actions by the nurse would focus on improving skills? (Select all that apply.)
a.
Taking a course on communication
b.
Thinking of a way to improve time management
c.
Understanding the layout of the hospital
d.
Spending some time working on organizational skills
e.
Knowing where supplies are on the unit

A

ANS: B, D
Employers of new graduates identify lack of organizational and time-management skills as areas where new nurses need improvement and assistance. Focusing on improving these skills before employment will help the new nurse succeed. A communication course is not related to skills. Understanding the layout of the hospital also is not focused on improving skills. Knowing where supplies are may help with time management but will not improve skills.

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24
Q

What actions by the student would manage the physical environment? (Select all that apply.)
a.
Set up an area that is specific to school work.
b.
Choose a work area that has soft, dim lighting.
c.
Choose a work area that is free from distractions.
d.
Gather appropriate tools before each study session begins.
e.
Study for 30 minutes at a time and take a 5-minute break in between.

A

ANS: A, C, D
To have success when studying, students should first set up an area that is specific to school work. Students should choose a work area that is free from distractions and gather appropriate tools needed for studying. Students should choose an area with adequate lighting and study in 50-minute sessions, taking a 10-minute break in between.

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25
Q

What actions can the nurse take to manage a habit of procrastinating? (Select all that apply.)
a.
Consider the consequences of not completing each activity.
b.
Start on time and plan for the project to end on time.
c.
Break projects into small, manageable pieces.
d.
Set up a reward system for project completion.
e.
Be realistic about what can be accomplished.

A

ANS: A, C, D, E
To avoid procrastination, the nurse should consider the consequences of not completing each activity. The nurse should break down projects into small, manageable pieces; set up a reward system; and be realistic about what can be accomplished. Projects should be started ahead of time and be planned to take more time than anticipated.

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26
Q

The nurse understands stress-related illness when stating which of the following? (Select all that apply.)
a.
“Stress can cause insomnia.”
b.
“Stress is known to cause muscle and joint pain.”
c.
“Stress can cause headaches.”
d.
“Stress is not known to cause any health problems.”
e.
“Stress can cause gastrointestinal disturbances.”

A

ANS: A, B, C, E
Stress is known to cause a variety of physical and psychological ailments, including insomnia, muscle and joint pain, headaches, and gastrointestinal disturbances.

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27
Q
The nurse manager is presenting at a conference and shows an adequate understanding of a mentoring relationship when giving the following as an example:
a.
A coach and a player
b.
A teacher and a learner
c.
An intern and a resident
d.
An advisor and a partner
A

ANS: D
In nursing, mentor is synonymous with trusted advisor, and mentoring is a partnership between two people. Coaches help individuals find new ways to solve problems, reach goals, and design plans of action to motivate people to perform at the “top of their game.” The teacher and learner relationship involves an evaluation component (receiving a grade in a course). The intern reports to the resident, so there is more of a precepting relationship because the resident is the clinical expert, and there may also be an evaluation component in this relationship.

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28
Q

The nurse professor is lecturing to students in their final semester of nursing school. Which statement by the nurse professor about mentoring is accurate?
a.
“Mentoring involves solving an individual’s problems.”
b.
“Mentoring focuses on the needs of someone else.”
c.
“Mentoring means helping someone reach his or her long-term goals.”
d.
“Mentoring requires pairing an experienced person with a novice.”

A

ANS: B
Mentoring requires a primary focus on the needs of the mentee and an effort to fulfill the most critical of these needs. Meeting these needs first makes achievement of goals more realistic. Mentoring does not involve solving an individual’s problems, helping someone reach long-term goals, or pairing an experienced person with a novice.

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29
Q
While discussing a mentoring program with the nursing director, the nurse manager correctly states that mentoring is a
a.
partnership.
b.
one-way street.
c.
static relationship.
d.
method of gaining more experience.
A

ANS: A
Mentoring is a partnership and a two-way street, with both parties freely contributing to the relationship as equals working together and based on mutual respect. Mentoring is not used as a method to gain more experience. Mentoring is a dynamic, not a static, relationship. Gaining experience is often associated with precepting.

