UNIT 4 Decision making to improve finacial performance Flashcards

o Operational objectives o Adding value o Importance of efficiency and labour productivity o Use of technology to improve operational efficiency o Operations data; labour productivity, unit costs, capacity & capacity utilisation o Importance of capacity and capacity utilisation o Lean production and Just in Time o Importance of quality o Consequences of poor quality o Quality assurance o Flexibility and mass customisation o Methods of matching supply and demand o Inventory control o Inventory co

1
Q

what are operational objectives

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2
Q

what is added value

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3
Q

how do calculate average unit costs

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what are the operation formlas

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4
Q

what is capacity utilisation

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5
Q

how do you calculate capacity utilisation

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6
Q

what is efficiency

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7
Q

what technology increases operational efficiency

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8
Q

what is lean production

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9
Q

pros and cons of lean production

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10
Q

what is just in case (JIC)

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11
Q

what is just in time (JIT)

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12
Q

pros and cons of JIC

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13
Q

pros and cons of JIT

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14
Q

what is capital intensive production

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15
Q

what is labour intensive production

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16
Q

pros and cons of capital intensive production

17
Q

pros and cons of labour intensive production

18
Q

what is quality control

19
Q

what is total quality management

20
Q

what is quality assurance

21
Q

what are the impacts of not maintaining quality

22
Q

pros and cons of quality control

23
Q

pros and cons of total quality management

24
Q

pros and cons of quality assurance

25
Q

how do businesses choose their supply chain

26
Q

what is outsourcing

27
Q

pros and cons of outsourcing

28
Q

what is buffer stock (JIC)

29
Q

pros and cons of buffer stock

30
Q

inventory control charts