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Business > U3 Ch.9 ICT > Flashcards

U3 Ch.9 ICT Flashcards

1
Q

ICT

A

Information and communications technology. Use of computers and other electronic technology to STAM (Store Transfer Access Manipulate) info

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2
Q

forms of ICT used in business

A
  1. Internet
  2. Email
  3. EDI
  4. Cloud Computing
  5. Video Conferencing
  6. Social Media
  7. Computer Software Applications
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3
Q

Advantages of Internet

A
  1. Fast
  2. Less costs selling online
  3. Better decisions
  4. Advertising
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4
Q

Disadvantages of Internet

A
  1. Hacking
  2. False Information
  3. Installation, maintenance and equipment cost
  4. Negative online reviews
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5
Q

Advantages of Email

A
  1. Fast
  2. Low cost
  3. Accessible anytime
  4. Record
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6
Q

Disadvantages of Email

A
  1. Viruses
  2. Sending to wrong address
  3. Phishing
  4. Spam
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7
Q

Phishing

A

when a fake email claiming to be from a legitimate company is sent to scam someone for confidential information. e.g. bank account number or passwords

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8
Q

EDI

A

Electronic Data Interchange. Computer-to-computer exchange of documents where a business communications information electronically that is traditionally communicated on paper. Can be automated with no need for human intervention. Useful for automatically re-ordering stock.

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9
Q

Advantages of EDI

A
  1. Savings (on time, labour and office expenses . Needs little to no intervention from employees)
  2. Less errors
  3. Fast
  4. Automates Stock Control
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10
Q

Disadvantages of EDI

A
  1. Set up costs
  2. Only suitable for businesses that buy/sell in large amounts
  3. Not compatible with businesses not using EDI
  4. IR harmed (staff fear/lose jobs)
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11
Q

Cloud Advantages

A
  1. Cheap
  2. Global Access
  3. Updates carried out by server no need for maintenance
  4. Data backed-up
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12
Q

Cloud disadvantages

A
  1. Outages may occur
  2. Hacking
  3. Service fees
  4. Difficult to change service providers
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13
Q

Computer Software Applications

A

Word Processing (Word)
Spreadsheet (Excel)
Database (MS Access)
Presentation (Powerpoint)
DTP IMS Publisher)

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14
Q

DTP

A

Desktop Publishing. combine elements of word processing with graphics packages to produce leaflets and newsletters.

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15
Q

Benefits of ICT

A
  1. Fast Communication
  2. Better Teamwork
  3. Cost savings
  4. Makes tasks easier
  5. Higher Quality
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16
Q

Challenges of ICT

A
  1. Security issues
  2. System breakdown
  3. Installation costs
  4. IR problems
  5. Less personal touch for customers
17
Q

GDPR

A

Genera; Data Protection Regulation 2018. EU wide regulation that strengthens individuals data rights and obliges organisations to data protection standards.

18
Q

Data subject

A

Individual who data is about

19
Q

Personal Data

A

Information that relates to data subject

20
Q

Data controller

A

Person in a business who decides what data is collected and how it is processed

21
Q

Data processor

A

Who processes data on behalf of the data controller

22
Q

DPC

A

Data Protection Commission. The supervisory authority responsible for monitoring the application of GDPR

23
Q

Rights of data subjects

A
  1. Right of access (details on why and how data is processed)
  2. Copy of data (must be provided in electronic format within one month of the written request)
  3. Correction of data (that’s incorrect)
  4. Erasure of data (if organisation has no legitimate reason to keep it)
  5. Complain to DPC (if believes breach)
24
Q

Responsibilites of Data Controllers

A
  1. Data Collection (only what is needed for their purposes)
  2. Provide copies (free of charge within one month)
  3. Keep data secure (use encryption, back-up data, review security)
  4. Report data breaches (to DPC within 72 hours)
  5. Appoint DPO (in organisations that hold large volumes of personal data)
25
Q

DPO

A

Data Protection Officer

26
Q

Functions of the DPC

A
  1. Monitor+Enforce GPDR
  2. Promote GDPR (through website, guidelines and infographics)
  3. Prohibits data transfer (stop transfer outside Ireland in certain circumstances)
  4. Impose fines (up to €20 million or 4% of annual turnover for very serious breaches of GDPR)
  5. Data audits (investigates processes used by data processors and controllers. Can enter firm’s premises and inspect info)

Business (8 decks)

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