lo4

Question 1

in businesses what are tasks prioritized in terms of

Answer 1

workload
conflicting demands of time

Question 1

what two skills are needed to help manage your time

Answer 1

organisation and task focus

Question 2

what does workload mean

Answer 2

the amount of work that needs to be done

Question 3

in order to meet and complete tasks what deadlines are set to keep employees on track

Answer 3

internal / external deadlines
internal / final deadlines
the impact of missing deadlines

Question 4

what are internal deadlines

Answer 4

set within the organisation

Question 5

what are external deadlines

Answer 5

set be someone external to the firm e.g. customer or supplier

Question 6

what is a interim / final deadline

Answer 6

where large projects are broken down into smaller tasks / targets. each of which will be allocated an internal deadline

Question 7

what is the disadvantage of interim / final deadline

Answer 7

interim deadlines are not given the same level of priority as the final deadline resulting in an increased workload as the final deadline approaches

Question 8

what are the two important factors when prioritising tasks

Answer 8

urgency of task
importance

Question 9

what tasks are important and urgent

Answer 9

interviewing a teacher
checking financial position
sending certain reminders
calling a staff meeting to discuss emergencies

Question 10

what tasks are important but not urgent

Answer 10

finding a teacher for a leave vacancy three months hence
scrutiny of question papers
reviewing new programmes implemented
planning for the next term

Question 11

what tasks are urgent but not important

Answer 11

meeting a sale representative
certain phone calls
attending frivolous grievances

Question 12

neither important nor urgent

Answer 12

attending the inauguration of a book stall

Question 13

what other factors that affect task prioritisation

Answer 13

urgency of task
importance of task
length of time required to complete task
significance of originator
interactivity og tasks
suitability of delegation
proximity of appointments
resource constraints
time commitments
diary clashes
complexity of task

Question 14

what information can a business use to inform prioritisastion

Answer 14

internal sources
external sources

Question 15

how can a business use internal sources to inform prioritisation

Answer 15

business objectives - know what tasks need to be done to reach the ultimate business goal
stakeholders resources and budget - include funding, number of employees and skills - if resources are unavailable, the tasks may become a lower priority

Question 16

how can a business use external sources to inform prioritisation

Answer 16

changes in the economy - include inteest rates, exchange rates and general economy
- interest rates afffect the cost of borrowing
- exchange rates can affect the price of imports and exports

Question 17

what is SPICED

Answer 17

strong
pound
imports
cheaper
exports
dearer

Question 18

what is WPIDEC

Answer 18

weak
pound
imports
dearer
exports
cheaper

Question 19

what data sources may be used to inform businesses to help them make decision on how urgent an action is

Answer 19

numerical
graphical
tabular

Question 20

what is meant by numerical data sources

Answer 20

internal / external data, statistics from customer satisfaction surveys, sales trends and costing can be used to inform the urgency of a task

Question 21

what is meant by tabular

Answer 21

data presented in tables or spreadsheets, such as financial accounts or project timescales

Question 22

how can graphical help to make decisions on how urgent an action is

Answer 22

graphs or pie charts can be used to illustrate information such as the result of customer satisfaction surveys

Question 23

what does it mean when a task is high priority

Answer 23

urgent tasks requiring immediate attention

Question 24

what does it mean when a task is medium priority

Answer 24

these are tasks that are not very urgent but needs to be completed as soon as possible

Question 25

what does it mean when a task is low priority

Answer 25

tasks which must still be completed but are not urgent and so can be completed when other tasks are done