U3 plicies and procedure Flashcards
1
Q
define policies
A
statements of how organisation intends to run its services
incorporate legislation
2
Q
examples of policies
A
- fire safety
- asbestos
- electrical safety
- safeguarding
- reporting of accidents
- lone working
3
Q
define procedures
A
followed by employees and service users to put policies into action
4
Q
examples of procedures
A
wash hands
wear protective clothing