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30
Q

You are a graduate nurse in search of a mentor. To find a good “match,” what should you look for?
a.
Choose an experienced nurse who is successful.
b.
Look for things you and the potential mentor have in common.
c.
Be very specific with the questions you ask of the possible mentor.
d.
Be careful not to disclose too much personal information.

A

ANS: B
When considering establishing a mentoring relationship, look for commonalities in nursing education, areas of expertise or practice, or interests. Feeling comfortable and building trust are crucial for a successful mentoring relationship. Broad, open-ended questions stimulate discussion and offer an opportunity to assess and establish the mentor relationship. It is important to discuss yourself and be open in a light and friendly manner when talking with a potential mntor. Being an experienced nurse would be an important criterion for a preceptor.

31
Q

A group of nursing students is discussing mentors. One of the students correctly states a characteristic of a successful mentor when stating which of the following?
a.
“They ensure that their mentees do not fail.”
b.
“They push the mentees to a higher level.”
c.
“They always ask a lot of questions of their mentees.”
d.
“They encourage mentees to question their skills so they can improve.”

A

ANS: B
Mentors need to communicate high expectations to mentees and push them to meet or exceed these expectations. Mentors should not ensure that mentees do not fail because this is often a great learning experience for mentees. Frequently questioning mentees or encouraging mentees to question their skills is not indicative of a successful mentor. Mentors are good listeners, offer empathy and encouragement, and are generous with their time and knowledge.

32
Q

The role of the mentee needs to be understood early in the mentoring relationship. What is a characteristic or example of the mentee’s role?
a.
Not interrupting the mentor
b.
Absorbing what the mentor explains in detail
c.
Establishing personal short- and long-term goals
d.
Finding out what the mentor has to offer in terms of experience

A

ANS: C
Establishing your goals early will help you get exactly what you need from the mentoring relationship. The mentee should ask questions when clarification is needed because communication is very important. The mentor’s nursing experience is not considered part of the mentee’s role. Absorbing information may relate more to a preceptor providing information on content or skills. Finding out the experience is probably more applicable to the preceptor relationship.

33
Q

Which statement indicates the student nurse’s understanding of a situational relationship?
a.
“A situational relationship occurs only one time.”
b.
“A situation relationship is established by the organization.”
c.
“In a situational relationship, both mentee and mentor mutually accept it.”
d.
“A situational relationship is structured to ensure situational success.”

A

ANS: A
Characteristically, a situational mentoring relationship is a one-time event. Organizations usually establish formal relationships. Acceptance by the mentee and mentor is characteristic of an informal relationship. A structured relationship is formal.

34
Q

The “honeymoon” is a specific phase of reality shock. What should the mentor do during this phase?
a.
Share personal transition experiences with the mentee.
b.
Reinforce the need for the mentee to problem solve.
c.
Encourage the mentee to try new things.
d.
Act as the intermediary for the mentee with staff members.

A

ANS: D
During the “honeymoon” phase, the mentor should be supportive (by listening and understanding), act as an intermediary with other staff members, and be a role model. Sharing feelings and experiences and the mentor’s own transition experience are appropriate in the shock and rejection phase. Trying new things and stepping outside the mentee’s comfort zone would be appropriate for the mentor to encourage during the recovery phase of reality shock.

35
Q

A new graduate is looking for a mentor. Which staff nurse would be the best choice?
a.
A skilled clinician who appears hurried, curt, and occasionally sarcastic
b.
A new graduate who worked 2 years as an LPN and seems confident
c.
A nurse who has 3 years of experience, good skills, and a sense of humor
d.
A seasoned nurse who is highly intellectual but is aloof and self-centered

A

ANS: C
The mentor not only serves as a role model or counselor for the new graduate but also actively advises, guides, and promotes the graduate’s career. It is important to select someone who will work with you and has nursing experience. Frequently, nurses with 3 to 5 years of experience remember their own role transition and can relate to what the new graduate is experiencing. The clinician is curt and sarcastic, which would not be supportive behavior for a mentor. The new graduate would not be the best choice. The seasoned nurse is aloof and self-centered and would not be a good candidate for a mentor because mentors are willingly and personally invested in their mentee.

