U2 definitions Flashcards
abuse
harmful ways of behaving. treat someone with cruelty or violence , regularly or repeatedly
advocacy
getting support from another person to help express your views and wishes and help make your voice heard
ageism
discriminating someone because of their age
anti discriminatory practice
ways of working to ensure equality , diversity and rights are acknowledged
bullying
type of harassment and includes spreading rumours, insulting,singling out or treating unfairly
consultation
ensuring the wishes of patient are met through discussion
direct discrimination
intentionally putting someone at a disadvantage or treating them unfairly based on their differences
discrimination
treating people unfairly , putting at disadvantage based on their differences
diversity
recognising and valuing that everyone is unique. accepting and respecting individual differences
empowerment
giving someone the power /control to do something and take control of their own life
equality
ensuring people are treated fairly and equally
not discriminated against
good practice
when all principles of values of care are followed , when high quality personalised care is provided.
all individual needs are met
harassment
persistent unwanted attention
indirect discrimination
when there is a rule /policy in place that applies to everyone but puts some people at a disadvantage
labeling
identifying people negatively as part of a particular group
making assumptions that they are all the same
mentoring
where more experienced member of staff passes on their skills onto more junior staff member
monitoring
checking that staff are providing good care , through observations,collecting feedback from s.u and regular meetings
need to know
restricting sensitive data
policy of only telling people what is deemed necessary in order to carry out tasks efficiently
patronising
treating someone with an apparent kindness which betrays a feeling of superiority
positive action
practice or policy favouring individuals belonging to groups which suffer discrimination
prejudice
when someone has negative attitude towards an individual or group of people
redress
a way of obtaining justice, the process of setting right a situation that was wrong - rectifying a situation
leads to some sort of compensation (rights reformed)
stereotyping
making judgments about individuals or groups based on prejudice
victimisation
someone treats you badly because you have complained about discrimination
whistle blowing
raising concerns with a more senior member of staff , such as a supervisor
