Unit 4 SAC 1B Flashcards
Employee relations
refers to the total interaction that occurs between an employer (and their representatives) and the employee (and their representatives) in regard to the establishment of conditions of employment.
Employer
An employer, for legal purposes: exercises control over employees, has responsibility for payment of wages, holds the power to dismiss employees.
Employee
An employee is a worker under an employer’s control. Control may involve: the location of the workplace, the way in which the work is performed, the degree of supervision involved. These criteria are critical in determining legal disputes over the employment contract.
Trade unions
organisations formed by employees and members in an industry to represent them in efforts to improve their wages and the working conditions
Employer associations
organisations that represent and assist employer groups.
Log of claims
a list of demands made by workers (often through their union) against their employers. These demands cover specific wages and conditions. Employers may also serve a counter-log of claims on the union.
Award
A legally binding agreement that sets out minimum wages and conditions for a group of employees.
Collective bargaining
involves determining the terms and conditions of employment through direct negotiation between unions and employers.
Wage indexation
is a process whereby wage increases are given by a tribunal in national wage cases, in line with increases in the cost of living (prices).
Enterprise bargaining
the process of directly negotiating wages and employment conditions between employers and employees at the enterprise level.
Conciliation
occurs when a third party participates in the resolution of a dispute and attempts to help resolve the differences through discussion.
Arbitration
occurs when a ‘judge’ (such as a commissioner of Fair Work Australia) or a panel of ‘judges’ hears both arguments in a dispute in a more formal court-like setting and determines the outcome.
collective/enterprise agreement
a negotiated agreement between an employer and a union or a group of employees.
common law individual (employment) contract
covers those employees who are not under any award or collective/enterprise agreements.
Conflict
refers to disputes, disagreements or dissatisfaction between individuals and/or groups.
strike
occurs when employees withdraw their labour for a period of time in pursuit of improvements in their employment conditions.
lockout
occurs when employers close the workplace for a period of time as a means of applying pressure to employees during a period of industrial conflict.
Green Bans
bans imposed by trade unions on any development that is considered harmful to the environment or an area of historical significance.
Protected industrial action
refers to action taken by either party to a dispute that has been approved by Fair Work Australia.
Unprotected industrial action
refers to action that has not been approved by Fair Work Australia.
Negotiation
is a method of resolving disputes whereby discussions between the parties result in a compromise and a formal or informal agreement about a dispute.
Mediation
is the confidential discussion of issues in a non-threatening environment, in the presence of a neutral, objective third party. Many organisations now specify mediation as a first step in their dispute resolution or grievance procedures.
grievance procedure
provides an orderly system whereby the employee and employer can resolve matters relating to complaints about wages, hours, working conditions or disciplinary action.
Hierarchy of needs
is Maslow’s sequence of human needs in the order of their importance.
Motivation−hygiene theory
is the idea that satisfaction and dissatisfaction are caused by separate sets of factors
