Unit 2 Flashcards
What are jobs
jobs are collections of related tasks, duties, and responsibilities that are grouped together to achieve work within an organization
what are positions
positions are a specific instance of a job held by a single person
what is job analysis
the systematic process to collect information about a job within an organization. it is typically carried out on a continuous basis
why is job analysis important
it informs recruitment, selection, training, performance management, and compensation
what are the steps in job analysis
review background info, choose sources of job info, gather job info, develop key documents
what are some strategies for reviewing background info
consult the national occupational database for basic info, modify this info to be organization specific. consult organizational charts
What are the three types of organizational structure
Bureaucratic, flat, matrix
what are some strategies for gathering job info
direct observation, interview, questionnaire
what is a job description
tells stakeholders what a job entails including information such as day to day tasks, work environment, work hours, etc.
what are job specifications
tells stakeholders what is required to do a job successfully. includes skills, experience, education, etc.
what is competency modelling
it is an alternative to job analysis. it is a process for determining the competencies(observable behavioural characteristics) that facilitate high job performance. eg teamwork
what are the three competency categories
core, cross functional, functional
what are core competencies
characteristics that apply to all members of an organization
what are cross functional competencies
characteristics that apply to members of a given job group. these are jobs that share skill sets. education, or a common purpose
what are functional competencies
characteristics that apply to a specific job
what is recruitment
the process of identifying and assessing potential employees
what is internal recruitment
recruiting existing members of an organization for different positions within the organization.
what are the advantages and disadvantages to internal recruiting
advantages: less taxing on time and resources, lower risk, boosts morale
disadvantages: maintenance of status quo, unsuccessful candidates may be upset
what is external recruitment
recruiting candidates not currently involved with the organization for new or vacant positions
what are the advantages and disadvantages to external recruitment
advantages: larger applicant pool, greater innovation
disadvantages: may affect workplace morale, higher risk, more taxing on resources
what are some methods of external recruitment
online recruitment, print media recruitment, campus recruitment
what does it mean to manage expectations in recruitment
ensure that candidates are excited about the job but still have a realistic understanding of what the job entails
what is job design
job design is the process of improving organizational efficiency and employee satisfaction through technological and human considerations. companies are now focusing on personal competencies and skills over specific tasks within job design
what is work simplification
this is when organizations leave the administrative and organizational tasks to managers and have employees specialize in a small group of specific tasks to improve efficiency. ideal for less educated workforces but is not flexible or adaptive
what is industrial engineering
this is the job of studying other jobs to see where they can be modified to increase efficiency. can lead to neglecting human considerations and lower employee satisfaction
what is job enlargement
this is the process of assigning lower level workers with more tasks so jobs are less repetitive and employees stay engaged
what is job rotation
this is systematically moving employees from one job to another
what is job enrichment
this is creating opportunities or more satisfaction from a job. done by increasing difficulty, assigning more authority, providing feedback, adding new tasks and training, or assigning entire tasks rather than parts of tasks
what are ergonomics
this is the integration and accommodation of physical needs of workers. includes adapting the work, environment, machines, equipment, and processes of a job
what is team based job design
focuses on giving a team a task to do rather than individuals. empowers the team to decide how to accomplish the task themselves
what is talent acquisition
finding, acquiring, assessing, and hiring job candidates
what is employer branding
the image an organization presents as an employer.
what are the steps in employer branding
define the target audience, develop the employee value proposition, reinforce employee values in communication
what are the steps in the recruitment process
identify job openings, specify job requirements, select method of recruitment, generate pool of qualified candidates