36
Q

Which of the following statements by the nurse indicates an understanding of mentors?
a.
“Mentors focus on fostering the mentee’s individual growth and development over an extended period of time.”
b.
“Mentors develop nurturing relationships during work time.”
c.
“Mentoring is the approach of assisting an individual’s growth through partnership.”
d.
“The strength of mentoring lies in the facilitation and development of personal qualities.”

A

ANS: A
Mentoring involves focus on fostering the mentee’s individual growth and development over an extended period of time. Mentors develop nurturing relationships during personal time. Coaching is the approach of assisting an individual’s growth through partnership. The strength of mentoring lies in the mentor’s specific knowledge and wisdom.

37
Q

A nursing student is in the mentoring process. Which action would occur if the student nurse were in the “follow” phase?
a.
The nursing student observes as the mentor places a urinary catheter.
b.
The nursing student places a urinary catheter while the mentor stands nearby for guidance.
c.
The nursing student reads the hospital policy regarding urinary catheter placement.
d.
The nursing student places the urinary catheter without guidance from the mentor.

A

ANS: B
In the “follow” phase, the student nurse and the mentor walk side by side down the same path, and the mentor assumes a more passive role. Therefore, the student would place the urinary catheter, with the mentor nearby for guidance. In the “lead” phase, the student would observe the mentor; in the “get out of the way” phase, the student nurse would place the urinary catheter without guidance. Reading the hospital policy on urinary catheterization does not indicate a phase of the mentoring process.

38
Q

A nursing student is in the mentoring process. Which action would occur if the nursing student were in the “Get out of the way phase”?
a.
The nursing student would assess chest tubes with the mentor nearby for guidance.
b.
The nursing student would assess chest tubes independently.
c.
The nursing student would observe the mentor assessing chest tubes.
d.
The nursing student would read the hospital policy on chest tubes.

A

ANS: B
In the “get out of the way” phase, the nursing student would assess chest tubes independently. In the “follow” phase, the nursing student would observe the mentor assessing chest tubes. In the “lead” phase, the nursing student would assess chest tubes with the mentor nearby for guidance. Reading hospital policy on chest tubes does not indicate a phase in the mentoring process.

39
Q
A nursing student is meeting with a possible mentor for the last semester of nursing school. Which of the following questions would be most appropriate for the student to ask?
a.
“Do you like working on this unit?”
b.
“Do you like your coworkers?”
c.
“How are things going today?”
d.
“What kinds of problems are you having?”
A

ANS: C
The nursing student should ask open-ended questions such as, “How are things going today?” The questions “Do you like working on this unit?,” “Do you like your coworkers?,” and “What kinds of problems are you having?” are direct questions. Open-ended questions stimulate discussion and are less likely to make the other person feel vulnerable.

40
Q

Which statement by the nursing student best describes the characteristics of a mentee?
a.
“The mentee should be passive and observe only.”
b.
“The mentee should challenge constructive feedback.”
c.
“The mentee should communicate clearly.”
d.
“The mentee should let learning opportunities come to him or/her.”

A

ANS: C
The mentee should always strive to communicate clearly with the mentor. Being passive, challenging constructive feedback, and not seeking out learning opportunities are not characteristics of a mentee.

41
Q

Which action by the mentor can help reduce the impact of reality shock on the mentee during the honeymoon phase?
a.
Listen as the mentee discusses the excitement of starting a new position as a nurse.
b.
Avoid discussions about the excitement of the mentee’s new position as a nurse.
c.
Ask the mentee not to discuss the new position during work hours.
d.
Tell the mentee that the excitement will not last long.

A

ANS: A
To help reduce the impact of reality shock, the mentor can listen as the mentee discusses the excitement of starting a new position as a nurse. Avoiding discussions about the new position or telling the mentee that the excitement will not last long are not ways to help reduce the impact of reality shock.

42
Q

What action can the mentor take to help reduce the impact of reality shock on the mentee during the shock or rejection phase?
a.
Withhold personal transition stories.
b.
Encourage the mentee to discuss his/her feelings.
c.
Encourage mentees to keep their feelings to themselves during work hours.
d.
Ignore the feelings caused by reality shock.

