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POS Intermediate > Unit 1 - Controller Hardware > Flashcards

Unit 1 - Controller Hardware Flashcards

1
Q

What operating system is used on ACE controllers?

A

IBM TCx Sky V1R2

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2
Q

What models of controllers does Kroger have?

A

C86/C77

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3
Q

How can you assist a tech identify which drive is C: and which is D:?

A

If a drive is pulled and the controller still boots normally, you’ve pulled the D: drive. This should not be done while the controller is on the network.

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4
Q

What is RAM?

A

Random Access Memory - Temporary memory storage of data you are currently processing

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5
Q

What is an SSD?

A

Solid-State Drive

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6
Q

What is a heat sink for?

A

Used to cool central processing units (CPU) or graphics processors.

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7
Q

What is NVRAM?

A

Non-volatile random-access memory - It is RAM that retains its information when power is turned off (non-volatile)

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8
Q

What is a motherboard also known as?

A

System board

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9
Q

How can you tell if a controller has an internal battery backup?

A

The number of power buttons on the chassis

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10
Q

What type of processor is found in the controllers?

A

Pentium

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11
Q

Can you swap a register for a controller?

A

No. Registers generally use Celeron processors and should not be used in controllers.

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12
Q

How can you determine what has “clean” power?

A

Orange outlets

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13
Q

What Divisions have APC Symmetras?

A

Fred Meyer and a few Smiths and larger Fry’s stores.

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14
Q

What is the difference between a “clean” role swap and a “dirty” role swap?

A

A dirty role swap is performed with the acting master and file server powered off and unplugged.

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15
Q

How long will a UPS keep a store’s systems running?
A: 6 hours
B: 30-45 seconds
C: A day
D: 30 minutes

A

B

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16
Q

What is the difference between the MC and the CC?

A

MC is the acting master/file server and the CC is the alternate master/file server.

17
Q

Where is the FC located?

A

Generally in the Fuel center, but some sites may have it in the main store.

18
Q

When should you never attempt a role swap?

A

If there are network issues present.

19
Q

What network topology has each network host connected to a central hub with point-to-point connection?

A

Star

20
Q

What network hardware forwards data packets between computer networks?

A

Router

21
Q

What is the AA and the BA?

A

OSR AA is the store’s main router and converts the T-1 phone circuit and functions as a firewall. The OSR BA is the backup with a 4G backup internet connection.

22
Q

What is the limit of copper cabling?

A

100 Meters

23
Q

The SDI is an example of a ____ for Quevision.

A

Hub

24
Q

What VLAN is POS and Fuel in?

A

2400

25
Q

Which segment in TUNA would you find the POS controllers?

A

POS and Fuel

26
Q

What is DHCP?

A

Dynamic Host Configuration Protocol - is used for configuring IP addresses, telling devices where to download configuration files and find configuration servers.

27
Q

What would you check if a register will not load past PXE or U003?

A

The network

28
Q

What is ACECSMLL? What page is it located on?

A

Checkout support, found on page 1. This application collects all the data from the registers, shows the processing of data and keeps the controller up to date.

29
Q

What is the background app for the store close?

A

ACEACSCL

30
Q

Which background app would you check if the store was getting “floor limit 2 exceeded”?

A

ACEAPSSR

31
Q

What application is BINTRFCE used for?

A

Veribalance

32
Q

What application updates loyalty programs?

A

KROLYMNL

33
Q

What are some applications that would be affected if DIFSRVC was not running?

A

Returns Management, Quevision, Baymax, and MethCheck.

34
Q

What is POSHUB needed for?

A

This process is needed to run orders through for Pickup.

35
Q

Which controllers should have FuelServices running?

A

The FC and CC

POS Intermediate (7 decks)

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