Unit 3 - 3.5 - Motivation And Retention

Question 1

What is a bonus?

Answer 1

An additional payment to workers for achieving a target

Bonuses are often used as incentives to encourage performance.

Question 2

What are fringe benefits?

Answer 2

Additional benefits that workers may receive in addition to their pay, such as:
* Health insurance
* Gym membership
* Childcare vouchers

Fringe benefits can enhance employee satisfaction and retention.

Question 3

Define motivation in the workplace.

Answer 3

Encouragement given to workers to work well

Motivation can come from various sources, including financial rewards and recognition.

Question 4

What does pay refer to?

Answer 4

The money earned by workers as a reward for the work they do

Pay can be in the form of salary, hourly wages, or commissions.

Question 5

What is profit sharing?

Answer 5

When workers receive some of the profits made by a business

Profit sharing can align the interests of employees with those of the business.

Question 6

What is a wage?

Answer 6

A wage is usually paid weekly and is based on the number of hours worked

An extra amount per hour can be paid for overtime or unsociable hours. It motivates workers because the more they work the more they earn.

Question 7

What is a key drawback of a wage system?

Answer 7

A wage does not reward workers for how well they work, only how long

This can lead to a lack of motivation for productivity.

Question 8

How is a salary typically structured?

Answer 8

A salary is an annual sum divided into 12 monthly payments

Salaries are often paid to professional workers such as teachers and accountants.

Question 9

What motivates workers receiving a salary?

Answer 9

They receive a regular income

This consistency can enhance job security and satisfaction.

Question 10

What is a bonus?

Answer 10

A payment that a worker receives in addition to their pay, usually for meeting a production or sales target

Bonuses can be paid to individuals or teams whose output can be measured.

Question 11

How do bonuses motivate workers?

Answer 11

The more they produce or sell, the more they earn

This can improve productivity.

Question 12

What is an important consideration for setting targets for bonuses?

Answer 12

Targets need to be fair and realistic

If not, workers will not feel motivated.

Question 13

What is profit sharing?

Answer 13

Workers are paid a part of the profits of the business

It is often given to workers whose individual output cannot be measured.

Question 14

How does profit sharing motivate workers?

Answer 14

They know if they work efficiently, the business will make more profit and it will increase their income

This aligns their interests with the business’s success.

Question 15

What is a drawback of profit sharing?

Answer 15

It reduces the profits for shareholders

This can lead to tension between workers and shareholders.

Question 16

What are fringe benefits?

Answer 16

Benefits in kind given to workers on top of their pay, such as free health insurance

These enhance the overall compensation package.

Question 17

How do fringe benefits motivate workers?

Answer 17

They provide an attractive package of pay and benefits

They can help in reducing employee turnover.

Question 18

What is a potential downside of offering fringe benefits?

Answer 18

They are a cost to a business and may reduce profits

Businesses must balance these costs with employee satisfaction.

Question 19

What is an award scheme?

Answer 19

A presentation to recognise an individual worker or team’s effort and achievement.

Award schemes can vary in criteria and recognition methods.

Question 20

What are non-financial methods of motivation?

Answer 20

Ways of encouraging workers to work longer or more efficiently without extra pay

Examples include praise, award schemes, and providing a good working environment.

Question 21

Give three examples of non-financial methods of motivation.

Answer 21

• Praise
• Award scheme
• Good working environment

Question 22

True or False: Non-financial methods of motivation involve paying workers extra money.

Answer 22

False

Question 23

Fill in the blank: Non-financial methods of motivation include __________, an award scheme, or providing a good working environment.

Answer 23

[praise]

Question 24

What is the method of praising workers?

Answer 24

Workers are thanked and praised for the good work they have done, either in private or publicly in front of other workers.

Question 25

How does praising workers motivate them?

Answer 25

It makes workers feel appreciated and valued. Those not praised may feel that they need to do better to earn praise.

Question 26

What is an advantage of praising workers?

Answer 26

It does not cost the business anything and it helps to create a positive climate.

Question 27

What is a disadvantage of praising workers?

Answer 27

Sometimes if there is no financial reward for good work over a long period, workers may feel that they are not truly valued.

Question 28

Who is suitable for the method of praising workers?

Answer 28

All workers as everyone likes to feel appreciated.

Question 29

What is an Award scheme?

Answer 29

Workers are presented with rewards for their work, such as vouchers, holidays, or certificates of achievement. ## Footnote Award schemes aim to recognize and motivate employees through tangible rewards.

Question 30

How does an Award scheme motivate workers?

Answer 30

Makes workers feel valued and encourages them and others to continue to increase their efforts. ## Footnote Recognition through awards can boost morale and productivity.

Question 31

What is an advantage of an Award scheme?

Answer 31

Cost of rewards varies, and not all are expensive to give. ## Footnote This flexibility allows organizations to tailor rewards to fit their budget.

Question 32

What is a disadvantage of an Award scheme?

Answer 32

There is some cost to them, and they need to be given fairly to avoid upsetting workers who do not receive an award. ## Footnote Fairness is crucial to maintain a positive work environment.

Question 33

Who is an Award scheme suitable for?

Answer 33

All workers, as everyone likes to feel appreciated. ## Footnote Inclusion of all employees ensures a cohesive team dynamic.

Question 34

What is Metnoa?

Answer 34

A method to improve the workplace environment

Question 35

How does Metnoa motivate workers?

