Unit 1 AOS 2 KK11

Question 1

CSR

Answer 1

when a business goes above and beyond legal expectations required by regulators to express concern for how its practices impact o the environment, societies’ health and welfare, and demonstrates and ethical concern for its workforce.

Question 2

Benefits

Answer 2

Customers are more conscious of the effects the business has on a wider community
A business that acts socially responsible is more likely to attract customers, if this happens a lot of customers will start to boycott the business
Businesses now see the benefits that CSR have on staff morale which will lead greater employee retention