Unit 2 Flashcards
Stakeholders a business manager will have a meeting with
Investor
Job interview
Suppliers
Employees clients
Staff meeting
What is the chairpersons role in a meeting
Plans hosts
Leads meeting
Established environment
What is involved in planning a meeting
Determine time
Meeting objectives
Addenda
Schedule break
Right people
Reasons why meetings are held
Recieve a report
Obtain group support
What time and physical arrangements need to be considered
Size of room
Heating
Name tags
When
Where seating
Advantages of telephone conference
Easy to set up
Do remotely
Quick to set up
No travel
Use existing equipment
Disadvantages of telephone conference
Can’t see them
Can’t share info visually
Electronic issue
Cost
Advantages of web conferencing
Share info more visually
Easy to set up
Disadvantages of web conferencing
Can be expensive
Potential security risk
Electronic issues
Advantages of face to face
Given documents
See visual aspects
See facial expressions
Personal
Make better relationships
Disadvantages of face to face
Harder to set up
Takes time to set up
What factors influence meeting arrangements
Meeting criteria
Personnel availability
Venue / room
Resource packs
Business costs
When organising a meeting what factors or criteria should be considered
Internal / external meetings
Is the meeting urgent
Is the meeting a priority
Purpose of the meeting
Benefits of internal / external meetings
Require less arraigning
Fewer extra staff laid on
If there are no internal rooms available what could a business do
Use serviced offices
What does the purpose of a meeting determine
Who takes part
The space
Equipment
How can you check personnel availability
Checking diaries
Electronic diary system
Meeting scheduling software
What factors need to be considered when choosing a venue for a meeting include>
Availability of rooms
Location
Resources
Refreshments
Shared office space
What resource packs will need to be prepared when organising a meeting
Documentation
Travel info
Visitor badges
Participant list needs to be drawn up for signing in at reception
What information is on a resource pack
What to expect
Who are guest speakers
Schedule
Start time
End time
Brief summary
What products might be there
Location
Overview of the topic / subject
Venue map
Food and drinks
Costs
Parking
Delegate badges
Factors that influence business travel arrangements
Travel criteria
Dates / times
Personnel
Special requirements
Mode of transport timetables and schedules
Factors that influence business accommodation arrangements
Accomodation criteria
Personnel requirements
What does accomodation criteria involve
Location
Grade
Cost
Meal arrangements
What are examples of personnel requirements when it comes to accomodation arrangements
Types of rooms
Acces
Dietary requirements
Two examples of personnel factors which might influence the accommodation arrangements for a mini break
People going - what requirements do they have e.g. dietary
Travel - is it far for people to travel> are there any suitable environmentally friendly transport links