A

ANS: B
During the shock or rejection phase, the mentor can encourage the mentee to discuss his/her feelings to decrease the impact of reality shock. Withholding their own personal transition stories, encouraging mentees to keep their feelings to themselves, or ignoring these feelings are not ways that the mentor can help the mentee through this time of transition.

43
Q

Which action by the mentor can help reduce the impact of reality shock on the mentee during the recovery phase?
a.
Encourage the mentee to perform skills that he or she is comfortable with.
b.
Maintain a semi-open line of communication.
c.
Encourage the mentee to try new skills.
d.
Allow the mentee to work independently.

A

ANS: C
During the recovery phase, the mentor should encourage the mentee to step outside of his/her comfort zone. This can be best achieved by encouraging the mentee to try new skills. The mentee should maintain an open line of communication while working with the mentee.

44
Q

Which action by the mentor can help reduce the impact of reality shock on the mentee during the resolution phase?
a.
Expect the mentee to problem solve clinical issues independently.
b.
Continue to practicing skills that he or she is comfortable with.
c.
Reinforce positive qualities that the mentee possesses.
d.
Point out negative qualities for the mentee to change.

A

ANS: C
The role of the mentor during the resolution phase is to remain supportive to the mentee. Pointing out positive qualities that the mentee possesses is one way to achieve this. Expecting the mentee to problem solve independently and pointing out negative characteristics will not assist in the resolution of reality shock.

45
Q

Review the following characteristics. Which best describe the role of the mentor? (Select all that apply.)
a.
Requires a primary focus on the needs of the new nurse
b.
Assists the new nurse with difficult nursing procedures
c.
Serves as a primary resource on the nursing unit for the new nurse
d.
Is assigned to the new nurse for the orientation period
e.
Is interested in the new nurse’s personal growth and nursing goals
f.
Is available to the new nurse after hours to discuss problems and needs

A

ANS: A, E, F
A mentor is more interested in a nurturing role, focusing on the needs of the new nurse and frequently sharing personal time. The preceptor acts in a formal role and functions during a defined period of time. The primary focus of the preceptor is to serve as a role model during the specified period. The other options (assists the new nurse with difficult nursing procedures, serves as a primary resource on the nursing unit, and is assigned to the new nurse for the orientation period) are characteristic of a preceptor.

46
Q

A nurse manager and a nurse director are discussing e-mentoring. Which statements by the nurse director indicate an understanding of the components of e-mentoring? (Select all that apply.)
a.
“E-mentoring involves distance mentoring.”
b.
“E-mentoring is done through instant messaging.”
c.
“E-mentoring involves contact between mentee and mentor via electronic mail.”
d.
“E-mentoring is a mentoring program for first-year nursing students.”
e.
“E-mentoring uses a videoconferencing system such as Skype to meet virtually.”
f.
“E-mentoring involves planning a meeting at a coffee shop to discuss the progress of the preceptorship.”

A

ANS: A, B, C, E
According to Knight, e-mentoring reflects mentoring that takes place over a distance (learner and faculty are not in face-to-face communication), usually by electronic communication facilitation. More recently, the use of e-mentoring can be via e-mail, smartphone, Skype, and webinars. Meeting in person (coffee shop) and the mentoring program do not describe the virtual component of e-mentoring.

47
Q
A group of nursing students are discussing characteristics of a successful mentor. Which of the following statements identify these characteristics? (Select all that apply.)
a.
“Successful mentors are passive.”
b.
“Successful mentors communicate high expectations.”
c.
“Successful mentors are good listeners.”
d.
“Successful mentors show empathy.”
e.
“Successful mentors are nonjudgmental.”
A

ANS: B, C, D, E
Successful mentors communicate high expectations, are good listeners, show empathy, and are nonjudgmental. Successful mentors are not passive but are actively involved with the growth of the mentee.

48
Q

Which statement(s) by the nursing student best describes the attributes of a mentor? (Select all that apply.)
a.
“A mentor actively advises, supports, and promotes the mentee’s career.”
b.
“A mentor is a professional who has any amount of experience as a nurse.”
c.
“Mentors have the mentee’s best interest at heart.”
d.
“Mentors bolster self-confidence.”
e.
“Mentors provide support for only a short period of time.”

