Unit 3: Aim B Explore Personal Finance Sector Flashcards

1
Q

What is financial institutions?

A

Financial institutions are organisations that offer financial services to individuals and or businesses. These services include the ability to deposit or withdraw money, obtain credit and make investments, as well as offering advice on matters of personal and business finance.

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2
Q

What are the 9 financial institutions?

A
  • Bank Of England
  • Banks
  • Building Societies
  • Credit Unions
  • National Saving and investment
  • Insurance Companies
  • Pension Companies
  • Pawnbrokers
  • Payday Loans
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3
Q

What is Bank of England ?

A

This is the UK’s central bank that keeps the financial system stable. Its main jobs are to issue money, set interest rates, and manage national debt.

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4
Q

What is a Bank?

A

A bank is an organization that manages money and financial transactions for its customers. It offers services like holding deposits, making payments, and providing loans.

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5
Q

What is a Building Societies?

A

Building societies are organizations that manage money and transactions for their members. Members are part owners, have voting rights, and receive updates on operations. Unlike banks, they don’t have shareholders, which helps keep costs lower.

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6
Q

What are Credit Unions?

A

Credit unions are not-for-profit organizations that manage money and transactions for their members. They often aim to support their community, and members are owners with voting rights.

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7
Q

What are national savings and investments?

A

This is a government-backed organisation that offers a secure saving options and it offers a range of options including ISAs, premium bonds and gilts and bonds

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8
Q

What are Insurance companies?

A

Insurance companies are businesses that provide financial protection against risks, such as accidents, health issues, or property loss. Customers pay premiums in exchange for coverage, helping them manage potential losses.

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9
Q

What are pension companies?

A

Pension companies sell policies to individuals, helping them save for retirement through personal or employer plans. They invest contributions to grow the savings, but this comes with some risk.

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10
Q

What are Pawnbrokers?

A

Pawnbrokers are businesses or individuals that lend money based on personal assets, like jewellery or electronics, as collateral. If the loan isn’t repaid within a set time, the pawnbroker can sell the item.

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11
Q

What are payday loans?

A

Payday loan companies provide short-term loans to help cover expenses until the next pay check. These loans are usually for small amounts and come with high interest rates, making them suitable for emergencies.

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12
Q

What are the advantages and disadvantages of Bank of England

A
  1. Economic Stability: Helps maintain overall financial stability, which supports growth and investor confidence.
    2.Controlled Inflation: Manages interest rates to control inflation, promoting purchasing power for consumers.
  2. Support for Banks: Provides liquidity to banks during crises, ensuring they can continue to operate and lend.
  • Interest Rate Sensitivity: Raising rates can burden borrowers, potentially slowing down economic growth.
  • Limited Public Access: Not a bank for everyday consumers, which can limit personal financial support options.
  • Potential for Delayed Effects: Changes in policy may take time to impact the economy, making it challenging to respond quickly to economic shifts.
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13
Q

What are the advantages and disadvantages of Banks

A
  1. Range of Services: Banks offer various services and account types to meet different financial needs.
  2. Secure Storage: They provide a secure place to store money, ensuring safety from theft or loss.
  3. Interest on Balances: Most accounts pay interest on credit balances, helping savings grow.
  • Limited Protection: Savings are protected only up to £85,000, so any amount above this could be lost if a bank fails.
  • Profit Motive: As profit-making organizations owned by shareholders, costs may be higher for individuals to meet shareholder goals.
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14
Q

What are the advantages and disadvantages of Building societies

A

Advantages:

  1. Member-owned: Lower costs and higher interest rates for members. This structure often leads to more favourable terms for savers.
  2. Security: Provide a safe place to store money. Most building societies prioritize the security of member funds.
    3.Range of services: Offer various accounts and financial products. They typically cater to local needs and preferences.

Disadvantages:
- Savings protection limit: Only cover up to £85,000. This can be a risk for those with large deposits.
- Limited growth focus: May lack the business drive of commercial banks. This can result in fewer innovative financial products.
- Fewer branches: Accessibility can be an issue compared to larger banks. This may affect customer service and convenience.

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15
Q

What are the advantages and disadvantages of National Saving and investment

A

Advantages:

Government-backed: Offers security on 100% of savings with no upper limit.
Variety of savings methods: Includes products like premium bonds.
Disadvantages:

Variable rates: Interest rates may change over time.
Limited access: Lack of high street presence can make access difficult.
Withdrawal notice: Often requires prior notice for withdrawals.

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16
Q

What are the advantages and disadvantages of credit unions

A

Advantages:
1. Member-owned: Keep costs down, allowing for higher interest payments.
2. Community focus: Often provide additional benefits to the community or good causes.

Disadvantages:
1. Savings protection limit: Like building societies, they only protect up to £85,000.
2. Limited business drive: May not offer the same range of products as commercial banks.

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17
Q

What are the advantages and disadvantages of Insurance Companies

A

Advantages:

  1. Risk protection: Guard against unexpected losses or financial expenses.
  2. Flexible payments: Easy and regular monthly payments facilitate planning.

