Unit 2

Question 1

What are jobs

Answer 1

jobs are collections of related tasks, duties, and responsibilities that are grouped together to achieve work within an organization

Question 2

what are positions

Answer 2

positions are a specific instance of a job held by a single person

Question 3

what is job analysis

Answer 3

the systematic process to collect information about a job within an organization. it is typically carried out on a continuous basis

Question 4

why is job analysis important

Answer 4

it informs recruitment, selection, training, performance management, and compensation

Question 5

what are the steps in job analysis

Answer 5

review background info, choose sources of job info, gather job info, develop key documents

Question 6

what are some strategies for reviewing background info

Answer 6

consult the national occupational database for basic info, modify this info to be organization specific. consult organizational charts

Question 7

What are the three types of organizational structure

Answer 7

Bureaucratic, flat, matrix

Question 8

what are some strategies for gathering job info

Answer 8

direct observation, interview, questionnaire

Question 9

what is a job description

Answer 9

tells stakeholders what a job entails including information such as day to day tasks, work environment, work hours, etc.

Question 10

what are job specifications

Answer 10

tells stakeholders what is required to do a job successfully. includes skills, experience, education, etc.

Question 11

what is competency modelling

Answer 11

it is an alternative to job analysis. it is a process for determining the competencies(observable behavioural characteristics) that facilitate high job performance. eg teamwork

Question 12

what are the three competency categories

Answer 12

core, cross functional, functional

Question 13

what are core competencies

Answer 13

characteristics that apply to all members of an organization

Question 14

what are cross functional competencies

Answer 14

characteristics that apply to members of a given job group. these are jobs that share skill sets. education, or a common purpose

Question 15

what are functional competencies

Answer 15

characteristics that apply to a specific job

Question 16

what is recruitment

Answer 16

the process of identifying and assessing potential employees

Question 17

what is internal recruitment

Answer 17

recruiting existing members of an organization for different positions within the organization.

Question 18

what are the advantages and disadvantages to internal recruiting

Answer 18

advantages: less taxing on time and resources, lower risk, boosts morale
disadvantages: maintenance of status quo, unsuccessful candidates may be upset

Question 19

what is external recruitment

Answer 19

recruiting candidates not currently involved with the organization for new or vacant positions

Question 20

what are the advantages and disadvantages to external recruitment

Answer 20

advantages: larger applicant pool, greater innovation
disadvantages: may affect workplace morale, higher risk, more taxing on resources

Question 21

what are some methods of external recruitment

Answer 21

online recruitment, print media recruitment, campus recruitment

Question 22

what does it mean to manage expectations in recruitment

Answer 22

ensure that candidates are excited about the job but still have a realistic understanding of what the job entails

Question 23

what is job design

Answer 23

job design is the process of improving organizational efficiency and employee satisfaction through technological and human considerations. companies are now focusing on personal competencies and skills over specific tasks within job design

Question 24

what is work simplification

Answer 24

this is when organizations leave the administrative and organizational tasks to managers and have employees specialize in a small group of specific tasks to improve efficiency. ideal for less educated workforces but is not flexible or adaptive

Question 25

what is industrial engineering

Answer 25

this is the job of studying other jobs to see where they can be modified to increase efficiency. can lead to neglecting human considerations and lower employee satisfaction

Question 26

what is job enlargement

Answer 26

this is the process of assigning lower level workers with more tasks so jobs are less repetitive and employees stay engaged

Question 27

what is job rotation

Answer 27

this is systematically moving employees from one job to another

Question 28

what is job enrichment

Answer 28

this is creating opportunities or more satisfaction from a job. done by increasing difficulty, assigning more authority, providing feedback, adding new tasks and training, or assigning entire tasks rather than parts of tasks

Question 29

what are ergonomics

Answer 29

this is the integration and accommodation of physical needs of workers. includes adapting the work, environment, machines, equipment, and processes of a job

Question 30

what is team based job design

Answer 30

focuses on giving a team a task to do rather than individuals. empowers the team to decide how to accomplish the task themselves

Question 31

what is talent acquisition

Answer 31

finding, acquiring, assessing, and hiring job candidates

Question 32

what is employer branding

Answer 32

the image an organization presents as an employer.

Question 33

what are the steps in employer branding

Answer 33

define the target audience, develop the employee value proposition, reinforce employee values in communication

Question 34

what are the steps in the recruitment process

Answer 34

identify job openings, specify job requirements, select method of recruitment, generate pool of qualified candidates