UNIT 3- teamwork and diversity Flashcards
What is teamwork?
The process of working collaboratively with a group of people in order to achieve a goal
What is teamwork built on?
a common goal
How many % of corporate executives, employees, and educators believe a lack of alignment within a team directly impacts the outcome of the task/project?
97%
Ways to foster teamwork:
- Get to know your team members
- Agree on a team mission
- Promote sharing
- Map goals and timelines
- Ensure clear communication
- Build the team relationship outside the office
Diversity
It is the practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc
10 essential elements of effective teamwork
- Leadership at all levels
- A clear, common and committed goal
- Planning
- They “multiply” their resources
- Honest, robust and ongoing communication
- Balancing needs: Yours, mine and ours
- Ability to temporarily suppress the ego
- Abundant recognition coupled with accountability
- Committed consistent and productive actions
- Have fun
Diversity and inclusion
An economic issue
gender
nationality
culture
rase
background
NOT religion
Key aspects for effective teams
- Team dimension
- Complementary skills
- Common purpose
- Common approach
- Known structure
- Mutual accountability
Job Characteristics Model- Hackman/Oldham
Core job dimension –> Psychological states –> Personal and work outcomes
- Meaningfulness of work:
- skill variety
- task identity
- task significance - Responsibility
- Knowledge of outcomes
These factors combined equals:
- high internal work motivation
- high-quality work performance
- high satisfaction with the work
- low turnover
Key aspects when managing diversity:
- age
- ethnicity
- class
- gender expression
- physical abilities
- race
- sexual orientation
- socio-economic status
- educational background
- geographical location
- income
- marital/parental status
- work experience
- world views (political, religious, ideological)
Erin Meyer- the culture map
8 parameters to compare cultures:
- Communication (Low context- high context)
- Evaluating (Direct negative feedback- indirect)
- Persuading (Concept first- application first)
- Leading (Egalitarian- hierarchical)
- Deciding (Consensus- top down)
- Trusting (Task based- relationship based)
- Disagreeing (Confrontational- avoid confrontation)
- Scheduling (Linear time- flexible time)
