Unit 2- Lesson 1 - IBM Curam Participant management- done

Question 1

List the data elements that are unique to the product provider participant type

Answer 1

• products and locations

Question 2

List two examples of an Alternative ID

Answer 2

passport number, NI

Question 3

List three common search criteria for participants

Answer 3

name, address and reference number for any alternative ID’s

Question 4

how are representative registered/created in the system

Answer 4

they are always associated with other participant types or cases.

Question 5

What is the name of the data model entity that connects to all participant type entities

Answer 5

concern roles

Question 6

True or false: John Smth can be registered in a person and an employer

Answer 6

True

Question 7

Define the term administrator

Answer 7

the user assigned to manage all the interactions between an oragnisation and a participant

Question 8

True or false. A user can enter a nickname when searching for a person

Answer 8

true

Question 9

Which two participant types can have their records merged

Answer 9

person and a prospective person

Question 10

Define the term special caution

Answer 10

warnings or alerts related to the participant, for example, behavioural, health and safety

Question 11

What’s a participant

Answer 11

A party that has a direct or indirect interaction with the organisation, and about the organisation needs to record information. Curam enables you to assign multiple participant role types to a single participant.

Question 12

what is a person and what 4 data points does curam store about them

Answer 12

A person is an individual who is registered with the organisation, usually to apply for benefits

Curam stores the follow person-specific data-

1. Alternative name- alternative names
2. Incidents - events that could have a negative effect on the health and safety of a person participant
3. Insurance contribution line items and consolidations- contribution from for example an unemployment insurance
4. Special cautions - warning and alerts related to the participant . e,g. suicide risk, health risk, criminal history

Question 13

what is the IBM Curam reference model/ entity relationship diagram.

Answer 13

• it contains some of the entities that are needed to manage participants. Concern and participant are interchangeable terms

Question 14

What is a Prospect Person

Answer 14

is an individual who supplied insufficient information to be registered as a person , does want to be register as a person or a organisation does not want to register as a person.
prospect person can choose to remain anonymous

Question 15

what is an employer and what 3 key data points does curam store about them

Answer 15

• an employer employs one or more persons, prospects or other individuals .
  Curam stores the following employer-specific data-
  1. insurance contributions
  2. related companies,
  3. trading status(open for business or not)

Question 16

what is an Prospect employer

Answer 16

is an employer who supplied insufficient information to be registered as an employer.

Question 17

what is a Product provider-

Answer 17

offers product to person or employers on behalf of the organisation e.g. sickness benefit, income support. This can either be a benefit or a liability that is issued to a participant.
Curam stores the following product provider=specific data-
Products, locations

Question 18

what is a Representative

Answer 18

a representative is an individual who interacts with the organisation on behalf of another participant

Question 19

what 5 other participant types are there

Answer 19

1. Service supplier- offers services to individual on behalf
2. Information provider- Supplies the organisation with information about other participants
3. Utility - Provides essential commodities such as eletricty
4. Educational institute- provides educational service to participants
5. External part- interact with the agency on behalf of another participant

Question 20

what are 4 Common data elements on participants

Answer 20

Administrator- the user assigned to manage all the integrations between an organisation and a participant

Alternative ID- a form of participant identification this could include passport numbers, NI numbers.

Communication- can be different types for example letter, fax, email or phone call

Communication exceptions- there can be an exception if for example they don’t have a phone