Unit 4 Flashcards

1
Q

What are the 7 operational Objectives?

A

Costs, Quality, Speed, Flexibility, Dependability, Environment, Value

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2
Q

What is labour productivity?

A

The output of an individual/collection of workers in a given time period.

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3
Q

What is the labour productivity formula?

A

Output per period / No. of workers

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4
Q

What is the unit cost formula?

A

Total cost to produce / Total output in period

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5
Q

What 4 things influence unit cost?

A

EOS, labour productivity, shipping costs, raw material prices

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6
Q

What is capacity?

A

The maximum output a business can achieve with their given factors of production.

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7
Q

What are 3 methods to increase capacity?

A

Work more hours, buy new factories, buy new machinery

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8
Q

What is the capacity utilisation formula?

A

(Actual output / Maximum output) x 100

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9
Q

What is mass customisation?

A

A production process involving mass production techniques where output is tailored to the needs of the customer.

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10
Q

What are the advantages of mass customisation?

A

Low unit cost, higher added value, premium pricing, lower inventory

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11
Q

What are inventories?

A

Raw materials, work-in-progress and finished goods a business stores.

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12
Q

What is the lead time?

A

The time between reordering stock and receiving stock.

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13
Q

What is the buffer stock?

A

Stock held as a contingency in case of unexpected circumstances.

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