Disadvantages:
1. Risk assessment: Premiums may penalize certain members or groups too harshly.
2. Profit focus: Being profit-driven means premiums are set to meet shareholder needs

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18
Q

What are the advantages and disadvantages of Pensions Companies

A

Advantages:
1.Retirement planning: Helps plan for financial security after retirement.
2. Employer contributions: Deductions from pay can be matched by employer contributions.

Disadvantages:
1.Investment risks: Poor investment decisions can lead to disappointing returns.
2. Withdrawal restrictions: Money invested cannot be accessed before agreed dates.

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19
Q

What are the advantages and disadvantages of Pawnbrokers

A

Advantages:
1. Quick cash access: Provides immediate cash for assets.
2.Asset return: The option to retrieve the asset within a set period without interest charges.

Disadvantages:
1. Lower valuations: Often provide significantly less than the asset’s actual worth.
2. Risk of asset loss: If the loan isn’t repaid on time, the asset will be sold.

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20
Q

What are the advantages and disadvantages of Payday loans

A

Advantages:
1. Fast cash: Offers quick access to funds when needed urgently.

Disadvantages:
1. High interest: Interest charges are typically very high.
2. Debt cycle risk: Often leads to paying back much more than the initial amount borrowed.

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21
Q

What is 6 ways of communication with customers?

A

1.Branch
2.Online
3. Postal
4. Telephone
5.Mobile

22
Q

What is a Branch?

A

Physical locations for transactions (e.g., over-the-counter or ATMs) and additional services like advice.
Customers can interact face-to-face with staff for personalized service.

23
Q

What is Online Banking?

A

Using the internet to carry out banking transactions.
This method allows customers to manage their accounts anytime, anywhere.

24
Q

What is Telephone Banking?

A

Conducting transactions over the telephone.
This service provides convenience for customers who prefer speaking to someone directly without visiting a branch.

25
Q

What is Postal Baking?

A

Using the postal service for paper-based financial transactions.
Customers can send checks or forms through the mail to manage their accounts, which is useful for those without internet access.

26
Q

What is mobile Banking?

A

Using mobile devices (phones/tablets) to perform financial transactions.
This allows customers to check balances, transfer money, and pay bills on the go.

27
Q

What are the advantage and disadvantages for Branch banking?

A

Advantages:
1.Relationship Building: Face-to-face interactions help establish trust and brand loyalty.
2.Instant Transactions: Customers can complete transactions immediately.
3. Personalized Advice: Customers receive tailored financial advice directly.
4. High Confidence Level: Personal interactions often reassure customers.

Disadvantages:
1. Travel Costs: Commuting to a branch incurs expenses like parking or public transport.
2. Limited Hours: Services are restricted to bank opening times.
3. Time Consumption: Queues and travel can make visits lengthy

28
Q

What are the advantage and disadvantages for Online Banking?

A

Advantages:
1. 24/7 Access: Customers can manage finances anytime, anywhere.
2. High Privacy: Online transactions can be discreet.
3. Convenience: Easy access to accounts without physical travel.

Disadvantages:
1. Initial Setup: Setting up accounts or apps can take time.
2.No Cash Withdrawals: Limited for those who prefer cash transactions.
3. Cybercrime Risk: Vulnerable to hacking and online fraud.

29
Q

What are the advantage and disadvantages for Postal Banking?

A

Advantages:

  1. Familiarity: Traditional method comfortable for many customers.
  2. No Tech Requirement: Accessible without the need for devices.

Disadvantages:
1. Slow Process: Postal delays can hinder timely transactions.
2. Risk of Lost Mail: Important documents or checks can get lost.

30
Q

What are the advantage and disadvantages for Telephone Banking?

A

Advantages:
1. Convenient Access: Quick calls for balance checks or basic services.
2. No Extra Charges: Typically free to use for basic inquiries.

Disadvantages:
1. Limited Availability: Full services may only be available during specific hours.
2. Frustration with Systems: Automated systems can be cumbersome.

31
Q

What are the advantage and disadvantages for Mobile Banking?

A

Advantages:
1. Constant Access: Similar to online banking but optimized for mobile devices.
2. No Extra Charges: Generally free for basic transactions.

Disadvantages:
1.App Dependency: Requires downloading bank-specific apps.
2. Security Risks: Mobile theft can compromise banking info.

32
Q

What is customer relation in terms of personal finance?

A

they are laws and organisation responsible for protecting the rights of costumers. n relation to personal finance, they are there to help ensure that the consumer is not treated unfairly or exploited.

33
Q

What are the four customer relation in terms of personal finance?

A
  1. Financial Conduct Authority (FCA)
  2. Financial Ombudsmen Service (FOS)
  3. Financial Services Compensation Scheme (FSCS)
  4. Legislation Consumer Credit
34
Q

What is a FCA and what does it stand for?

A

the financial conduct authority goes through a 3 step process to allow the 59,000 companies they work with to stay legal and just. The three steps are; authorisation, supervision and enforcement

35
Q

What is a FOS and what does it stand for?

