Digital Transformation

Question 1

What is Digital Transformation

Answer 1

Integration of digital technology into all areas of a business, leading to fundamental changes in operations and customer value delivery

Question 2

Types of DT

Answer 2

Business Process Transformation
Business Model Transformation
Domain Transformation
Cultural/Organizational Transformation

Question 3

Business Process Transformation

Answer 3

Redesigning core business processes for improved efficiency using technologies like automation, AI, and robotics. Example: Automating employee onboarding or invoice processing.

Question 4

Business Model Transformation

Answer 4

Shifting how a company delivers value, often entering new markets or services using digital tools. Example: Netflix evolving from DVD rentals to a streaming service.

Question 5

Domain Transformation

Answer 5

Leveraging new digital technologies to enter entirely different industries or create new markets. Example: Amazon moving into cloud computing with AWS.

Question 6

Cultural/Organizational Transformation

Answer 6

Shifting mindsets, leadership, and internal practices to support agility, innovation, and continuous learning. Example: Encouraging remote work with collaboration platforms like Slack or Microsoft Teams.

Question 7

Benefits of DT

Answer 7

Improved efficiency, enhanced customer experience, faster decision-making, increased innovation, and stronger competitive positioning.