Unit 2: AIM A :Developing A Marketing Campaign Flashcards
January External Exam
What is Marketing
Marketing is a fundamental strategy of any business to provide the needs and wants of customers, which allows us to compete with other business rivals
The Role of Marketing
-Without marketing customers will not be aware of the product or service a business offers
- Marketing aims to spread the word to the potential customers and turn them into potential customers
Principles and Purpose of Marketing
List Me 5
- Identifying Needs
- Promoting Products or Service or contributing brand development
- Pricing of the brand
- Promoting the brand by various means
- Distributing the brand in the right locations
List me 4 Principles and Purpose of Business
- Anticipating Demand
- Recognizing Demand
- Stimulating Demand
- Satisfying Demand
What is Anticipating Demand and Give me one example
Marketing aims to work out what customers might want in the future therefore Market Research is used to ask customers questions about products and services.
One Example: Farmers will need to anticipate the demands for salad during hot weather or a demand for Christmas
- Forecasting Sales
- Identifying needs
- do Primary and secondary research
What is Recognizing Demand and Give me one example
Market Research can help identify customers needs and wants that are not being meet now and a sort of product or service that might fulfil these needs and wants
One Example: Nike keeps up to date with what companies are selling in one way to recognize demand of the products and trends in customer behaviours
- Identifying the gap in the market
- Forecasting marketing Sales
-Understanding customer marketing and needs
What is Stimulating Demand and Give me one example
Business often use advertising and social media to persuade customers that they really want or need a product or service
For Example: Advertising on Bill boards, newspaper or online
- Informing Existing and potential Customers
- Generating interest
- Developing brand recognition
What is Satisfying Demand and Give me an Example
Business carry out market research to find out what customers think of their products and services so they can adopt and improve them
For Example: Making sure there is enough stock to cover popular toys leading up to Christmas
What are the 6 different marketing aims and objectives?
- Understanding Customer Wants and Needs
- Developing New Products
- Improving Profitability by reducing costs
- Increasing Market Share
- Diversification
- Increased Brand awareness and Loyalty
What is an objective?
A simple, short-term goal
What is an aim?
A more complicated, longer-term goal.
Why is it essential to understand customer wants and needs?
Example
Understanding customer behaviour enables a business to operate and develop to serve its customers.
For Example: Customers may think they want but in fact needs something different so lets say a customer may want to buy a tablet when they might just need a laptop. The one doing Marketing will need to differentiate between the needs and wants in order to promote their products effectively
Why is it essential to Develop new Products?
Example
When customers needs and demands are identified . The business may find that a new product or service is required. Being the first to offer a product or service can mean massive sales and profit.
For Example: Walkers Crisps may generate different flavours for customers
PLAYSTAION, the business may develop new games and accessories
Why is Improving Profitability by reducing costs essential?
Example
To Improve Profitability = More sales can mean more profit.
Marketing should be done to improve profit because greater profits can be made by setting the selling price much higher than the cost of making the products or delivering the service.
Therefore, Marketing should be done as it helps to convince customers that a higher price means a better quality product.
Why is Increasing Market share essential?
Example
All businesses have competitors and must fight for their share of the sales as business strive to become market leaders and starts achieve this by increasing their market share. Market share can be measured by the volume of good and the value of goods
For Example: In early 2015 Tesco was reported as having the greatest market share in the UK therefore market leadership is the position of a business with the largest market share in a given market with successful brand image
Why is Diversification essential?
Example
- A business does not want to rely on sales of one product in one market. Demand could fall; competitors might take their market share.
- Offering different products and services in different markets is a good way to make sure that the business survives and continues to grow.
For Example: a hybrid version of a tablet
Why Increased Brand Awareness and loyalty essential?
Example
-Brand loyalty is a measure of how likely a customer is to buy a brand compared to competing brands.
- Successful raising of brand awareness can increases sales because customers will constant seeking of purchasing an item
- Loyalty means the number of sales
2 Types of Markets
Mass and Niche
What is a Mass? Example
Mass Market means they cover different age groups
for example: Milk, sunglasses or cars
What is Niche? Example
Niche markets are smaller segments of the market. Consumers want something different from the mainstream and are not attracted to mass market products.
For Example: Jewish Community prefers kosher and Muslim community prefers Halal which represents the local demographic