Unit 2

Question 1

Stakeholders a business manager will have a meeting with

Answer 1

Investor
Job interview
Suppliers
Employees clients
Staff meeting

Question 2

What is the chairpersons role in a meeting

Answer 2

Plans hosts
Leads meeting
Established environment

Question 3

What is involved in planning a meeting

Answer 3

Determine time
Meeting objectives
Addenda
Schedule break
Right people

Question 4

Reasons why meetings are held

Answer 4

Recieve a report
Obtain group support

Question 5

What time and physical arrangements need to be considered

Answer 5

Size of room
Heating
Name tags
When
Where seating

Question 6

Advantages of telephone conference

Answer 6

Easy to set up
Do remotely
Quick to set up
No travel
Use existing equipment

Question 7

Disadvantages of telephone conference

Answer 7

Can’t see them
Can’t share info visually
Electronic issue
Cost

Question 8

Advantages of web conferencing

Answer 8

Share info more visually
Easy to set up

Question 9

Disadvantages of web conferencing

Answer 9

Can be expensive
Potential security risk
Electronic issues

Question 10

Advantages of face to face

Answer 10

Given documents
See visual aspects
See facial expressions
Personal
Make better relationships

Question 11

Disadvantages of face to face

Answer 11

Harder to set up
Takes time to set up

Question 12

What factors influence meeting arrangements

Answer 12

Meeting criteria
Personnel availability
Venue / room
Resource packs
Business costs

Question 13

When organising a meeting what factors or criteria should be considered

Answer 13

Internal / external meetings
Is the meeting urgent
Is the meeting a priority
Purpose of the meeting

Question 14

Benefits of internal / external meetings

Answer 14

Require less arraigning
Fewer extra staff laid on

Question 15

If there are no internal rooms available what could a business do

Answer 15

Use serviced offices

Question 16

What does the purpose of a meeting determine

Answer 16

Who takes part
The space
Equipment

Question 17

How can you check personnel availability

Answer 17

Checking diaries
Electronic diary system
Meeting scheduling software

Question 18

What factors need to be considered when choosing a venue for a meeting include>

Answer 18

Availability of rooms
Location
Resources
Refreshments
Shared office space

Question 19

What resource packs will need to be prepared when organising a meeting

Answer 19

Documentation
Travel info
Visitor badges
Participant list needs to be drawn up for signing in at reception

Question 20

What information is on a resource pack

Answer 20

What to expect
Who are guest speakers
Schedule
Start time
End time
Brief summary
What products might be there
Location
Overview of the topic / subject
Venue map
Food and drinks
Costs
Parking
Delegate badges

Question 21

Factors that influence business travel arrangements

Answer 21

Travel criteria
Dates / times
Personnel
Special requirements
Mode of transport timetables and schedules

Question 22

Factors that influence business accommodation arrangements

Answer 22

Accomodation criteria
Personnel requirements

Question 23

What does accomodation criteria involve

Answer 23

Location
Grade
Cost
Meal arrangements

Question 24

What are examples of personnel requirements when it comes to accomodation arrangements

Answer 24

Types of rooms
Acces
Dietary requirements

Question 25

Two examples of personnel factors which might influence the accommodation arrangements for a mini break

Answer 25

People going - what requirements do they have e.g. dietary
Travel - is it far for people to travel> are there any suitable environmentally friendly transport links