Unit 3 - 3.6 - Training And Development Flashcards
What is induction?
Training to introduce a new worker to an organisation, including how to do the job, how it fits within the operation of the business and an introduction to others in the organisation.
What is on-the-job training?
Occurs at the place of work and while the worker is doing his or her job.
What is one advantage of on-the-job training?
It is specific to the individual and the business.
How does on-the-job training save costs?
It saves on the cost of travel to a course.
What benefit does the worker gain while training on the job?
The worker produces something as he or she trains.
What can a business teach during on-the-job training?
The business can teach the person exactly how they want the job done.
What is a disadvantage of on-the-job training regarding quality?
The work done as the learner starts to train may not be of a good enough quality.
What is a potential issue with the trainer in on-the-job training?
The trainer may be good at their job but not at training others how to do it.
What limitation might a worker face in terms of learning methods?
The worker may learn only how to do the work in the way the business does it.
What is a potential outcome of on-the-job training regarding qualifications?
The worker may not obtain a qualification as a result of the training.
What challenge exists when training multiple trainees on the job?
It is not easy to train a group of trainees.
What is off-the-job training?
Occurs away from the job. It may still be at the place of work or the employee may be sent elsewhere for training.
Off-the-job training focuses on skill development in a setting that is separate from the regular work environment.
What are lectures good for?
Giving out information
Lectures are primarily informative but do not enhance practical skills.
What is a limitation of lectures?
Not good for improving skills
Practice is a more effective method for skill enhancement.
What is role play or simulation good for?
Practicing what to do in a pretend situation
Example: dealing with a difficult customer.
What is a challenge of role play or simulation?
Difficult to prepare workers for every type of real-life situation
Real-life situations can be unpredictable.
What is the purpose of off-the-job training?
To enhance skills away from the actual job
This allows for focused learning without workplace pressures.
What are demonstrations good for?
Showing how a job should be done
Demonstrations provide a visual guide to tasks.
What is a necessary step after demonstrations?
The worker will still need to practice the skill
Practical application reinforces learning.
What are the benefits of reading and reflecting on online materials?
Good for learning about a task and different situations
E-learning provides theoretical knowledge.
What must workers do after learning from online materials?
Practice what they have learnt in the real world
Application of knowledge is crucial for skill development.
What is a potential downside of team building activities?
Can be expensive
Budget considerations are important when planning team activities.
What is a benefit of team building activities?
Good for getting people to work together
Enhances collaboration and communication among team members.
What is short-term training?
Instruction that focuses on helping a worker to do his or her job correctly.
What is one advantage of off-the-job training?
Training is often given by experts
This ensures that trainees receive high-quality instruction from knowledgeable individuals.
How may a trainee feel motivated during off-the-job training?
The trainee may be motivated by a day away from work
This break from routine can enhance engagement and focus during training.
What feeling might a worker experience when the business pays for their training?
A worker can feel valued
This can lead to increased job satisfaction and loyalty to the company.
Why are some types of training, like safety training, better carried out by experts?
Because the expertise ensures proper knowledge and skills are imparted
Safety training often requires specialized knowledge to effectively teach protocols and procedures.
What is one disadvantage of off-the-job training related to costs?
It can be expensive, including travel costs and training fees
This can place a financial burden on the employer.
What impact does off-the-job training have on business output?
The business loses output while the worker is away from work
This can affect productivity and operational efficiency during the training period.
What risk does improving a worker’s skills through off-the-job training pose to the employer?
It may make it possible for them to get work in another business
Enhanced skills can increase a worker’s employability, potentially leading them to seek opportunities elsewhere.
What is productivity?
A measure of output per worker
How can productivity be used?
To measure the performance of a worker
What is the purpose of induction training?
Introduces new recruits to the business and their work
What technical skills might workers learn through training?
How to use a fork-lift truck
Name three personal skills that training can develop in workers.
- Leadership
- Communication
- Organisation
What health-related information is provided during training?
Health and safety procedures
What legal knowledge is included in worker training?
Employment law or rules such as discrimination in the workplace
What management skills are taught to workers?
How to manage others
Why is training important for teamwork?
Teaches workers to function together as a group
What product knowledge is provided to workers during training?
Features of new products that they will be selling
What is one way training can enhance worker flexibility?
Trains workers to do different types of jobs as needed
What is a reason for teaching workers new skills?
If their existing skills are no longer needed
How does training improve productivity?
Improves workers’ productivity and reduces production costs
What impact does training have on the quality of goods or services?
Improves quality, increasing sales, revenue, and profits
How does training contribute to business growth?
Helps the growth and development of the business
What issue does training address regarding workforce skills?
Solves skill shortages by training up existing staff
What effect does training have on employee motivation?
May improve motivation and retention
What safety aspect is ensured through training?
Ensures that goods and services are produced safely
What is an apprenticeship?
A long-term development programme for workers to learn job skills while they work.
Apprenticeships often combine on-the-job training with classroom instruction.
Define professional development.
Involves developing the long-term potential of workers.
Professional development can include training, workshops, and further education.
What does staff development include?
Includes apprenticeships and professional development programmes.
Staff development aims to enhance the skills and knowledge of employees.
What does staff development involve?
Learning over a long period of time
Staff development aims to enhance the long-term potential of employees.
How can workers learn during staff development?
Through an external course reinforced by practical activity in the workplace
This combination helps solidify the learning experience.
What are the two types of qualifications workers can gain?
- Vocational qualifications
- Academic qualifications
Vocational qualifications are specific to a job, while academic qualifications are more theoretical.
What is the aim of staff development?
To realize the long-term potential of the employee
This focus on long-term growth is essential for both the employee and the organization.
True or False: Apprentices may experience professional development while completing their apprenticeship.
True
This indicates that professional development can be integrated with vocational training.
Fill in the blank: Workers can gain _______ qualifications which are specific to a job.
[Vocational]
These qualifications are designed to prepare workers for specific roles.
Fill in the blank: Workers can gain _______ qualifications which are more theoretical.
[Academic]
These qualifications often involve broader knowledge applicable across various fields.
What happens when apprentices progress after their apprenticeship?
They may progress to a professional development programme
This progression allows for continued growth and skill enhancement.
What is an apprenticeship?
A long-term learning programme, often over two, three, or four years.
What does an apprenticeship usually lead to?
A specific National Vocational Qualification (NVQ), such as Level 2 in childcare or Level 3 in plumbing.
What kind of skills and knowledge does an apprenticeship develop?
Skills and knowledge relevant to a specific job, e.g. veterinary nursing.
At what levels are apprenticeships available?
Intermediate (for people with GCSEs) and advanced (for people with GCSEs and A levels).
What is the typical structure of an apprenticeship?
Completed partly in the workplace and partly in a college.
What is a professional development programme?
A long-term programme, often two years or more, that may lead to professional qualifications.
What qualifications can a professional development programme lead to?
Professional qualifications such as Chartered Surveyor or degrees.
What does professional development contribute to?
A person’s general education and the development of skills and knowledge related to a specific vocation.
At what levels does professional development apply?
At all levels from junior to senior workers.
What does a professional development programme often include?
High academic content completed at college or online, along with a practical element.
Fill in the blank: An apprenticeship usually leads to a specific _______.
[National Vocational Qualification (NVQ)].
True or False: Professional development programmes are only for senior workers.
False.
