Unit 1.1, 1.2, 1.3 Flashcards
What is the aim of a business? How do they achieve that common aim? (What is a business?)
An organization that aims to meet consumer demands via:
- extracting raw materials
- creating a product
- providing a service
What could be a considered a business?
Any organization that uses their resources in order to generate output for people’s demands
- What resources?: Enterprise, physical, human, financial..
- NGOs, churches/religious orgs, etc. can be considered businesses
- because they invest resources in order to create their services/goods
How do businesses add value to resource inputs?
By creating outputs (products/services)
- Because that is how they gain profits (for the resources that they put in)
Outline the 4 types of resource inputs.
Human, Financial, Enterprise, Physical ( -> similar to capital + land)
- Similar to the FoPs aka the diff kind of resources in econ (with the exception of finance, otherwise they’re similar-ish)
- Side note: I wonder why they’re classified a little differently? Like why do physical resource input include both the FoP of Land AND Capital? Why are they separated into two FoPs? (this side not is tbd until I get the answer)
Explain the human resource input
It is the quality AND quantity of people required in the business
- ALL businesses, even heavily automated ones, require at least one person
Explain the physical resource input.
It is the right quality and quantity of materials/machinery/land space required
- Similar to the FoP of “capital”.
- All businesses (such as internet services) need phys resource input (such as office, computers, etc.)
Outline the financial resource input.
It is the right quantity of finance (e.g. cash) required
- ALL businesses need this (as the other resource inputs are not free)
Explain the enterprise resource input.
The least tangible input but important and always present.
Also called “entrepreneurship”
- includes:
- business ideas
- turning those ideas into a reality
Outline the two types of production processes.
*8Labour-intensive and capital-intensive**
Explain the labour-intensive production process,
Labour refers to human contributions.
- Labour-intensive = uses a large portion of labour relative to other inputs
- especially land + machinery (physical resource inputs, kind of like opposites)
Explain the capital-intensive production process.
Capital (like in Econ) refers to the physical resource inputs in business
- Capital- intensive = uses a large prop. of land + machinery relative to other resources
- Especially labour (human resource inputs).
Outline the two different types of product outputs
Goods and services
Explain what are goods?
Product outputs that are tangible/physical
Explain what are services?
Product outputs that are non-tangible
- are actions rather than an item
Outline the 4 business functions.
Human Resources (HR), Marketing. Finance and accounts, Operations management/production
- Notice that most of these (except marketing?) relate to the 4 resource inputs.
What is the difference of how small businesses and large businesses deal with the business functions?
Owners of smaller businesses deal with the functions themselves
Owners of bigger businesses can hire specialized managers
Explain what HR (Human Resources) does
Ensures that employees are rewarded becomingly.
- In order to make them suitable for reward, they must be fit for the job
- SO, HR: trains employees, recruits them, dismisses them, determine appropriate compensation
Explain the role of finance and accounts.
Ensuring appropriate funds are available to make the product or service
Explain the role of marketing.
Goal: To ensure that the business’ products/services is desired by a sufficient amt of people/businesses for profitable operations
- How do they accomplish this goal?: Marketing promotes, prices, packages and distributes the product
- Why?: These will make the products/services desirable (e.g. good ads, relatively accessible prices, good-looking and functional packaging, distribution to a large audience)
Explain the role of operations management or production.
Goal: To ensure appropriate processes are used in the producing of the product/service
- How?: determine the quantity and flow of stock, determine methods of production
- Why?: Similar to the second question of the main Econ problem, they ensure the efficiency of the production
Examine interdependence of the business departments/functions
(use collanote for the map)
- Marketing determines demands > If there’s a change, Op. management deals with the production > Finance and accounds finds funds for redesign > If redesign requires more/less people and/or people with different expertise, then HR deals w/ the training, hiring, compensating, dismissing of employees.
Explain how priorities change when a small business becomes big.
At first, small businesses w/ their departments prioritize survival
When a business becomes big, they may prioritize other things other than survival.”
- Like what?: Diversifying their business ventures (e.g. expanding to a new market) and controlling/growing a market
- Why?: These are opportunities for the business to grow larger. Because larger businesses have enough resources, they can chase those opportunities.
Explain how the strength of a business is determined.
It is determined by the successful alignment of the four functions
- For example: (to be explained by sir, BECAUSE what does it mean by “alignment”?)