Travel Industry Terminology Flashcards

1
Q

Airline Alliance

A

Airlines grouped together in order to gain a stronger identity and larger market share

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2
Q

Apron

A

The entire tarmac area outside the terminal building used for embarkation and disembarkation.

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3
Q

Ramp

A

The entire tarmac area outside the terminal building used for embarkation and disembarkation.

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4
Q

Airside

A

The passenger and cargo area of the airport beyond customs and immigration. Access is restricted to employees who hold security passes and arriving/departing passengers

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5
Q

Aircraft Dispatcher

A

The person responsible for the aircraft before departure and after arrival

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6
Q

Air Pocket

A

A region of low pressure that can cause an aircraft to lose height suddenly

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7
Q

Auxiliary Power Unit

A

An additional source of power built into the aircraft

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8
Q

APU

A

Auxiliary Power Unit. An additional source of power built into the aircraft

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9
Q

Altitude

A

The height of an aircraft above sea level.

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10
Q

Ambulift

A

A vehicle used to transport disabled/special needs passengers to and from the aircraft

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11
Q

Assist Space

A

A defined area at each emergency door which is allocated for Cabin Crew to stand in for the purpose of evacuating passengers during an emergency situation without causing obstruction to the exit

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12
Q

Attestation

A

A certificate confirming completion of Cabin Crew Initial Safety Training

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13
Q

Brace Position

A

A position adopted when seated by all cabin crew members and passengers in the event of an emergency landing. The position helps to minimise injuries, which result from body movements.

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14
Q

Bustle

A

Slide/slide raft stowage box at the base of main aircraft doors

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15
Q

Bowser

A

Refuelling vehicle

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16
Q

Block Time

A

The entire time the plane in in motion

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17
Q

Customs

A

Officials who controls the import and export of taxable items in any country

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18
Q

Carrier

A

The Airline

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19
Q

Charter Airline

A

Operates for the package holiday market

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20
Q

Cruising Height

A

The height at which the aircraft is level

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21
Q

Cabin Altitude

A

Pressure inside the aircraft cabin

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22
Q

Consolidator

A

A Travel Agent or Company that sells discounted fares on scheduled Airlines

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23
Q

Code Share

A

When two airlines share the same flight there will be two different flight numbers however they will both share the same aircraft.

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24
Q

Consul

A

A government official, stationed in a foreign country who represents the interests of the nationals of the represented country when they are in the foreign country

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25
Q

Crew Resource Management

A

The effective utilisation of all available resources to achieve a safe and efficient operation.

26
Q

Deadheading

A

When Cabin Crew position as passengers on board the aircraft, either with their own company or travelling with another airline.

27
Q

Positioning

A

When Cabin Crew position as passengers on board the aircraft, either with their own company or travelling with another airline.

28
Q

Decompression

A

The gradual or rapid loss of cabin pressure

29
Q

Ditch

A

Emergency landing on water

30
Q

Drill

A

A sequence of actions

31
Q

Duty Period

A

The Cabin Crews working time as shown on their roster

32
Q

EU-OPS

A

European Union regulations for operation of an aircraft.

33
Q

First Officer

A

Co-Pilot

34
Q

Flight Dispatcher

A

The person responsible for planning and monitoring the progress of an aircraft journey

35
Q

General Declaration

A

The aircraft’s health clearance document.

36
Q

Ground Speed

A

The actual speed of the aircraft above the ground

37
Q

Holding Pattern

A

The queue of aircraft waiting to land or take off

38
Q

Hypoxia

A

The lack of oxygen

39
Q

Inboard

A

Aircraft seats by the aisle

40
Q

Loadsheet

A

A document giving the basic weight of the aircraft plus furnishings, cargo, catering, baggage, passengers, crew and the fuel load.

41
Q

Layover

A

Time the crew spend between flights in a city other than their home base

42
Q

Manifest

A

A document detailing the passengers and cargo on board the aircraft

43
Q

Minimum Connecting Times

A

The shortest interval needed to transfer from one flight to another connecting flight

44
Q

Off-load

A

An item or passenger who is removed from the aircraft

45
Q

Out of Hours

A

When Cabin Crew have worked all the hours they are legally permitted to work

46
Q

Outboard

A

The Window Seats

47
Q

Operations

A

The department for controlling the movements of aircraft and crew

48
Q

Passenger Name Record

A

A detailed record of the passengers itinerary including their name and telephone number

49
Q

Schedule Flight

A

A flight that operates to an advertised time

50
Q

Seat Pitch

A

The distance between the row of seats

51
Q

Slot Time

A

The actual time of aircraft takeoff, as advised and approved by Air Traffic Control.

52
Q

Stand-by

A

When Crew are on call

53
Q

Ship Papers

A

All the legal papers

54
Q

Turnaround

A

Period of time between an aircraft landing and taking off again between sectors.

55
Q

Tug

A

Vehicle used to push or tow aircraft

56
Q

Transit

A

Stop en-route

57
Q

Transit Passenger

A

A passenger who arrives in one airport while on transit to another

58
Q

Taxi Way

A

The area marked by coloured lights and white lines, used for travel to and from the runway.

59
Q

Carvers

A

Skis used by intermediate and advanced skiers

60
Q

Off Piste

A

Skiing off the usual cleared ski runs in deep power snow