Unit 2 Building relationships Flashcards
Struggles in building relationships
- Battle for structure
- Battle for initiative
physical setting, the client’s background, the counselor’s skill, and the quality of the relationship established
Factors influencing the counselling process
- Seriousness of the presenting problem
- Structure
- Initiative
- Physical setting
- Client quality
- Counsellor quality
Seriousness of presenting problem
clients reporting higher initial distress take more sessions to reach clinically significant
improvement than clients reporting lower levels of distress. Largest gains occurs in the initial part.
Structure
Definition and importance of structure
Practical guidelines
Factors to be based on theoretical understanding and personality of counselee
professional disclosure statements
Initiative
Motivation to change, resistance.
Scapegoating and role reversal
Reluctant clients vs resistant client
Winning the battle: Anticipation, acceptance , Persuasion, confrontation, metaphors, mattering and pragmatic techniques.
Physical setting
what to have vs what not to have
Accessories, colour, furniture, lighting, smell, sound, texture, and thermal conditions.
Distance
Client qualities
Successful counselees: YAVIS
Least: HOUNDs and DUDs
Attractiveness, aging, non-verbal signs
Counsellor qualities
self-awareness, honesty, congruence,
ability to communicate, and knowledge.
expertness, attractiveness, and trustworthiness
Interviews
Role of counselor and counselee in first interview.
Interview initiated by clients vs counsellors
information vs relationship oriented first interview
Initial interview
Rapport building, its types
door openers vs closers
Empathy
Primary, advanced and cultural
Verbal and Non-verbal behavior
Important methods, SOLER. attentiveness, touching
Non-helpful behaviour
advice giving, lecturing, excessive questioning, and storytelling. * Acting rushed
* Being dismissive
* Blaming
* Interrupting
* Yawning
