Unit 2: 2.1 Flashcards

1
Q

What is human resource management?

A

the strategic approach to the effective management of an organisation’s workers so that they help the business gain a competitive advantage.

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2
Q

What is workforce planning? (human resource planning)

A

the process of analyzing and forecasting the number of workers and the skills of those workers that will be required by the organization to achieve its objectives.

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3
Q

What helps to assess ability to determine number of workers needed in workforce planning?

A

STEEPLE tool

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4
Q

What is the recruitment and hiring process?

A
  • advertise
  • description of the job
  • check references
  • offer the position
  • create contract
  • train new staff on company policy
  • evaluate candidate (bad retake retrain reevalutae)
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5
Q

What is internal recruitment?

A

promotions

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6
Q

Advantages of internal recruitment

A
  • familiar with environment
  • motivate employees
  • promote loyalty to the employee
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7
Q

Disadvantages of internal recruitment

A
  • replace the position that was vacated
  • costs = pay more salary
  • nepotism (favortism)
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8
Q

What is external recruitment?

A

seeking new workers

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9
Q

Advantages of external recruitment

A
  • talent pool is bigger
  • new ideas and experiences
  • industry insights
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10
Q

Disadvantages of external recruitment

A
  • time consuming
  • costs
  • retention
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11
Q

What is labor turnover?

A

the rate at which employees leave and are replaced within a company.

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12
Q

What reduces labor turnover?

A

work patterns

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13
Q

What are the different types of work patterns?

A
  • telework
  • homework
    -flexi-time
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14
Q

Advantages of telework for employees

A
  • flexible
    -more job opportunities
  • no relocation
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15
Q

Advantages of homework for employees

A
  • flexible
  • less cost to commute
  • own pace
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16
Q

Advantages of flexi-work for employees

A
  • flexible
  • autonomy
  • reduced stress
  • avoid rush hour commute
17
Q

Disadvantages of telework for employees

A
  • rely on own technology
  • long hours because always available
18
Q

Disadvantages of homework for employees

A
  • distractions
  • decreased quality
  • no time for home life
19
Q

Disadvantages of flexi-time for employees

A
  • coordination with colleagues
  • communication problems
  • stuck on same routine sometimes
  • isolated from colleagues
20
Q

Advantages of telework for employers

A
  • open longer
  • cost reduced (cost efficient)
21
Q

Advantages of homework for employers

A
  • open longer
22
Q

Advantages of flexi-time for employers

A
  • improved work area coverage
  • increased work hours
23
Q

Disadvantages of telework for employers

A
  • no supervise of employees
  • rely on technology
24
Q

Disadvantages of homework for employers

A
  • no supervise of employees
  • set-up is high cost
25
Q

Disadvantages of flexi-time for employers

A
  • department coverage no sometimes
  • customer service lacking
  • cant satisfy all employees of their time off