unit 2- managers, leadership and decision making Flashcards

1
Q

what is a leadership style

A

the manner and approach of providing direction, implementing plans and motivating people

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2
Q

what is management

A

the art of getting things done through people

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3
Q

who created the theory x and theory y theory

A

mcgregor

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4
Q

what is the theory x person like

A

assumes that employees dislike work, lack ambition,avoid responsibility and must be directed and coerced to perform

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5
Q

what is the theory y person like

A

assumes that employees like work, seek responsibility, are capable of making decisions, exercise self direction and self control when committed to a goal

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6
Q

what are the 2 things that leadership styles are about

A
  • the way that the functions of leadership are carried out

- the way that a leader behaves

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7
Q

what are the 4 generalised leadership styles

A
  • authoritarian
  • democratic
  • paternalistic
  • laissez-faire
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8
Q

what is delegation

A

passing of the authority down the hierarchy from a superior to a subordinate

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9
Q

what does tannenbaum and Schmidt categorise

A

the range of behaviours from being manager centred leadership where managers make all the decisions and inform subordinates to being subordinate centre leadership

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10
Q

what does the Blake mouton grid categorise

A

management and leadership styles based on the degree of importance given to the concern for production in relation to the concern for people

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11
Q

who has low concern for people and low concern for production

A

impoverished

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12
Q

who has low concern for people and high concern for production

A

authoritarian

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13
Q

who has high concern for people and low concern for production

A

country club

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14
Q

who has high concern for people and high concern for production

A

team leader

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15
Q

who is in the middle of the grid

A

middle of the road

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16
Q

what is opportunity cost

A

the benefit foregone from the next best alternative as a result of a decision

17
Q

what is scientific decision making

A

decisions taken on the basis of analysis of data and evidence