A

ANS: A, C, D
A mentor is an experienced nurse who advises, supports, and promotes the mentee’s career. The mentor has the mentee’s best interest at heart and bolsters self-confidence.

49
Q
Based on data, the nurse interprets which educational program as producing the most graduate nurses annually?
a.
Diploma program
b.
Associate’s degree program
c.
Baccalaureate program
d.
Master’s and doctoral programs
A

ANS: B
Since its beginning in 1951, the associate’s degree nursing program has grown to produce more graduates annually than any other program. A recent survey indicates that initial preparation in a diploma program accounted for 18%, the associate’s degree accounted for 39%, and the baccalaureate degree program accounted for 36% of the registered nurse educational preparation.

50
Q

The student nurse interprets which characteristic as one of graduates from a diploma school of nursing?
a.
They have obtained a general education in nursing theory and sciences that can be applied toward an advanced degree.
b.
They are well prepared to function in the institution in which the school is located.
c.
Advanced courses in nursing management and leadership apply to advanced degrees in nursing.
d.
They are prepared to practice in advanced nursing clinical situations.

A

ANS: B
Hospital-based nursing programs provide extensive clinical experience in the respective hospital, so student nurses are well prepared to function at the hospital where the school is located. The diploma program does not prepare students to practice or obtain courses in advanced areas of nursing as part of their basic education program.

51
Q
What type of program is designed for students who prefer to take classes on the Internet?
a.
Career ladder programs
b.
BSN completion programs
c.
Online degree programs
d.
University-without-walls programs
A

ANS: C
It is possible to earn ADN, BSN, master’s, and doctoral degrees in web-based or web-enhanced formats via online education programs. A BSN completion program is a baccalaureate program designed for students who already possess either a diploma or an associate’s degree in nursing and hold a current license to practice as a nurse. The career ladder concept focuses on the articulation of educational programs to permit advanced placement without loss of credit or repetition. The university-without-walls programs provide students the opportunity to obtain credit for life and professional experiences and previously acquired college-equivalent knowledge and skills to work toward a baccalaureate degree.

52
Q
A new graduate wishes to select a program in nursing that will assist in preparation to care for individuals, families, groups, and communities. The new graduate should select a(n)
a.
practical nursing school.
b.
diploma program in nursing.
c.
associate’s degree program.
d.
baccalaureate program.
A

ANS: D
The graduate of a baccalaureate program is prepared to provide health promotion and health restoration care for individuals, families, and groups in a variety of institutional and community settings. The practical nurse would not be prepared to care for varying individuals in different settings. The diploma programs educate nurses in the hospital setting, with the end result being that the nurse will continue to work in the hospital upon graduation. Associate-prepared nurses generally continue onto a higher degree upon graduation. These nurses are not as prepared as baccalaureate nurses to care for the variety of individuals in different settings.

53
Q

A master’s degree in nursing differs from a generic nursing degree in what way? A master’s degree in nursing
a.
requires a level of specialization to be selected.
b.
prepares the nurse for nursing administration.
c.
increases the authority and responsibilities of the nurse.
d.
enables the nurse to become a nurse edu

A

ANS: A
A master’s nursing program requires a level of specialization to be selected—education, administration, or a specific clinical area. A nurse can be an educator without having a master’s degree; however, a master’s degree is preferred for educators in schools of nursing. A generic degree in nursing prepares the student to become a basic practitioner and allows the student to be eligible to take NCLEX upon successful graduation from a diploma, associate’s degree, or baccalaureate nursing program.

