UNIT 6 Decision making to improve human resource performance Flashcards

1
Q

what are the human resources (HR) objectives

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2
Q

what is soft HRM

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3
Q

what is hard HRM

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4
Q

pros and cons of soft HRM

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5
Q

pros and cons of hard HRM

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6
Q

what are the HRM formulas

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7
Q

how do you calculate labour productivity

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8
Q

how do you calculate retention rates

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9
Q

how do you calculate labour turnover

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10
Q

how do you calculate employee costs as a (%) of turnover

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11
Q

how do you calculate labour cost per unit

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12
Q

what are centralised structures

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13
Q

pros and cons of a centralised structure

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14
Q

what are decentralised structures

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15
Q

pros and cons of a decentralised structure

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16
Q

decentralised vs centralised ley points and reasons

17
Q

what is delegation

18
Q

pros and cons of delegation

19
Q

importance of training employees

20
Q

what is Taylor’s scientific management

21
Q

what is Maslow’s hierarchy of needs

22
Q

what is Herzberg two face theory

23
Q

pros and cons of using Taylor’s scientific management

24
Q

pros and cons of using Maslow’s hierarchy of needs

25
Q

pros and cons of using Herzberg two face theory

26
Q

what are the financial methods of motivation

27
Q

what are the non financial methods of motivation

28
Q

what are the relationships of training, motivation & retention

29
Q

what are the legal requirements for employers to consult with employees

30
Q

reasons for formal employee representation

31
Q

pros and cons of employee representation

32
Q

what is a industrial action

33
Q

what are work councils and examples

34
Q

what is the role trade unions

35
Q

pros and cons of employee participation

36
Q

pros and cons of a industrial action/strike

37
Q

pros and cons of a trade union for employees