Unit 2: 2.1

Question 1

What is human resource management?

Answer 1

the strategic approach to the effective management of an organisation’s workers so that they help the business gain a competitive advantage.

Question 2

What is workforce planning? (human resource planning)

Answer 2

the process of analyzing and forecasting the number of workers and the skills of those workers that will be required by the organization to achieve its objectives.

Question 3

What helps to assess ability to determine number of workers needed in workforce planning?

Answer 3

STEEPLE tool

Question 4

What is the recruitment and hiring process?

Answer 4

• advertise
• description of the job
• check references
• offer the position
• create contract
• train new staff on company policy
• evaluate candidate (bad retake retrain reevalutae)

Question 5

What is internal recruitment?

Answer 5

promotions

Question 6

Advantages of internal recruitment

Answer 6

• familiar with environment
• motivate employees
• promote loyalty to the employee

Question 7

Disadvantages of internal recruitment

Answer 7

• replace the position that was vacated
• costs = pay more salary
• nepotism (favortism)

Question 8

What is external recruitment?

Answer 8

seeking new workers

Question 9

Advantages of external recruitment

Answer 9

• talent pool is bigger
• new ideas and experiences
• industry insights

Question 10

Disadvantages of external recruitment

Answer 10

• time consuming
• costs
• retention

Question 11

What is labor turnover?

Answer 11

the rate at which employees leave and are replaced within a company.

Question 12

What reduces labor turnover?

Answer 12

work patterns

Question 13

What are the different types of work patterns?

Answer 13

• telework
• homework
  -flexi-time

Question 14

Advantages of telework for employees

Answer 14

• flexible
  -more job opportunities
• no relocation

Question 15

Advantages of homework for employees

Answer 15

• flexible
• less cost to commute
• own pace

Question 16

Advantages of flexi-work for employees

Answer 16

• flexible
• autonomy
• reduced stress
• avoid rush hour commute

Question 17

Disadvantages of telework for employees

Answer 17

• rely on own technology
• long hours because always available

Question 18

Disadvantages of homework for employees

Answer 18

• distractions
• decreased quality
• no time for home life

Question 19

Disadvantages of flexi-time for employees

Answer 19

• coordination with colleagues
• communication problems
• stuck on same routine sometimes
• isolated from colleagues

Question 20

Advantages of telework for employers

Answer 20

• open longer
• cost reduced (cost efficient)

Question 21

Advantages of homework for employers

Answer 21

• open longer

Question 22

Advantages of flexi-time for employers

Answer 22

• improved work area coverage
• increased work hours

Question 23

Disadvantages of telework for employers

Answer 23

• no supervise of employees
• rely on technology

Question 24

Disadvantages of homework for employers

Answer 24

• no supervise of employees
• set-up is high cost

Question 25

Disadvantages of flexi-time for employers

Answer 25

• department coverage no sometimes
• customer service lacking
• cant satisfy all employees of their time off

Question 26

What is gig economy?

Answer 26

a talent acquired for a specific period of time.

Question 27

Advantages of gig economy

Answer 27

• extra money
• flexible
• autonomy

Question 28

Disadvantages of gig economy

Answer 28

• no job security
• work load
• no regular income per month