54
Q

The nursing student interprets the phrase “an accredited school of nursing” to mean that
a.
the nursing school is accredited by the licensing institution of the respective state.
b.
the school has petitioned and been granted accreditation by the American Nurses Association.
c.
this is a voluntary process by which the school demonstrates meeting of standards above the legal requirements.
d.
this is a designation that allows the nursing program to confer advanced degrees in nursing educ

A

ANS: C
An accreditation is a voluntary process by which a school demonstrates meeting the educational standards over and above the legal requirements. It guarantees the student the opportunity to gain a quality education. Generic, BSN completion, and advanced degree programs obtain accreditation either through the Accreditation Commission for Education in Nursing (ACEN), which was formerly the National League for Nursing Accrediting Commission (NLNAC), or by the Commission on Collegiate Nursing Education (CCNE). The state board of nursing approves or grants the school the right to operate a school of nursing in the state. The American Nurses Association is the professional organization for graduates of nursing programs.

55
Q
A nurse is reviewing regulations to practice in different states. Which of the following credentials is interpreted as mandatory in order to legally practice nursing in a particular state?
a.
The nursing license
b.
The registration of the nursing license
c.
Certification in a nursing specialty organization
d.
Accreditation
A

ANS: A
All states require a nursing license in order to practice nursing. States vary in the requirements to obtain and maintain nursing licenses. Accreditation is the voluntary process for schools to maintain educational standards. Certification is voluntarily obtained after the graduate has become licensed and meets the criteria to be certified by the respective organization, such as the Critical Care Nurse’s Association, which allows certified nurses to use the credential CCRN after their names.

56
Q

A new graduate asks the nurse manager, “What’s the meaning of this alphabet soup that’s added after this nurse’s name: Jane Bigham, RN, CRNA?” The best explanation for the nurse manager to give would be: “It means the nurse is licensed to practice in this state and
a.
has met predetermined standards for certification set by a credentialing group for nurse anesthetists.”
b.
is also a certified rehabilitation nursing assistant.”
c.
has been licensed by the central registry for nursing assessment specialists.”
d.
is a member of a professional organization

A

ANS: A
The initials CRNA mean that the nurse is a registered nurse with a certification as a nurse anesthetist. Because a nursing license is recognized as indicating minimum competency, a certification credential indicates preparation beyond the minimum level. It does not mean the nurse is a rehabilitation nursing assistant, has been licensed by a central registry, or is a member of a professional organization.

57
Q

A distinction that can be made between nursing licensure and certification is that licensure is
a.
mandatory, and certification is voluntary.
b.
optional, and certification is required to practice a nursing specialty.
c.
renewed annually, and certification is renewed triannually.
d.
approved by the ANA, and certification signifies the ability to give safe car

A

ANS: A
Nursing license is required or mandatory, but certification is voluntary. Licensure is renewed every other year. A license means an individual is competent to provide safe care.

58
Q
A nurse professor is discussing the different educational tracks for nurses. The professor interprets which track as the most popular in 1980 versus today?
a.
Baccalaureate
b.
Associate’s
c.
Master’s
d.
Diploma
A

ANS: D
In 1980, the diploma was the most popular educational track, but today, the associate’s degree accounts for the majority of nursing degrees.

59
Q

A nurse is comparing the diploma program with the associate’s degree program. The nurse identifies which of the following as features of the diploma program and different from that of the associate’s degree program?
a.
The diploma degree allows the nurse to work in specific specialties.
b.
The diploma degree allows the nurse to earn different wages at the same facility.
c.
The diploma and ADN programs each have a national licensure exam specific to their program.
d.
Graduates of the diploma program are often hired into the hospital where they completed their program.

A

ANS: D
Graduates of the diploma program are often hired into the hospitals where they completed their programs. This creates an easier transition for the new nurse. Graduates of both the diploma program and the associate’s program are not restricted in the specialties they choose to work in, wages are not limited by either degree program, and all nurses take the same licensure exam regardless of degree program.

60
Q
A young parent with small children who has no prior college education wants to enroll in a nursing program. The parent has very limited support and resources. Select the best program for this parent based on this above information.
a.
Accelerated program
b.
Associate’s program
c.
Baccalaureate program
d.
Online program
A

ANS: B
The young parent would likely be best suited for the associate’s program. With no prior education and limited support and resources, the associate’s program would be a shorter program that would allow the young parent faster access to the workforce. Without a prior degree, the parent would not be eligible for an accelerated program. A baccalaureate program takes twice as long to complete. An online program would not be the best choice for someone without prior college experience and little to no support.

