Unit 5 Flashcards
What are the 3 types of Travel Agents?
Independent, Multiples, Miniples
What is a ‘Multiples’ Travel Agency?
A group with 20 or more branches
What is a ‘Miniples’ Travel Agency?
A Travel Agency with 5-20 outlets
What is an ‘Independent’ Tracel Agency?
An agency owned by an individual who may have one or more retail outlets (Usually 1-5)
What are the major components of a package holiday? (6)
Transport
Accommodation
Ground Arrangements (transfer to accommodation)
Insurance
Holiday Representatives
Auxiliary Products, (Excursions, Ski Packs)
What are the important considerations for a package holiday? (5)
The type of person travelling (Young, old, married, single) What specifics the client wants Customer's needs, wants and expectations Flight duration What is their budget
What does All Inclusive include?
Transport Accommodation Transfer to the accommodation Holiday Rep Meals Snacks and drinks
What does Full Board include?
Breakfast, Lunch, Dinner
What does Half Board include?
Breakfast and a choice of one other meal
What does Bed and Breakfast include?
Breakfast and Accommodation
What does Room Only include?
Accommodation Only
What does Self Catering include?
Accommodation that will include kitchen facilities and bathroom
