Understanding Users

Question 1

DATA GATHERING

Answer 1

Used to establish requirements before design, and in evaluation of a
finished prototype

Question 2

TYPES OF DATA GATHERING

Answer 2

• Diary study
• Observation
• Interviews
• Questionnaires

Question 3

QUALITATIVE AND QUANTITATIVE DATA

Answer 3

Qualitative: data that is not expressed in numerical terms

Quantitative: data that is in the form of numbers or can be easily translated
into numbers

Question 4

THEMATIC ANALYSIS

Answer 4

• For analysing qualitative data
• Usually applied to a set of texts, such as an interview or transcripts
• Involves searching across a data set to identify, analyse, and report
  repeated patterns

Question 5

THEME

Answer 5

Theme: is a description of a belief, practice, need, or another phenomenon that is discovered from the data. It emerges when related findings appear multiple times across participants or data sources

Question 6

A Code

Answer 6

A Code: is a word or phrase that acts as a label for a segment of text.

Question 7

Coding

Answer 7

Coding: refers to the process of labelling segments of text with the appropriate codes

Question 8

NAVIGATION

Answer 8

Linkage Topologies:
* Linear / sequence
* Hierarchical
* Webbed

Question 9

Linear / sequence

Answer 9

Only allow the user to navigate through the interface in one way

Question 10

Hierarchical

Answer 10

Similar to a family tree in that every screen has a parent screen

Question 11

Webbed

Answer 11

Allows more fluid navigation between screens

Question 12

Computer accessibility

Answer 12

the accessibility of a system to all people, regardless of disability, background, age, abilities, personality or culture