Unit 17 - Motivation In Theory And In Practice Flashcards
Def: bonus
Payment in addition to wage for reaching targets or recognition
Def: commission
Percentage payments on a sale made to a sales person
Def: consultation
Listening to the views of employees before making key decisions that affect them
Def: delegation
The passing of authority further down the managerial hierarchy
Def: empowerment
Giving official authority to make decisions
Def: Hawthorne effect
Idea that workers are motivated by recognition given to them as support
Def: (herzberg) hygiene factors
Things at work that lead to dissatisfaction
Def: (herzberg) motivators
Things at work that lead to satisfaction
Def: Job enlargement
Giving an employee more work to do of a similar nature - horizontally extending their work role
Def: Job enrichment
Giving an employee greater responsibility and recognition - vertically extending their work role
Def: Job rotation
The periodic changing of jobs or tasks
Def: Maslow’s hierarchy of needs
The order of peoples needs starting with basic human rights
Def: motivated
The desire to take action to achieve a goal
Def: payment by result
Payment method that rewards workers for the quantity and quality of work produced
Def: performance related pay (PRP)
Payment system e designed for Non manual workers where pay increases when perform and¡ce requirements are reached
Def: Price rate
A payment system where employees are payed an agreed rate for every item produced
Def: profit sharing
Workers are given a share of the profits, usually as part of their pay
Def: Scientific management
Theory suggesting there is a best way to preform work tasks
Def: self actualising
A level in maslows hierarchy where people realise their full potential
Taylors theory also known as
Scientific management
What is Taylor’s theory
Pick skilled workers for each process in the business to perfect one each
Set procedure
Supervise
Money is the motivator
Hawthorne’s theory
Human relations
He did a study
Scientific management
ELTON MAYO THEN CREATED HUMAN RELATIONS SCHOOL
Maslows hierarchy
SELF ACTUALISATION
ESTEEM NEEDS
LOVE AND BELONGING
SAFETY NEEDS
PHYSIOLOGICAL NEEDS
It needs to complete the one bellow to be able to go up a level
Herzebergs two factor theory
Motivators:
Needed to give job satisfaction
Hygiene:
These are factors that can lead to job dissatisfaction
(Improved hygiene factors= less dissatisfaction
Financial ways to motivate
Piecework
Commission
Bonus
Profit sharing
Performance related pay
Non-financial ways to motivate
Delegation
Consultation
Empowerment
Teamwork
Flexible working
Job enrichment
