UNIT 2- Therapeutic communication Flashcards
Our psychiatric nursing assessment includes?
- Estabishing report
- cheif complaint- in patients words
- physcial status- baseline vs
- Risk factors- suicide, self harm and HI– should be done quickly
- mental status
- psychosocial status
- goals for treatment
- plan of care- priortize immediate conditon and needs
- document data
what laboratory data is important to gather during or psych assessment?
- Thyroid
- Liver enzymes
- BUN
- electolytes
- Ammonia Nh3
- Toxicology
Mental status exam (MSE)
- Physical behavior
- Nonverbal communication
- Appearance
- speech patterns
- Mood and affect
- Thought content
- perceptions
- cogntive ability
- Insight and judgment
This is is our most objective tool for getting informaiton
Our psychosocial assessment should include
- Previous hospitalization
- educational backgroud
- occupational background
- social patterns
- sexual patterns
- interests & abilities
- substance use and abuse
- Coping ability
- Spiritual assessment
- Cultural assessment
Therapeutic communciation should
- Be of honest intent
- demonstrate respect and genuineness
- Display empathy and compassion
- professional
- goal-directed
- evidence-based
- Meet the need of the patient
What are factors that affect communicaiton?
- personal factors- emotional, social, cognitive
- Environmental factors- physical, psyciental determinants
- Relationship factors- symettrical complementary
Effective clinical communication skills include?
- Use of silence
- Active listening
- Clarifying techniques
- Parahphrasing
- restating
- reflection of feelings
- exploring
- projective questions- what-if?
- Presupposition question-miracle question
non-therapuetic communication includes
- asking excessive questions
- giving approval or disapproval
- being dismissive
- advising
- asking “why” quesitons
What are the phases of peplau’s phases of nurse patient relationship?
- Preorientation phase
- Orientation phase
- Working phase
- termination phase
What should we know about the preorientation phase?
- Review any background information available on the patient
- learn safety protocols
- Address fears with established staff
What should we know about the orientation phase?
- Establishing rapport
- Setting the parameters of the relationship
- Address confidentiality
- termination
What should we know about the working phase?
- mainintaing the relationship
- gather further data
- promote problem solving skills, self- esteem, and use of language
- Facilitate postive behavior change
- overcome resistance behaviors
- Evaluate-problems, goals and redefine if needed
- promote practice & expression of alt adaptive behavors
What should we know about the termination phase
- Summarizing: goals and objectives achieved in the relationship
- Discussing: Ways for the patient to incorporate into daily life any new coping stagies learned during the time spent with the nurse
- Reviewing: Situations that occured during the time spent together
- Exhanging: Memories, which can help validate the experience for both nurse and patient faciltate closure of that relationship
- THis can be important to patients because in this phase they can learn are important to the staff caring for them
What hinders patient communication?
unavailiablity & inconsistency