unit 1

Question 1

TYPES OF WORKFORCE DIVERSITY

Answer 1

age, culture, gender, ethnic, mental ability, physical

Question 2

Workforce

Answer 2

e heterogeneous composition of employees of an organization in
terms of age, gender, language, ethnic origin, education, marital status, etc. Managing such
diversity is really a challenge to HRM professionals

Question 3

VOLUNTARY RETIREMENT SCHEME

Answer 3

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Question 4

REASONS FOR OFFERING VRS BY EMPLOYERS

Answer 4

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Question 5

ROLE OF HR IN DOWNSIZING

Answer 5

Proper Communication with Employees
• Convincing Employees’ Unions and Winning their Support
• Providing Outplacement Services
• Working out Alternatives to Termination
• Offering Incentives for Early Retirement
• Retaining all Employees with Reduced Work Hours

Question 6

REASONS FOR DOWNSIZING

Answer 6

-overstaffing
recession
tech advancements

Question 7

DOWNSIZING

Answer 7

Downsizing refers to the process of reducing the size of workforce by terminating the
employment of employees. It is also referred as layoff.

Question 8

STEPS IN POLICY FORMULATION

Answer 8

Identify the Areas
Collecting Data
Evaluating Alternatives
Communicating the Policy
Evaluation of the Policy

Question 9

HR POLICIES

Answer 9

HR policies are also defined as that body of principles and rules of conduct which govern the
organization in its relationship with employees

Question 10

QUALITIES OF GOOD HR MANAGER

Answer 10

Good Communication

2. Educational Qualification
3. Discriminating Skill
4. Leadership Qualities
5. Fair and honest in his dealings
6. Ability to take a decision independently
7. Professional altitude
8. Ability to solve complex HR problems
9. Experience (of his/her specific field)
10. Personality
11. Risk taking
12. Creative and innovative

Question 11

ROLE OF HRM / HUMAN RESOURCE ACTIVITIES

Answer 11

Human resource or manpower planning.
2. Recruitment, selection and placement of personnel.
3. Training and development of employees.
4. Appraisal of performance of employees.
5. Taking corrective steps such as transfer from one job to another.
6. Remuneration of employees.
7. Social security and welfare of employees.
8. Setting general and specific management policy for organizational relationship
motivation for workers by providing incentives
Potential Appraisal Feedback Counseling
Role Analysis for job occupants.
16. Job Rotation.

Question 12

SCOPE OF THE HRM

Answer 12

human resource planning
job design
recruitment and selection
orientation and induction
training and development
performance appraisal
motivation, welfare and saety
industrial realtions

Question 13

FUNCTIONS OF HRM

Answer 13

managerial and operative

Question 14

Managerial Functions

Answer 14

POSDCC

Question 15

Operative Functions

Answer 15

PDCMI

Question 16

FEATURES/ CHARACTERISTICS OF HRM

Answer 16

INHERENT
CONTINUOUS
BASED ON HUMAN RELATIONS
PEOPLE CENTERED
FUNCTIONAL

Question 17

Human Resource Management

Answer 17

Human Resource Management is responsible for maintaining good human relations in
the organization. It is also concerned with development of individuals and achieving
integration of goals of the organization and those of the individuals.