Types of eCommerce Business Models Flashcards

1
Q
A
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2
Q

What is a business model?

A

A business model is a set of planned activities designed to result in a profit in a marketplace.

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3
Q

What is an eCommerce business model?

A

An eCommerce business model is an online business that aims to use and leverage the qualities of the internet and mobile platforms through a set of planned activities designed to result in a profit in a marketplace.

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4
Q

List the 8 key components of a business model.

A
  • Value Proposition
  • Revenue Model
  • Market Opportunity
  • Competitive Environment
  • Competitive Advantage
  • Market Strategy
  • Organizational Development
  • Management Team
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5
Q

What defines a value proposition?

A

A value proposition defines how a company’s product or service fulfills the consumer needs.

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6
Q

What are some examples of successful eCommerce value propositions?

A
  • Personalisation & customisation of products & user experiences
  • Reduction of product search costs
  • Reduction of price discovery costs
  • Facilitation of transactions by managing product delivery
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7
Q

How did Amazon’s value proposition change consumer behavior?

A

Amazon made it possible to virtual shop for books from anywhere and anytime, offering unparalleled selection and convenience.

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8
Q

What is a revenue model?

A

A company’s revenue model describes how it will earn revenue and produce profits.

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9
Q

Name the 5 major eCommerce revenue models.

A
  • Advertising Revenue Model
  • Subscription Revenue Model
  • Transaction Fee Revenue Model
  • Affiliate Revenue Model
  • Sales Revenue Model
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10
Q

What is the Advertising Revenue Model?

A

In this model, a company provides a place for advertisements and receives fees from advertisers.

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11
Q

What is the Subscription Revenue Model?

A

A company charges a subscription fee for access to some or all of its offerings such as content or services.

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12
Q

What is a freemium strategy?

A

A freemium strategy gives away a basic level of product or service for free but charges for higher tiers.

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13
Q

Describe the Transaction Fee Revenue Model.

A

In this model, a company receives a fee for enabling or executing an online transaction.

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14
Q

What is the Affiliate Revenue Model?

A

An affiliate refers consumers to an advertiser via an affiliate link and receives a referral fee from any resulting sales.

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15
Q

True or False: An affiliate revenue model can only operate through a website.

A

False

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16
Q

What is the Sales Revenue Model?

A

In the sales revenue model, a company derives revenue by selling goods, information, or services.

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17
Q

What is an affiliate in the context of business?

A

An affiliate is trusted as an authority by a large portion of the target audience.

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18
Q

What does the sales revenue model entail?

A

A company derives revenue by selling goods, information, or services.

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19
Q

How do differentiated goods and services impact revenue generation?

A

Companies providing differentiated goods/services tend to generate higher revenue than competitors.

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20
Q

What is a market opportunity?

A

The company’s intended marketspace and the overall potential financial opportunities of that marketspace.

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21
Q

What is the overall size of the education training market?

A

$56 billion.

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22
Q

What are the two segments of the education training market?

A
  • Instructor-led ($39.2 billion) * Software-based ($16.8 billion)
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23
Q

What market segment does Apex Learners belong to?

A

Software-based market segment.

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24
Q

What is Apex Learners’ realistic market opportunity?

A

$4.8 billion dollars in the SME market.

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25
Q

What factors influence a company’s competitive environment?

A
  • Number of active competitors * Size of competitors’ operations * Market share of competitors * Profitability of competitors * Pricing of competitors’ products
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26
Q

What is competitive advantage?

A

Achieved when a company produces a superior product or brings it to market at a lower price or faster speed.

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27
Q

What defines a first-mover competitive advantage?

A

Achieved by being the first to bring products/services to market, leading to a loyal following.

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28
Q

What is market strategy?

A

The plan detailing how companies intend to enter a new market and attract new customers.

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29
Q

Give an example of a market strategy used by Grab.

A

Promotions to drive trial by enticing new users to download the app.

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30
Q

What is organisational development in a business model?

A

Describes how the company organizes the work that needs to be accomplished.

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31
Q

What happens to work assignment as a company grows?

A

Work becomes more specialized, with multiple tasks assigned to different individuals.

32
Q

What is the role of the management team in a business model?

A

Responsible for making the business model work and providing credibility to investors.

33
Q

What are the 8 key components of a business model?

A
  • Value Proposition * Revenue Model * Market Opportunity * Competitive Environment * Competitive Advantage * Market Strategy * Organizational Development * Management Team
34
Q

What defines a business model?

A

A set of planned activities designed to result in a profit in a marketplace.

35
Q

What are the 4 common B2C eCommerce business models?

A
  • Direct Sellers * Online Intermediaries * Community-based * Fee-based
36
Q

What is the characteristic of direct sellers in eCommerce?

A

They sell products or services directly to consumers without an intermediary.

37
Q

Provide an example of a company that uses the direct seller model.

38
Q

What criteria must a direct seller eCommerce business fulfill?

