TYPES OF COMMUNICATION Written Communication

Question 1

• Electronic mail, or e-mail, is appropriate for short, rapid communications. It is not effective for conveying large amounts of information or complex information.

Answer 1

Electronic Correspondence

Question 2

• is used to communicate specific information, usually within a department, or organization. It is more formal than an e-mail, and can be used to transmit more information– up to a page or two.

Answer 2

Memorandum

Question 3

• Means of formal, professional communication with others outside an organization. Sometimes, ___________ are used within an organization to formally present a secondary document, such as a committee report.

Answer 3

Letters