Mini Quiz 2/28 Flashcards
Mixed Message
when part of the cluster of behavior does not fit with the rest. Verbal may say one thing while nonverbal says another
Pygmalion Gift
When you give a gift that is designed to change that person into what you want them to become
Kinesics
bodily activities/gestures
Haptics
touch
paralanguage/vocalics
use of voice (tone, rate, pitch)
Proxemics and Territoriality
the use of space
Chronemics
the use of time
artifacts
the use of objects
olfaction
the use of odors/aromas
Nonverbal communication is packaged in…
clusters. we are doing things with our eyes, voice, body, hands whenever we communicate
All behavior has
Communicative value. All behavior communicates something
Nonverbal communication has…
rules that are governed by culture
Nonverbal communication is more what than verbal communication
Trustworthy. Actions speak louder than words
Metacommunicates
Communication about communication. Tells us how to interpret the verbal behavior (message). Can be verbal or nonverbal
Repetition
to reinforce the verbal through redundancy
Substitution
where we create symbolic meaning out of nonverbal communication
ex.) holding someone’s hand without saying a word (act of sympathy)
Accentuation
To lend emphasis to what is being said
Complementary
messages that supplement and/or modify the verbal message
Regulation
Nonverbal cues can regulate verbal interaction. Give cue nonverbally that you are expected to speak. Teacher looks directly at you.
Contradiction
to negate the verbal message
ex.) sarcasm
Types of nonverbal communication
facial expressions, eye contact, haptics, paralanguage, proxemics, territoriality, chronemics, physical appearance, clothing, artifacts, internal/external environment, colors, olfaction, and silence.
verbal
mostly voluntary, mostly conscious, usually content oriented, clear or vague, primarily shaped by culture, discontinuous, single channels, verbal impact.
nonverbal
mostly involuntary, mostly unconscious, usually relational, inherently ambiguous, primarily shaped by biology, continuous, multiple channels, and nonverbal impact.
Basic Axioms of Nonverbal Communication
occurs in a context, comes in packages, always communicates, is rule-governed, highly believable, metacommunicates
Functions of nonverbal communication
repetition, substitution (emblems), accentuation, complementary (illustrators), regulation, contradiction
emblems
thumbs up. stand alone. replace verbal
illustrators
use nonverbals to complement verbal message. Talking with hands
NVLD
Struggle with a range of conditions that include social and spatial disabilities.
Territoriality
a possessive/ownershiplike reaction to area of space or particular object.
Primary Territoriality
not shared. keys, phone
Secondary Territoriality
remote, seat in car
Public Territoriality
movie theater seat, parking spots
