Unit 6 Flashcards
What is the labour turnover formula?
(No. of employees leaving / Avg. no. of employees) x 100
What is the labour productivity formula?
Output / no. of employees
What is the employee costs as a % of turnover formula?
(Workers wages in period / Revenue) x 100
What is the labour cost per unit formula?
Total labour cost / Total output
What is job design?
The tasks and responsibilities which are grouped into a specific job role.
What does job design have to be so it can be successful?
Integrated with operation requirements.
What does Hackman and Oldham’s model suggest?
The tasks in which employees are expected to perform is the main factor underpinning their motivation.
What are Hackman and Oldham’s 5 characteristics?
Autonomy, task identity, skills variety, job feedback, task significance
What should managers look to do with these characteristics?
Incorporate them all when designing jobs.
What is flexible working?
The range of employment options to help employees balance work and home life.
What are some examples of flexible working?
Part-time, job sharing, shift swapping
What is organisational design?
The basic structure of a business.
What is the hierarchy?
The levels of authority and responsibility.
What is a tall structure?
Long-chain of command and communication must go up the hierarchy.
What is a flat structure?
Limited levels of hierarchy and more share responsibility.
