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Interpersonal Communication > Unit 3 > Flashcards

Unit 3 Flashcards

1
Q

Emotions

A

The feelings you have

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2
Q

Emotional Expression

A

Is the way you elect to communicate these emotions. Not all emotions are communicated and may be masked.

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3
Q

Emotional Behavior

A

Is the way you act on the basis of emotions. What we see and can infer what someone is feeling based off of that.

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4
Q

First Order Emotion

A

Born with it. Wired to have it. Fear

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5
Q

Second Order Emotion

A

Learned, cultural. Guilt and remorse in the U.S. and shame in Japan.

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6
Q

Primary Emotion

A

Joy, acceptance, fear, surprise, etc.

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7
Q

Mixed Emotion

A

Combination of primary emotions

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8
Q

Commonsense view of emotions

A

an event occurs
we experience an emotion
we respond physiologically

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9
Q

James-Lange theory of emotions

A

an event occurs
we respond physiologically
we experience an emotion

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10
Q

The Cognitive Labeling theory of emotions

A

an event occurs
we respond physiologically
we interpret this arousal
we experience an emotion

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11
Q

Influences on emotional experience and expression (9)

A

culture and language, display rules, technology, emotional contagion, sex and gender, personality dimensions, emotional intelligence

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12
Q

Display Rules

A

-Intensification (wind up)
-De-Intensification (calm down)
-Simulation (acting out an emotion)
-Inhibition (hide emotion)
-Masking (can’t read someone’s emotion)

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13
Q

Sharpening your emotional communication skills (6)

A

-listen to your body
-pay attention to your thoughts
-take stock of the situation
-learn to reappraise negative emotions
-accept responsibility for your emotions
-separate your emotions from your actions

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14
Q

Facilitative Emotions

A

Help you to function. A little pressure can make you produce work faster and better.

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15
Q

Debilitative Emotions

A

More intense, keep you from functioning effectively. Depression

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16
Q

Communicating Emotions Interpersonally Preliminary Analysis (before you act)

A

1.) understand your emotions
2.) decide if you wish to express your feelings
3.) assess your communication options

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17
Q

How to use I messages (4)

A

-Describe your emotions
-Describe the intensity with which you feel the emotion
-Describe whatever influenced or stimulated you to feel as you do
-Describe what, if anything, you want the listener to do

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18
Q

Schutz Interpersonal Needs theory

A

inclusion, control, affection

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19
Q

Beliefs

A

our individual perceptions of what is and what is not, based on our idea of truth or falsity

20
Q

Attitudes

A

our prepositions toward action based on what we like or do not like

21
Q

Values

A

our individual perceptions of the relative worth of actions, ideas, events, or people.

22
Q

Why do we develop interpersonal relationships (5)

A

-alleviate loneliness
-secure stimulation
-establish contact for self-knowledge
-enhance self-esteem
-maximize pleasure and minimize pain

23
Q

Social Exchange Theory (4)

A

-interpersonal relationships follow an economic model for rewards and costs
-rewards=things we find pleasing
-costs=things we find displeasing
-Comparison level should be greater than or equal to our comparison level for alternatives

24
Q

Relational Messages Parts (3)

A

-Content: what is actually said
-Relational: cue that tells us what sort of message a content message is to be taken as.
-Relational messages are metacommunicative

25
Q

Dominance Submission (3)

A

-One up messages: those that indicate a desire to take control or limit the actions of others
-One down messages: those that indicate a desire to give in or relinquish one’s freedom
-One across messages: those that indicate equivalence or at least have no implications or control.

26
Q

Relational Definition

A

mental models/schemas, that label and classify relationships and specify how members should treat one another

27
Q

Relational Culture

A

common orientations, behaviors, rules, shared by unique dyad

28
Q

Relational Contract

A

implicit contract that covers what people expect to receive from one another, indicates mutual obligations, and outline any exceptions or contingency clauses.

29
Q

Five Factors Influencing Interpersonal Attraction

A

Physical and personality attractiveness (matching hypothesis)
Proximity
Reinforcement (somewhere in the middle, neither extremes)
Similarity
Complementarity

30
Q

Newcomb’s Balance Theory

A

We like when people like the things we like. We may not come to an agreement on something but we aren’t totally against the other

31
Q

Other sources of attraction (3)

A

Reciprocity
Competency (at least one redeeming quality)
Disclosure

32
Q

Uncertainty Reduction Theory

A

Suggests that we get to know others to reduce our uncertainty about them.

33
Q

Predicted Outcome Value Theory

A

Suggests that when we first communicate with others, we try to predict whether continued communication with them will be worth the effort

34
Q

Equity Theory

A

Suggests that we seek relationships in which our ratio of costs and benefits is the same as our partners.

35
Q

Filtering Theory of Attraction

A

we assess each individual, choosing to initiate relationships with some and not with others, and to develop some further than others

36
Q

Relational Deterioration

A

the weakening of the bonds which hold people together

37
Q

How can you reverse deterioration (3)

A

reverse negative communication patterns
begin doing cherishing behaviors
adopt a positive action program

38
Q

Withdrawal

A

avoiding the other person or reducing the amount of conflict

39
Q

Pseudo De-Escalation

A

is the lie that one just wishes to change the relationship to be less close. Wants to reduce intimacy

40
Q

Cost Escalation

A

behaving in a way that makes it more difficult for the other person to continue being with you

41
Q

Fading Away

A

when both parties acknowledge implicitly that the relationship is over

42
Q

Mutual Pseudo De-Escalation

A

both people say lets just be friends

43
Q

Fait Accompli

A

a direct simple statement that the relationship is over

44
Q

State of the Relationship Talk

A

an attempt to analyze the relationship. You want other to see that something is wrong with

45
Q

Attributional Conflict

A

A fight in which each party blames the other for the breakup. Nasty divorce

46
Q

Negotiated Farewell

A

a mutual parting of the ways without hostility.

Interpersonal Communication (5 decks)

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