lo4 Flashcards
in businesses what are tasks prioritized in terms of
workload
conflicting demands of time
what two skills are needed to help manage your time
organisation and task focus
what does workload mean
the amount of work that needs to be done
in order to meet and complete tasks what deadlines are set to keep employees on track
internal / external deadlines
internal / final deadlines
the impact of missing deadlines
what are internal deadlines
set within the organisation
what are external deadlines
set be someone external to the firm e.g. customer or supplier
what is a interim / final deadline
where large projects are broken down into smaller tasks / targets. each of which will be allocated an internal deadline
what is the disadvantage of interim / final deadline
interim deadlines are not given the same level of priority as the final deadline resulting in an increased workload as the final deadline approaches
what are the two important factors when prioritising tasks
urgency of task
importance
what tasks are important and urgent
interviewing a teacher
checking financial position
sending certain reminders
calling a staff meeting to discuss emergencies
what tasks are important but not urgent
finding a teacher for a leave vacancy three months hence
scrutiny of question papers
reviewing new programmes implemented
planning for the next term
what tasks are urgent but not important
meeting a sale representative
certain phone calls
attending frivolous grievances
neither important nor urgent
attending the inauguration of a book stall
what other factors that affect task prioritisation
urgency of task
importance of task
length of time required to complete task
significance of originator
interactivity og tasks
suitability of delegation
proximity of appointments
resource constraints
time commitments
diary clashes
complexity of task
what information can a business use to inform prioritisastion
internal sources
external sources
how can a business use internal sources to inform prioritisation
business objectives - know what tasks need to be done to reach the ultimate business goal
stakeholders resources and budget - include funding, number of employees and skills - if resources are unavailable, the tasks may become a lower priority
how can a business use external sources to inform prioritisation
changes in the economy - include inteest rates, exchange rates and general economy
- interest rates afffect the cost of borrowing
- exchange rates can affect the price of imports and exports
what is SPICED
strong
pound
imports
cheaper
exports
dearer
what is WPIDEC
weak
pound
imports
dearer
exports
cheaper
what data sources may be used to inform businesses to help them make decision on how urgent an action is
numerical
graphical
tabular
what is meant by numerical data sources
internal / external data, statistics from customer satisfaction surveys, sales trends and costing can be used to inform the urgency of a task
what is meant by tabular
data presented in tables or spreadsheets, such as financial accounts or project timescales
how can graphical help to make decisions on how urgent an action is
graphs or pie charts can be used to illustrate information such as the result of customer satisfaction surveys
what does it mean when a task is high priority
urgent tasks requiring immediate attention
what does it mean when a task is medium priority
these are tasks that are not very urgent but needs to be completed as soon as possible
what does it mean when a task is low priority
tasks which must still be completed but are not urgent and so can be completed when other tasks are done
