Unit 4 SAC 1A

Question 0

Human resource management

Answer 0

The effective management of the formal relationship between the employer and employees

Question 1

Human Resource Manager

Answer 1

Someone who coordinates all the activities involved in acquiring, developing, maintaining and terminating of employees

Question 2

Employer of choice

Answer 2

Attracts, motivated and holds on to highly talented workers

Question 3

Diversity

Answer 3

Refers to the difference between employees in an organisation, encompassing characteristics such as race, gender, ethnic group, age, disability… Etc

Question 4

Flexible working conditions

Answer 4

Arrangements that allow employees to balance work and family responsibilities more effectively

Question 5

Work-life balance

Answer 5

Achieving the right amount of time for work and personal life

Question 6

Occupational health and safety

Answer 6

Refers to the responsibility the employer has to ensure the workplace is safe for employees and that steps are taken to minimise harm

Question 7

Job security

Answer 7

Is the belief that the employee will not lose their job

Question 8

Motivation

Answer 8

Refers to the individual, internal process that directs, energizes and sustains a person’s behavior

Question 9

Need

Answer 9

A personal requirement

Question 10

Human Resource (HR) planning

Answer 10

The development of strategies which contain the use of employees to meet the organisation’s future needs

Question 11

Job analysis

Answer 11

The study of an employee’s job in order to determine the duties performed, the time involved with each of those duties, the responsibilities involved and the equipment required

Question 12

Job description

Answer 12

A summary of what the worker will be doing- the role they will have in the organisation in terms of duties and responsibilities

Question 13

Job specification

Answer 13

Will indicate the sort of person an organisation is seeking in terms of personal qualities, skills, education and work experience

Question 14

Job design

Answer 14

Details the number, kind and variety of tasks that individual employees perform in their jobs, jobs may be designed so they include a variety of tasks to keep employees interested and motivated

Question 15

Recruitment

Answer 15

Is the process of attracting qualified job applicants from which to select the most appropriate person for a specific job

Question 16

Employee selection

Answer 16

Involves choosing the candidate that best matches the organisation’s requirements

Question 17

Discrimination

Answer 17

Occurs when a policy or practice disadvantages a person or a group based on a personal characteristic that is irrelevant to the performance of the work

Question 18

Part time employment

Answer 18

Involved working fewer ordinary weekly or monthly hours compared with full-time employees

Question 19

Casual employees

Answer 19

Are employed on an hourly basis

Question 20

Enterprise bargaining

Answer 20

The process of directly negotiating wages and employment conditions between employers and employees at the enterprise level

Question 21

Remuneration

Answer 21

Monetary payment in return for the work an employee performs

Question 22

Wage

Answer 22

Hourly or weekly rate of pay

Question 23

Salary

Answer 23

A fixed amount of pay each year, which is then given as a fortnightly or monthly salary

Question 24

Salary sacrifice

Answer 24

Forgoing salary in order to receive another non-cash benefit of equivalent value

Question 25

Non-wage benefits

Answer 25

A.k.a. On-costs
Additional costs involved in hiring an employee, above the cost of their wages. Include superannuation, long service leave and worker’s compensation

Question 26

Induction

Answer 26

A process of acquainting new employees with the organisation- it’s history, structures, objectives, culture, policies and practices- and the jobs they will perform

Question 27

Employee training

Answer 27

Refers to the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills

Question 28

Development

Answer 28

Refers to activities that prepare staff to take on greater responsibility in the future

Question 29

Learning organisation

Answer 29

Monitors and interprets it’s environment, seeking to improve it’s understanding of the interrelationship between its actions and environment

Question 30

Succession planning

Answer 30

Focuses on preparing employees with potential to take on key management positions within the organisation in the future, should the need arise

Question 31

Recognition and reward programs

Answer 31

Aim at both acknowledging the work an employee has done and providing some sort of benefit, such as cash, merchandise, travel or gift certificates, in return for a job well done

Question 32

Intrinsic rewards

Answer 32

Come form the task or job itself, such as recognition or feedback it a sense of achievement

Question 33

Extrinsic rewards

Answer 33

Are outside the job itself. It may be monetary or non-monetary

Question 34

Performance management

Answer 34

Focuses on improving both organizational and individual performance through relating organizational performance objectives to individual employee perform and objectives

Question 35

Performance appraisal

Answer 35

The formal assessment of how efficiently and effectively an employee is performing their role in the organisation

Question 36

360-degree feedback

Answer 36

A technique that consists of having multiple appraisers (evaluators), including managers, co-workers, subordinates, customers as well as self-rating, to appraise employee performance and guide development

Question 37

Performance feedback

Answer 37

The information provided to an employee after a performance appraisal

Question 38

Termination

Answer 38

The ending of the employment of an employee

Question 39

Retirement

Answer 39

Occurs when an employees decides to give up full-time or part-time work and no longer be part of the labour force

Question 40

Resignation

Answer 40

The voluntary ending of enjoyment by the employee ‘quitting’ their job

Question 41

Redundancy

Answer 41

Occurs when a person’s job no longer exists usually due to technological changes, an organizational restructure of a merger of acquisition

Question 42

Retrenchment

Answer 42

Occurs when a business dismisses an employee because there is not enough work to justify paying them

Question 43

Dismissal

Answer 43

Occurs when the behavior of an employee is unacceptable and an organisation terminates their employment

Question 44

Unfair dismissal

Answer 44

When an employee is dismissed because the employer has discriminated against them in some way, such as firing someone because she is pregnant