UNIT 10 Managing strategic change Flashcards

1
Q

what are the key causes for change

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2
Q

what are the types of change

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3
Q

what is Lewin’s model of resistance to change

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4
Q

what are the 6 ways of overcoming resistance to change

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5
Q

what is a flexible organisation

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6
Q

ways to be flexible within a organisation (structure)

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7
Q

what is delayering

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8
Q

pros and cons of delayering

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9
Q

what is organistic

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10
Q

what is mechanistic

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11
Q

what is a zero hour contract

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12
Q

pros and cons of a flexible contract (zero hour)

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13
Q

what is organisational culture

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14
Q

pros of a strong culture

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15
Q

cons of a weak culture

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16
Q

what is Charles Handy’s types of culture

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17
Q

why is culture important

18
Q

how does it affect elements of a business (strategy)

19
Q

what indicates that a change of culture is needed

20
Q

what are the reasons for changing culture

21
Q

what are the difficulties of changing culture

22
Q

what are the key stages of strategic implementation

23
Q

why is leadership valued for a successful implementation of a new strategy

24
Q

why is communication valued for a successful implementation of a new strategy

25
Q

why is the right structure valued for a successful implementation of a new strategy

26
Q

what is network analysis and calculations

27
Q

pros and cons of network analysis

28
Q

internal reasons for failure

29
Q

external reasons for failure

30
Q

financial reasons for failure

31
Q

non financial reasons for failure

32
Q

what is a planned strategy

33
Q

what is a emergent strategy

34
Q

pros and cons of an emergent strategy

35
Q

what is strategic drift

36
Q

what is corporate governance

37
Q

pros and cons of strategic planning

38
Q

what is contingency planning

A

Contingency planning should focus on the most important risks: those that have the potential for significant disruption & damage

39
Q

pros and cons of contingency planning

A

pros
Speeds up recovery
Saves money (loss of revenue, recovery costs, compensations, fines, etc.)
Shows ethical concerns (CSR)

cons
Costly & time consuming (use of consultants, managers’ time, drills, etc.)
Could be a waste of money & time (opportunity cost)
May never happen

40
Q

contingency planning examples (marketing, finance, people, operations)

A

Marketing
Avoid over-reliance on customers or products
Develop multiple distribution channels
Test marketing for new products

Operations
Hold spare capacity
Quality assurance & control

Finance
Insurance against bad debts
Investment appraisal techniques

People
Key man insurance – protect against loss of key staff
Rigorous recruitment & selection procedures