A
  • Sell their products directly without an intermediary * An online business selling to an end consumer
39
Q

What is B2C eCommerce?

A

Business to Consumer eCommerce, where businesses sell directly to end consumers.

40
Q

What is the Sales model in B2C eCommerce?

A

A common revenue model where goods and services are sold directly to consumers.

41
Q

What are Online Intermediaries?

A

Platforms that facilitate the exchange of goods or services between buyers and sellers without owning the products.

42
Q

What revenue model do Online Intermediaries commonly use?

A

Transaction fee model and subscription model.

43
Q

What is an example of an Online Intermediary?

A

Etsy, which provides a platform for creative artists and companies to sell handcrafted and vintage items.

44
Q

What is a Community-Based eCommerce model?

A

A model where consumers with similar interests can transact, share, and communicate online.

45
Q

What are some functions of Community-Based eCommerce?

A
  • Transact (buy and sell goods) * Share interests, photos, and videos * Communicate with like-minded people * Receive interest-related information
46
Q

What is a Fee-Based eCommerce model?

A

A model that charges fees to merchants for listing or to consumers for accessing content.

47
Q

What is an example of a Fee-Based service?

A

Netflix, which charges a fee for consumers to access their content.

48
Q

What is a key characteristic of the revenue model in eCommerce?

A

It is dynamic and can include a combination of various revenue models.

49
Q

What are the four main types of B2C eCommerce business models?

A
  • Direct Sellers * Online Intermediaries * Community-Based * Fee-Based
50
Q

What is Product or Service Differentiation?

A

Making products or services unique to distinguish them from competitors.

51
Q

What is Cost Competition in eCommerce?

A

Offering products and services at lower costs than competitors.

52
Q

What does the Scope strategy entail?

A

Competing in all markets globally rather than just local or national markets.

53
Q

What is a Focus strategy in eCommerce?

A

Competing within a narrow market segment or product segment.

54
Q

What does Customer or Supplier Intimacy focus on?

A

Developing strong ties with customers to increase switching costs.

55
Q

True or False: The Internet intensifies competition in eCommerce.

56
Q

Fill in the blank: A _______ is a strategy to compete in all markets around the globe.

A

Scope strategy

57
Q

What is an example of a company that uses a Focus strategy?

A

Etsy, which focuses on handcrafted and vintage products.

58
Q

What are some common revenue models used in Community-Based eCommerce?

A
  • Advertising * Subscription * Affiliate Referral Fees
59
Q

What is the importance of understanding B2C eCommerce business models?

A

Key to generating profits in a highly competitive marketplace.

60
Q

What role do the eight key components of a business model play in eCommerce?

A

They leverage the qualities of the Internet and mobile platform.

61
Q

What is key to generate profits in a highly competitive marketplace?

A

Types of B2C eCommerce business models

Understanding the different models helps businesses find their niche and maximize profitability.

62
Q

What is important in the development of an effective eCommerce business?

A

Application of appropriate business concepts and strategies

Strategies must align with market demands and business goals.

63
Q

Name a component of the eCommerce business model.

A

Value Proposition

It defines the unique value a business offers to its customers.

64
Q

What does the revenue model in an eCommerce business describe?

A

How a business generates income

This could include sales, subscriptions, or advertisement revenue.

65
Q

What defines the market opportunity in an eCommerce context?

A

Potential for growth and sales in a specific market

Identifying gaps in the market can lead to new business opportunities.

66
Q

What is meant by competitive environment in eCommerce?

A

The landscape of competing businesses and market dynamics

Understanding competitors helps in strategic positioning.

67
Q

What gives a business a competitive advantage?

A

Unique attributes that allow it to outperform competitors

This could be superior technology, customer service, or pricing strategies.

68
Q

What is market strategy in the context of eCommerce?

A

A plan to reach and engage target customers effectively

It includes marketing, sales, and customer service initiatives.

69
Q

What is the role of organizational development in eCommerce?

A

Improving company structure and processes for efficiency

This may involve training, culture development, and performance management.

70
Q

What is the importance of the management team in an eCommerce business?

A

Guiding the business strategy and operations

A strong management team can drive innovation and growth.

71
Q

What are the types of B2C eCommerce business models?

A
  • Direct Sellers
  • Online intermediaries
  • Community-based
  • Fee-based

Each model has distinct characteristics and operational requirements.

72
Q

What does differentiation refer to in business concepts?

A

Making a product or service stand out from competitors

This can involve unique features, branding, or customer experience.

73
Q

What is cost competition?

A

Competing primarily on price

This strategy focuses on minimizing costs to offer lower prices.

74
Q

Fill in the blank: _______ refers to focusing on a specific market segment.

A

Focus

This strategy allows businesses to tailor their offerings to meet the needs of a niche market.

75
Q

What does customer intimacy mean in eCommerce?

A

Building strong relationships with customers to understand and meet their needs

This can lead to increased loyalty and repeat business.