Type of IS

Question 1

What is a FAIS?

Answer 1

(Functional Area IS) A system that supports specific departments (e.g., HR, Accounting, Finance).

Question 2

What is a TPS?

Answer 2

(Transaction Processing System) A system that records routine transactions (e.g., payroll, POS systems).

Question 3

What does an ERP system do?

Answer 3

(Enterprise Resource Planning) Integrates all departments into one system (e.g., Workday).

Question 4

What is a CRM system used for?

Answer 4

(Customer Relationship Management)Manages customer interactions (e.g., Salesforce, ANNA Money CRM).

Question 5

What is an Expert System?

Answer 5

Mimics expert human decision-making (e.g., for medical or financial advice).

Question 6

What is a Supply Chain IS

Answer 6

Manages the flow of goods, information, and finances across the entire supply chain

Question 7

DSS

Answer 7

(Decision Support Systems): Helps users make decisions based on data analysis, modelling and simulations