Unit 17 - Motivation In Theory And In Practice Flashcards
Def: bonus
Payment in addition to wage for reaching targets or recognition
Def: commission
Percentage payments on a sale made to a sales person
Def: consultation
Listening to the views of employees before making key decisions that affect them
Def: delegation
The passing of authority further down the managerial hierarchy
Def: empowerment
Giving official authority to make decisions
Def: Hawthorne effect
Idea that workers are motivated by recognition given to them as support
Def: (herzberg) hygiene factors
Things at work that lead to dissatisfaction
Def: (herzberg) motivators
Things at work that lead to satisfaction
Def: Job enlargement
Giving an employee more work to do of a similar nature - horizontally extending their work role
Def: Job enrichment
Giving an employee greater responsibility and recognition - vertically extending their work role
Def: Job rotation
The periodic changing of jobs or tasks
Def: Maslow’s hierarchy of needs
The order of peoples needs starting with basic human rights
Def: motivated
The desire to take action to achieve a goal
Def: payment by result
Payment method that rewards workers for the quantity and quality of work produced
Def: performance related pay (PRP)
Payment system e designed for Non manual workers where pay increases when perform and¡ce requirements are reached
