UNIT 2- Therapeutic communication Flashcards

1
Q

Our psychiatric nursing assessment includes?

A
  1. Estabishing report
  2. cheif complaint- in patients words
  3. physcial status- baseline vs
  4. Risk factors- suicide, self harm and HI– should be done quickly
  5. mental status
  6. psychosocial status
  7. goals for treatment
  8. plan of care- priortize immediate conditon and needs
  9. document data
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2
Q

what laboratory data is important to gather during or psych assessment?

A
  1. Thyroid
  2. Liver enzymes
  3. BUN
  4. electolytes
  5. Ammonia Nh3
  6. Toxicology
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3
Q

Mental status exam (MSE)

A
  1. Physical behavior
  2. Nonverbal communication
  3. Appearance
  4. speech patterns
  5. Mood and affect
  6. Thought content
  7. perceptions
  8. cogntive ability
  9. Insight and judgment

This is is our most objective tool for getting informaiton

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4
Q

Our psychosocial assessment should include

A
  1. Previous hospitalization
  2. educational backgroud
  3. occupational background
  4. social patterns
  5. sexual patterns
  6. interests & abilities
  7. substance use and abuse
  8. Coping ability
  9. Spiritual assessment
  10. Cultural assessment
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5
Q

Therapeutic communciation should

A
  1. Be of honest intent
  2. demonstrate respect and genuineness
  3. Display empathy and compassion
  4. professional
  5. goal-directed
  6. evidence-based
  7. Meet the need of the patient
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6
Q

What are factors that affect communicaiton?

A
  1. personal factors- emotional, social, cognitive
  2. Environmental factors- physical, psyciental determinants
  3. Relationship factors- symettrical complementary
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7
Q

Effective clinical communication skills include?

A
  1. Use of silence
  2. Active listening
  3. Clarifying techniques
    • Parahphrasing
    • restating
    • reflection of feelings
    • exploring
    • projective questions- what-if?
    • Presupposition question-miracle question
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8
Q

non-therapuetic communication includes

A
  1. asking excessive questions
  2. giving approval or disapproval
  3. being dismissive
  4. advising
  5. asking “why” quesitons
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9
Q

What are the phases of peplau’s phases of nurse patient relationship?

A
  1. Preorientation phase
  2. Orientation phase
  3. Working phase
  4. termination phase
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10
Q

What should we know about the preorientation phase?

A
  1. Review any background information available on the patient
  2. learn safety protocols
  3. Address fears with established staff
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11
Q

What should we know about the orientation phase?

A
  1. Establishing rapport
  2. Setting the parameters of the relationship
  3. Address confidentiality
  4. termination
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12
Q

What should we know about the working phase?

A
  1. mainintaing the relationship
  2. gather further data
  3. promote problem solving skills, self- esteem, and use of language
  4. Facilitate postive behavior change
  5. overcome resistance behaviors
  6. Evaluate-problems, goals and redefine if needed
  7. promote practice & expression of alt adaptive behavors
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13
Q

What should we know about the termination phase

A
  1. Summarizing: goals and objectives achieved in the relationship
  2. Discussing: Ways for the patient to incorporate into daily life any new coping stagies learned during the time spent with the nurse
  3. Reviewing: Situations that occured during the time spent together
  4. Exhanging: Memories, which can help validate the experience for both nurse and patient faciltate closure of that relationship
  5. THis can be important to patients because in this phase they can learn are important to the staff caring for them
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14
Q

What hinders patient communication?

A

unavailiablity & inconsistency

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15
Q
A
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