Unit 13- Project Quality Management

Question 1

Quality Management Planning

Answer 1

Defined scope for the project/ phase/ time period

Define criteria validate outputs are fit for purpose

Build checks in the schedule

Question 2

Quality planning

Answer 2

Part of PMP

Acceptance criteria
Standards
Control process
Responsibilities

Question 3

Quality assurance

Answer 3

Provides confidence that project programme or portfolio is being managed well

Validates standards and procedures

Ensures staff have the correct knowledge

Independence

Question 4

Quality control

Answer 4

Inspection, checking, reviewing, testing

Verifying deliverables meet specifications

Question 5

Continual improvement

Answer 5

How information found from assurance and control is being used to improve

Lessons learnt

Feedback from users

Question 6

Benefits of quality management

Answer 6

Right first time

Lower costs

Improves confidence and motivation

Builds good reputation

Reduces risks