Answer 35

By making them feel valued and respected

Question 36

List advantages of Metnoa

Answer 36

* Improves workplace satisfaction * Enhances team cohesion * Increases respect among colleagues

Question 37

What is a disadvantage of implementing Metnoa?

Answer 37

There are costs associated with improvements

Question 38

What type of workers is Metnoa suitable for?

Answer 38

Most workers, except those in challenging conditions

Question 39

Fill in the blank: Metnoa involves _______ to improve the workplace.

Answer 39

[listening to people and giving them a say]

Question 40

True or False: Metnoa can include team building activities.

Answer 40

True

Question 41

What is a key aspect of Metnoa that contributes to a positive attitude at work?

Answer 41

Workers feeling well looked after

Question 42

What can be a result of workers feeling valued in Metnoa?

Answer 42

A positive attitude to work

Question 43

Fill in the blank: Improving _______ can be a part of Metnoa.

Answer 43

[furniture or facilities]

Question 44

What is Metnoa?

Answer 44

A method to improve the workplace environment

Question 45

How does Metnoa motivate workers?

Answer 45

By making them feel valued and respected

Question 46

List advantages of Metnoa

Answer 46

* Improves workplace satisfaction * Enhances team cohesion * Increases respect among colleagues

Question 47

What is a disadvantage of implementing Metnoa?

Answer 47

There are costs associated with improvements

Question 48

What type of workers is Metnoa suitable for?

Answer 48

Most workers, except those in challenging conditions

Question 49

Fill in the blank: Metnoa involves _______ to improve the workplace.

Answer 49

[listening to people and giving them a say]

Question 50

True or False: Metnoa can include team building activities.

Answer 50

True

Question 51

What is a key aspect of Metnoa that contributes to a positive attitude at work?

Answer 51

Workers feeling well looked after

Question 52

What can be a result of workers feeling valued in Metnoa?

Answer 52

A positive attitude to work

Question 53

Fill in the blank: Improving _______ can be a part of Metnoa.

Answer 53

[furniture or facilities]

Question 54

What is praise?

Answer 54

A way of motivating a worker by complimenting their work and so making them feel recognised and valued. ## Footnote Praise can enhance employee morale and productivity.

Question 55

Define working environment.

Answer 55

The quality of the physical workplace and its atmosphere (how people treat each other, etc.) ## Footnote A positive working environment can lead to increased job satisfaction and effectiveness.

Question 56

What is the primary focus of motivation in the workplace?

Answer 56

Encouraging workers to perform well ## Footnote Motivation involves strategies and practices aimed at enhancing employee performance and satisfaction.

Question 57

True or False: Motivation in the workplace is solely about financial incentives.

Answer 57

False ## Footnote While financial incentives are important, motivation also encompasses psychological and emotional factors.

Question 58

Fill in the blank: The process of motivating workers includes _____ to enhance their performance.

Answer 58

[strategies and practices] ## Footnote These strategies can include recognition, career development opportunities, and fostering a positive work environment.

Question 59

What is the primary focus of motivation in the workplace?

Answer 59

Encouraging workers to perform well ## Footnote Motivation involves strategies and practices aimed at enhancing employee performance and satisfaction.

Question 60

True or False: Motivation in the workplace is solely about financial incentives.

Answer 60

False ## Footnote While financial incentives are important, motivation also encompasses psychological and emotional factors.

Question 61

Fill in the blank: The process of motivating workers includes _____ to enhance their performance.

Answer 61

[strategies and practices] ## Footnote These strategies can include recognition, career development opportunities, and fostering a positive work environment.

Question 62

What is a benefit of high worker productivity?

Answer 62

Reduced costs of production and increased sales and profits ## Footnote High productivity allows businesses to produce more goods or services in less time, leading to lower production costs.

Question 63

How does high worker productivity affect levels of worker supervision?

Answer 63

Reduced levels of worker supervision ## Footnote With motivated workers, fewer supervisors may be needed, lowering business costs.

Question 64

What impact does high worker productivity have on absenteeism?

Answer 64

Low worker absenteeism ## Footnote Happy workers are less likely to take days off, even when slightly unwell.

Question 65

What is a key outcome of workers taking pride in their work?

Answer 65

Improved quality of goods and services ## Footnote When workers are proud of their work, they strive to produce high-quality products, enhancing the business's reputation.

Question 66

How does improved quality from workers affect costs?

Answer 66

Less waste, which helps to reduce costs ## Footnote Higher quality production often leads to fewer defects and waste, contributing to lower operational costs.

Question 67

What is retention in the context of employment?

Answer 67

When workers choose to stay employed in a business rather than leaving to work elsewhere.

Question 68

What is labour turnover?

Answer 68

A measure of the number or proportion of staff who leave an organisation each year and who therefore need to be replaced.

Question 69

What is one benefit of workers staying a long period of time?

Answer 69

The business will need to recruit workers less often, saving time and recruitment costs. ## Footnote This reduces the overall turnover rate and stabilizes the workforce.

Question 70

How does long-term employment affect training costs?

Answer 70

Training costs will be lower because the business will not need to train as many new workers. ## Footnote Existing workers are already familiar with the business and its customers.

Question 71

What impact does a long-term workforce have on the firm's recruitment process?

Answer 71

It will be easier for them to recruit new workers because it will have a good reputation for treating its workers well. ## Footnote A positive reputation can attract more candidates.