Unit 14 - Approaches To Staffing Flashcards

1
Q

Def: collective bargaining

A

In a union
A method of determining conditions of work and terms of employment through negotiation between employees and employers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Def: flexible workforce

A

Work force that can respond to changes in market demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Def: home workers

A

People who undertake their regular work from home

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Def: industrial action

A

Disruptive measures taken by workers to apply pressure on employers when disagreement cannot be resolved

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Def: outsourcing

A

Getting other people or businesses to undertake work that was originally done in-house

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Def: multi-skilling

A

The process of increasing the skills of employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Def: Trade unions

A

Organizations of workers that exist to promote the interest of their members

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Def: zero-hour contracts

A

A contract that does not guarantee any particular number of hours
Eg uber

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

small businesses employ…

A

1 to 49 people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Medium sized businesses employ…

A

50 to 249

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Large businesses employ…

A

250 or more

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What happens when staff is seen as an ASSET

What will employers provide (7)

A

Employees are valued do things to increase productivity like:

Acceptable remunerations
Reasonable holidays and sick leave and pension
Safe and comfortable work environment
Training so staff developed skills
Recognition and professional relationships
Clear effective leadership
Chances of promotion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What happens when staff is seem as a COST

What will they do about it:

A

They will try to minimize costs by:

Paying only minimum wage
Zero hour contracts
No training investment
Using financial instintivo to increase productivity
Providing minimum legal holidays and sick leave and pension
Penalties for late etc
Using cheap recruitment methods

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Staff as an asset reduces…

A

Staff turnover which is a cost if high

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Flexible workforce includes:

A

Multiskilling
Part time and temporary staff
Flexible hours and working from home
Outsourcing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Advantages of FLEXIBLE WORKFORCE

A

Allows to expand and contract quickly
Temporary workers are cheaper
Employers are responsable from training permanente
Operate more efficiently

17
Q

Disadvantages of FLEXIBLE WORKFORCE

A

May have less loyalty
Outsourced work done poorly
Problems with communication

18
Q

Dismissal

A

Dismissed for a number of reasons may include misconduct

19
Q

Redundancy

A

When there is insufficient work for employees to do so workers laid off

20
Q

Conflict between employer and employees caused by

A

Pay rate
Introduction of new tech
Flexible working
Work conditions