Unit 6 Team Communication Flashcards
team
a particular type of group that is characterized by its cohesiveness, carefully selected membership, goal-orientation, high performance, and synergy
synergy
the “extra energy” created by a high-performing team when it interacts and functions well.
system
Tthe larger environment in which a group operates, and its rules, history, norms, and communication climate
groupthink
A team’s overwhelming motivation to agree and reach consensus—and failure to critically evaluate the task or alternative plans and solutions
social loafing
Situations in which one or more members exert little or no effort to the team’s work.
bad apple effect
poisonous impact of having just one ineffective team member
team building
Formal activities that encourage team members to closely examine their process of working together in an effort to maximize quality and effectiveness
training
A specialized type of education in which team members are taught specific skills and knowledge that can enhance their performance
power
the authority or ability to influence other people to do things they may loack motivation to do on their own without infuence
6 categories of power
- Reward
- Coercive
- Legitimate
- Expert
- Referent
- Informational
Reward power
power associated with the perception that one ha the potential for either providing a positive reward (positive reinforcement) or removing something negative (negative reinforcement) in exchange for their partcipiation and cooperation
Coercive Power
Power associated with the perceptions that a particular invidual has the ability to punish them for not cooperating or complying as participants with his or her requests
Legitimate Power
Power assigned to peoiple because of their job, position, or assignment
Expert Power
Power associated with one’s ability to influence others’ thoughts or behaviors because other memers perceive him or her as compentent, credible, and knowledgeable in the subject area
Referent Power
Power associated with one’s ability to motivate and influence others because he or she is well liked, respected, and admired
Informational Power
Power associated with one’s ability to acquire and share valueable information
transformational leadership
a model that illustrates how some leaders inspire, energize, engage, and motivate teammates to excel within the team context in committed, passionate ways
four behaviors demostrated by transformational leaders
- Communicating vision
- Challenging others
- Supporting others
- Modeling good behavior
virtual teams
teams that collaborate across time, space, and organizational boundaries, primarily through electronic communication, and spend varying degrees of time working face-to-face. A purely virtual team may never work face-to-face
Brainstorming
the generation of as manu ideas as possible in a short period of time
groupware
software that facilitates collaboration among users working on related tasks
