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a level business > UNIT 2 > Flashcards

UNIT 2 Flashcards

1
Q

what are the 4 types of leadership styles

A

autocratic, democratic, paternalistic and laissez faire

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2
Q

roles of manager

A
  1. setting objectives
  2. analysing
  3. leading
  4. makes decisions
  5. reviews
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3
Q

role of a leader

A

creating an effective working environment

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4
Q

laissez faire

A

the manager is very relaxed, to the point where employees do the work on their own and have extreme amounts of freedom. “let it be”

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5
Q

autocratic

A

this leadership style has ultimate authority and power, the leader rends to make choices based on their own decision

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6
Q

democratic

A

a leader who asks for input and considers feedback from their employees before making a decision. This style is usually credited with higher employment engagement

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7
Q

paternalistic

A

treats employees like family

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8
Q

1 pro 1 con of autocratic leadership style

A
  1. quick decisions and defined structure
  2. degrading trust and morale of employees
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9
Q

1 pro 1 con of democratic leadership style

A
  1. creates employee satisfaction
  2. reduction of efficiency
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10
Q

1 pro 1 con of laissez faire leadership style

A
  1. boosts employee morale
  2. conflict may increase as well as employees may need direction
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11
Q

1 pro 1 con of paternalistic leadership style

A
  1. high loyalty because of employees acknowledgment
  2. demotivation, “ favourites “ leads to pressure etc
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12
Q

whats the difference between a stakeholder and a shareholder

A

a stakeholder has an interest in the company, sometimes we can have ‘internal stakeholders’ meaning they are members of the business. shareholders have a financial chunk of a business eg a share

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13
Q

how can a stakeholder affect a business

A

bad publicity
less sales
less wages
angry employees
rised prices
annoyed consumers
business buys less from suppliers

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14
Q

2 examples of shareholder conflict

A

customers dont want inc price, shareholders want inc revenue

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15
Q

advantages of shareholders

A

they are important as theyre owners
lower dividends if not focussed on

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16
Q

advantages of stakeholders

A

• better publicity
• could attract environmentalists

17
Q

THE TANNENBAUM SCHMIDT
TELLS

A

identifies problems and makes decisions

18
Q

THE TANNENBAUM SCHMIDT
SELLS

A

leader still makes decisions but discusses it with employees

19
Q

THE TANNENBAUM SCHMIDT
CONSULTS

A

leader identifies problem, listens to employees before making decisions

20
Q

THE TANNENBAUM SCHMIDT
JOINS

A

manager defines the problem and passes it to the group to make the decision, manager is involved but minimally

21
Q

THE BLAKE MOUTON GRID
describe the grid

A

Y AXIS- concern for people
X AXIS- concern for task completion

22
Q

BLAKE MOUTON
country club manager

A

creates a safe environment with minimal conflict
( top left on grid )

23
Q

THE BLAKE MOUTON GRID
team management

A

top right on the grid
staff closely involved in decision making, employees feel valued

24
Q

THE BLAKE MOUTON GRID
impoverished management

A

(bottom left)
laissez faire style, minimal effort, avoids blame for errors

25
Q

THE BLAKE MOUTON GRID
Task Management

A

autocratic style, workers must complete tasks

26
Q

high power and high interest
stakeholder mapping

A

key subjects

27
Q

high power low interest
stakeholder mapping

A

keep satisfied

28
Q

low power low interest
stakeholder mapping

A

minimal effort

29
Q

high interest low power
stakeholder mapping

A

keep informed

30
Q

define delegate

A

putting the issue onto somebody else to deal with

31
Q

define a 0 hour contract

A

you only work when your employers ask you to

32
Q

define fringe benefits

A

a reward a company gives you that isnt financial, whether thats free private health etc

33
Q

whats a 0 hour contract

A

you work however much your employee needs, not guaranteed set shifts

34
Q

what are fringe benefits

A

benefits the workplace gives you that is not financial, things such as private healthcare etc

35
Q

what 4 factors affect a managers decision

A
  • prices
  • expansions
  • employment
  • outsourced
36
Q

what 4 things influences objectives

A
  • long or short term
  • ethics
  • external environment
  • financial constraints
37
Q

how to resolve a conflict

A
  1. identify focus
  2. review evidence
  3. assess impacts
  4. agree on next steps

a level business (9 decks)

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