Unit 1 AOS 3 KK1

Question 1

External enviro

Answer 1

Factors that the business has little control over

Question 2

Operating environment

Answer 2

specific stakeholders that the business interacts with while conducting the business

Question 3

Macro enviro

Answer 3

the broader conditions and trends in the economy and society within which the business operates

Question 4

Operating enviro stakeholders

Answer 4

suppliers, customers, competitors, special interest groups

Question 5

Customers

Answer 5

the people purchasing goods/services, they expect high quality goods/ services for a reasonable price

Question 6

Competitors

Answer 6

the rivals who sell competing goods/services

Question 7

Suppliers

Answer 7

the businesses or people that provide resources and materials a business needs in its operation

Question 8

Special interest groups

Answer 8

the groups of people who are likely to directly influence or persuade a business to adopt policies or procedures

Question 9

Macro enviro

Answer 9

Political, economic, societal, technological, legal, environmental, and global