61
Q
An individual has decided to become a nurse as quickly as possible after having worked in business management for 5 years with a master’s degree. The person is married and has 3 young children at home. The individual is motivated and has many resources and a supportive spouse. Select that best nursing program for this person based on this information.
a.
Accelerated program
b.
Baccalaureate program
c.
Associate’s program
d.
BSN completion program
A

ANS: A
This person would be best suited for the accelerated program. The individual is motivated; holds a graduate degree; and has life experiences, resources, and support. Although the other programs could work, the person’s statement of wanting to “become a nurse quickly” points toward the accelerated program. In addition, the person already has a master’s degree, which indicates achievement of goals, along with college credit that may be applied to the nursing degree.

62
Q

Which action by associate’s degree prepared nurses indicates their understanding of the importance of higher education?
a.
Completing their continuing education credits early
b.
Attending conferences in their specialty
c.
Returning to college for an advanced degree
d.
Transferring to the education department in their place of employment

A

ANS: C
Associate’s degree prepared nurses are recognizing the need for higher education and are choosing to return to college for an advanced degree. Continuing education is not considered higher education, which would be a baccalaureate, master’s, or doctoral degree.

63
Q

Which of the following would be the first action that a foreign nurse should take to practice in the United States?
a.
Apply for a hospital job in the personal desired state to practice in.
b.
Enroll in a community college to study “American” nursing.
c.
Contact NCLEX® to set up a testing time.
d.
Contact the board of nursing in the desired state to practice nursing in.

A

ANS: D
The first step the foreign nurse should take is to contact the board of nursing in the state he/she desires to practice nursing in. The state board of nursing will provide information to the foreign nurse regarding Commission on Graduates of Foreign Nursing Schools (CGFNS) certification program, the NCLEX®, and licensure requirements for nursing in that state.

64
Q

Select the following statement that describes the current student population.
a.
The student population tends to be single.
b.
The student population is younger than the age of 20 years.
c.
The student population tends to be older.
d.
The student population tends to be white.

A

ANS: C
The student population tends to be older and married and with families. Minority individuals, foreign students, and poor individuals look to nursing for career opportunities but do not comprise the majority of this population.

65
Q

Which of the following causes is most likely to contribute to the nursing shortage?
a.
The aging of the nurse faculty population
b.
General lack of interest in the nursing profession
c.
Lack of accredited nursing programs
d.
Decreased need for nursing staff

A

ANS: A
The aging of the nurse faculty population is most likely to contribute to the nursing shortage. Fewer individuals are choosing the teaching role so, as these faculty retire, there will not be adequate replacements. Interest in nursing remains high. A lack of accredited programs is not an issue. The nursing shortage and increased acuity of patients requires more nurses, not fewer.

66
Q

A group of nurses is discussing how to choose a graduate program. Which of the following statements would be helpful to the nurses as they decide on a graduate program? (Select all that apply.)
a.
“Look at ACEN or CCNE publications.”
b.
“List your career goals and decide what educational preparation you would need to reach these goals.”
c.
“Ask yourself how much time you can spend going to school.”
d.
“Decide whether you are in a position to relocate if the programs you need are not offered in your area.”
e.
“Choose a graduate program based on where your friends are going to school.”

A

ANS: A, B, C, D
Nurses looking into graduate school should focus on Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) publications, listing career goals, determine how much time they can spend going to school, decide if they are in a position to relocate if needed, and find out which programs are accredited. Nurses should not choose a graduate program based on where their friends are going to school.

67
Q

A nurse is contemplating the concerns of nursing education in the future. The nurse concludes that the concerns are (Select all that apply.)
a.
career mobility.
b.
the changing student profile.
c.
the aging population.
d.
the shift from inpatient to outpatient nursing services.
e.
general interest in nursing as a profession.

A

ANS: A, B, C, D
The concerns of nursing education in the future include career mobility, the changing student profile, the aging population, and the shift from inpatient to outpatient nursing services. General interest in nursing as a profession is not a concern at this time.

