Unit 1 Flashcards
What are Human Resources
Human Resources are the people who make up the workforce of an organization
What is human capital
the skills, knowledge, and experience possessed by an individual or population in terms of their value to the organization
what is human resource management
HRM is the effective management of people in organizations
What is an organization
An organization is a group of people with formally assigned roles who work together to achieve key goals
What are the 8 major systems of HRM
Job analysis, workforce planning, recruitment, selection, training and development, performance management, compensation and rewards, employee and labour relations
What is the difference between traditional and modern HRM
traditionally HRM was made up of mainly administrative/operational tasks. Modern HRM is shifting towards a strategic role within an organization.
What are strategic goals
specific goals an organization plans to achieve to gain or maintain a competitive advantage
What is corporate social responsibility
CSR is the balance between pursuing profit and acting in a manner that benefits society. Strong CSR improves reputation, increases profitability, improves customer loyalty, and improves employee retention
What is corporate culture
corporate culture is the identity of an organization. this is made up of the core values, beliefs, and norms shared by the members of the organization. It is intentionally developed and helps clarify standards of behaviour.
What are the benefits to good HRM
benefits include reduced costs, increased employee retention, increased employe engagement, better employee performance leading to better products and higher profits.
What is evidence based HRM
evidence based HRM evaluates HR practices against data
What are some benefits to evidence based HRM
ensures HR practices are more likely to have the desired outcome
what are the key components of a study
Research question, hypothesis, variables, methods
What are the two methods of a study
Primary which is gathering new information and secondary which is using existing information
What is a true experiment
This is a type of primary study that is conducted in a controlled environment such as a lab. it assesses whether a independent variable affects a dependant variable. causal conclusions are possible but it is hard to generalize to real world
What is a quasi experiment
This is a type of primary study that is conducted in the field. It assesses whether the independent variable effects the dependant variable. causal conclusions not recommended due to uncontrolled variables
What is a survey
surveys assess whether there is a relationship between two variables. questionnaires are administered to participants, variables are measured based on participant responses, analysis is carried out to see if repsonses are related
What is correlation
correlation provides information about the relationship between two variables and is measured by the correlation coefficient
How does the correlation coefficient work
it provides information about the strength of the relationship between two variables. the closer the data points are on a graph the stronger the relationship
What are the strength levels of the correlation coefficient
weak: 0.1, moderate: 0.3, strong: 0.5
what are the limitations of correlation
correlation does not imply causation, correlation does not show which variable causes a change in the other, correlation can be spurious meaning there is a trend but no real relationship between variables
What is the charter of rights and freedoms
Canadian legislation enacted in 1982 that guarantees rights and freedoms to all Canadians. it is the supreme law meaning all other laws must abide by it. section 15 is equality rights and is important to HR
What is human rights legislation
it prohibits discrimination in the workplace in both the public and private sector. it is applicable in the context of employment and the provision of goods and services
What is discrimination
the unequal or unfair treatment of someone based on personal characteristics(prohibited grounds)
How does jurisdiction work regarding human rights legislation
Canadian human rights acts applies to the federal government, First Nations government, and any federally regulated organizations.
provincial and territorial law applies everywhere else
What is Ontarios human rights legislation
the Ontario human rights code
What are some prohibited grounds under the Ontario human rights code
age, race, sexuality, gender identity, gender expression, family status, marital status, disability, creed…
What are the types of discrimination
Direct or intentional discrimination is deliberately refusing to hire, train, or promote someone due to a protected characteristic. Indirect or unintentional discrimination is when a seemingly neutral policy has unintended negative effects on a protected group
What are bonafide occupational requirements
attributes that would usually be discriminatory to make decisions on but are necessary due to safety and cleared with the courts
What is the meiorin test
this tests whether something is a BFOR. to pass an attribute must have rational connection, good faith, reasonable necessity, and reasonable accommodation
What are the five key competencies for HR professionals
Business acumen, an understanding of employment law, talent management, Broad HR knowledge, employee and labour relations knowledge
What are ethics
ethics are the standards someone uses to decide what their conduct should be
What are the 6 external influences on HRM
economic conditions, labour market issues, technology, government, globalization, environmental concerns
What are the 3 internal influences on HRM
Organizational culture, organizational climate, management practices