A

Financial Ombudsmen Service:
- A government-appointed organization that helps consumers resolve problems with financial service providers.
- It is funded by fees from all regulated financial institutions and additional fees for specific actions.
- The FOS steps in only if disputes cannot be resolved directly between the consumer and the financial institution.

36
Q

What is a FSCS and what does it stand for?

A

Financial Services Compensation Scheme (FSCS)
- The FSCS is a UK organization that pays money to consumers if their financial service provider can’t.
- It protects savers in banks and building societies, covering up to £85,000. If a bank goes bankrupt, the FSCS will refund your savings.

37
Q

What is a Legislation Consumer Credit?

A

Refers to laws that control how money is lent to people for personal use and the main aim of these laws is to protect consumers from unfair lending practices, ensure transparency, and promote responsible borrowing.

38
Q

What are the 7 ways of information and guidance

A
  1. Citizens Advice
  2. Independent financial Advisor (IFA)
  3. Price comparison websites
  4. Money advice service
  5. Debt counsellors
  6. Individual Voluntary Arrangements (IVAs)
  7. Bankruptcy
39
Q

What is Citizens Advice?

A

Citizens Advice is a charity organization that provides guidance on a wide range of financial and non-financial issues. They offer support at physical centres, online, by email, and over the phone. Their financial advice covers topics such as debt, benefits, banking, pensions, and insurance.

40
Q

What is Independent Financial Advisor (IFA)?

A

IFAs provide independent advice on financial matters like savings, investments, mortgages, and pensions.

41
Q

What is Price Comparison Advisor?

A

These websites help consumers compare prices for similar products and services to find the best deals.

42
Q

What is Money Advice Service?

A

A UK government organization that offers free and unbiased financial advice.

43
Q

What is debt counsellors?

A

Professionals who provide independent guidance on managing debt.

44
Q

What is Individual Voluntary Arrangements (IVAs)

A

IVAs allow individuals to declare bankruptcy while making regular payments to an insolvency practitioner, who distributes the payments to creditors.

45
Q

What is Bankruptcy?

A

Bankruptcy is a legal way for people or businesses to deal with debts they can’t pay. It allows them to eliminate some debts after selling off assets to pay creditors. While it offers a fresh start, it can hurt credit scores and make borrowing more difficult in the future.

46
Q

What are the advantages and disadvantage of citizens advice

A

Advantages:
- Free Access: Offers services at no cost, making it accessible to everyone.
- Multiple Formats: Available in-person, online, and by phone, catering to different preferences.

Disadvantages:
- Limited Expertise: Volunteers may lack extensive knowledge in financial matters, leading to potentially incomplete advice.
- Variable Quality: The quality of advice can vary depending on the individual volunteer’s experience.

47
Q

What are the advantages and disadvantages of IFA’s

A

Advantages:
- Professional Insight: Provides expert advice tailored to individual financial situations, helping with complex issues.
- Regulated Services: Advisors are regulated by the FCA and FOS, ensuring a level of accountability and protection for clients.
Disadvantages:

  • Cost: Services come with fees, which may not be affordable for everyone.
  • Potential Bias: Some advisors may have incentives that could influence their recommendations, affecting objectivity.
48
Q

What are the advantages and disadvantages of Price Comparison Websites

A

Advantages:
- Convenient and Accessible: Users can compare options at any time, making it easy to find deals quickly.
- Free Service: No cost to access the information, allowing users to save money on financial products.

Disadvantages:
- Incomplete Options: May not cover all available products, leading to missed opportunities for better deals.
- Accuracy Concerns: Information may not always be current or accurate, which can mislead consumers.

49
Q

What are the advantages and disadvantages of Money Advise Service

A

Advantages:
- Impartial Guidance: As a government-funded service, it provides unbiased advice, ensuring users receive fair information.
- Wide Coverage: Addresses a broad range of financial topics, from budgeting to saving.

Disadvantages:
- Limited Access: Only available online or via telephone, which may be inconvenient for some users.
- Generic Advice: The guidance provided may not be tailored to specific individual circumstances.

50
Q

What are the advantages and disadvantages of Debt Counsellors

A

Advantages:
- Specialized Expertise: Focuses specifically on debt management, providing targeted advice for those struggling with debt.
- Regulated Services: Like IFAs, these services are regulated by the FCA and FOS, offering protection for clients.

Disadvantages:
- Service Fees: Debt counselling services often charge fees, which can add to the financial burden for clients.
- Narrow Focus: Advice will focus just on debt management rather than the whole package of financial concerns.

51
Q

What are the advantages and disadvantages of Individual Voluntary Arrangements
(IVAs) bankruptcy

A

Advantages:
- Structured Repayment: Provides a clear plan for managing debt through regular payments, making budgeting easier.
- Unbiased Advice: Independent advisors ensure that recommendations are not influenced by external factors.

Disadvantages:
- Fees Involved: There are setup and handling fees, which can be a financial strain for those already in debt.
- Credit Impact: Entering an IVA can negatively affect credit ratings, making future borrowing more challenging.