68
Q

Which action by health care facilities shows implementation of the recommendations set by the Institute of Medicine? (Select all that apply.)
a.
Increase the cost of outpatient services.
b.
Set up a reward system for nurses who receive their baccalaureate degree.
c.
Encourage nurses to be lifelong learners.
d.
Set up a valet system to better serve patients and visitors.
e.
Implement measures that will offer assistance to nurses who are pursuing doctoral degrees.

A

ANS: B, C, E
The Institute of Medicine has set forth recommendations that will change the future of nursing and nursing education. Health care facilities can show implementation by setting up a reward system for nurses who receive their baccalaureate degree, encouraging nurses to be life-long learners, and implementing measures that will offer assistance to nurses who are pursuing a doctoral degree. Increasing the cost of outpatient services and setting up a valet system do not show implementation of these recommendations.

69
Q

The Tri-Council for Nursing Policy recently stated that “every student and nurse should have access to additional nursing education” (AACN, 2012). What changes would educational institutions need to make in order to support this statement? (Select all that apply.)
a.
Expand nursing programs to meet the needs for health care reform.
b.
Increase the cost of nursing programs to pay for additional instructors.
c.
Implement distance learning.
d.
Set up simulation labs.
e.
Lessen the amount of work in the nursing program to accommodate busy professionals.

A

ANS: A, C, D
Based on the statement made by the Tri-Council for Nursing Policy, educational institutions have begun making changes to create educational systems that are more accessible. These changes include expanding nursing programs to meet the needs for health care reform, implementing distance learning, and setting up simulation labs. Increasing the cost of nursing programs and lessening the amount of work in the nursing programs would not support the statement made by the Tri-Council for Nursing Policy.

70
Q

Associate’s degree programs have brought a change in the type of student who enrolls in the program. Which of the following students are contributing to that change? (Select all that apply.)
a.
A 25-year-old Hispanic woman
b.
A 40-year-old man who has worked in health care for 20 years
c.
An 18-year-old white woman who has just graduated from high school
d.
A 28-year-old white man with a master’s degree in finance
e.
A 26-year-old African American woman with two children

A

ANS: A, B, D, E
Associate’s degree programs attract a more diverse student population, including older individuals, minorities, and a variety of individuals with educational and economic experience.

71
Q

A student has been deciding between applying for nursing at the community college or a university and ultimately chooses the university. The student has an adequate understanding of the university’s baccalaureate program when making which statement(s)? (Select all that apply.)
a.
“I can’t wait to be done with the program in 2 years and get a real nursing job.”
b.
“I am so glad that I will not have to take any liberal arts classes.”
c.
“I am excited to learn critical decision-making skills.”
d.
“I will develop independent nursing judgment.”
e.
“I am excited to be involved in research.”

A

ANS: C, D, E
In the baccalaureate program students focus on developing critical decision-making skills, independent nursing judgment, and research skills. Baccalaureate programs are 4 to 5 years in length and involve liberal arts courses, among others.

72
Q
The nurse educator is being interviewed about the many different educational programs that allow nurses to achieve higher education. The educator states that the following educational programs were created based on the recommendation of the Institute of Medicine (Select all that apply.)
a.
“BSN completion programs”
b.
“Career ladder programs”
c.
“Diploma programs”
d.
“External degree programs”
e.
“Accelerated programs”
A

ANS: A, B, D, E
BSN completion, career ladder, external degree, and accelerated programs are all created in response to the Institute of Medicine’s recommendation that all nurses should have access to higher education. Diploma programs were not created in response to these recommendations.

73
Q

Which statement by a nurse indicates an understanding of online nurse education programs? (Select all that apply.)
a.
The online programs are less work than face-to-face programs.
b.
The online program provides education for adults who cannot relocate to continue their education.
c.
The online program requires no travel.
d.
Online nurse education programs only offer an associate’s degree in nursing.
e.
Online nursing education programs are only for advanced practice and doctoral programs.

A

ANS: B, C
Online nurse education programs provide education for adults who cannot relocate to continue their education. Some programs require a brief visit to the campus, but others require no travel. The online nursing programs are not less work than face-to-face programs, and they typically offer the full range of nursing programs from an RN to BSN completion programs through a doctoral degree in nursing.