U2 definitions Flashcards

1
Q

abuse

A

harmful ways of behaving. treat someone with cruelty or violence , regularly or repeatedly

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2
Q

advocacy

A

getting support from another person to help express your views and wishes and help make your voice heard

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3
Q

ageism

A

discriminating someone because of their age

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4
Q

anti discriminatory practice

A

ways of working to ensure equality , diversity and rights are acknowledged

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5
Q

bullying

A

type of harassment and includes spreading rumours, insulting,singling out or treating unfairly

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6
Q

consultation

A

ensuring the wishes of patient are met through discussion

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7
Q

direct discrimination

A

intentionally putting someone at a disadvantage or treating them unfairly based on their differences

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8
Q

discrimination

A

treating people unfairly , putting at disadvantage based on their differences

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9
Q

diversity

A

recognising and valuing that everyone is unique. accepting and respecting individual differences

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10
Q

empowerment

A

giving someone the power /control to do something and take control of their own life

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11
Q

equality

A

ensuring people are treated fairly and equally

not discriminated against

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12
Q

good practice

A

when all principles of values of care are followed , when high quality personalised care is provided.
all individual needs are met

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13
Q

harassment

A

persistent unwanted attention

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14
Q

indirect discrimination

A

when there is a rule /policy in place that applies to everyone but puts some people at a disadvantage

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15
Q

labeling

A

identifying people negatively as part of a particular group

making assumptions that they are all the same

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16
Q

mentoring

A

where more experienced member of staff passes on their skills onto more junior staff member

17
Q

monitoring

A

checking that staff are providing good care , through observations,collecting feedback from s.u and regular meetings

18
Q

need to know

A

restricting sensitive data

policy of only telling people what is deemed necessary in order to carry out tasks efficiently

19
Q

patronising

A

treating someone with an apparent kindness which betrays a feeling of superiority

20
Q

positive action

A

practice or policy favouring individuals belonging to groups which suffer discrimination

21
Q

prejudice

A

when someone has negative attitude towards an individual or group of people

22
Q

redress

A

a way of obtaining justice, the process of setting right a situation that was wrong - rectifying a situation
leads to some sort of compensation (rights reformed)

23
Q

stereotyping

A

making judgments about individuals or groups based on prejudice

24
Q

victimisation

A

someone treats you badly because you have complained about discrimination

25
Q

whistle blowing

A

raising concerns with a more senior member of staff , such as a supervisor