TUI Prep Flashcards
Which 737 model is the biggest
Both 737-max and 737-800= 189 seating config
What’s the largest aircraft in the fleet
787-900 dreamliner
What are the TUI brands
-Hotels and Resorts
- cruises
- TUI Musement: a leading tours and activities business
- tour operators
- Airlines
TUI signature hotels breakdown
- TUI BLUE: for holiday makers combining relaxation with local culture and authentic experiences
-Robinson: the quality and market leader in the premium segment for club holidays - RIU: 3 PRODUCT LINES: RIU club hotels, RIU plaza (city hotels) and RIU palace (premium segment) appeal to different target groups
- TUI MAGIC LIFE: the all inclusive club brand boasting the broadest all inclusive offering on the german market
- TUI suneo: focus on world dining and fresh, comfortable rooms in convenient locations close to the beach and resorts centre
TUI cruises breakdown
- provided by 17 liners
TUI CRUISES
- 50:50 joint venture based in Hamburg between TUI AG and Royal Carribean Cruises
Hapag-Lloyd Cruises
- leading provider of luxury and expedition cruises in the german speaking markets
Marella Cruises
- several formats in the UK; from family holidays via city breaks to luxury cruising
what is TUI Musement
-global tours and activities business
- combining a highly curated product portfolio, scalable digital platforms and in-destination service by local teams
-to source, develop, distribute and deliver products in
3 categories; EXPERIENCES (excursions, activities and attraction tickets), TRANSFERS (between airports, hotels and ports) and TOURS (multiday itineraries encompassing flights, hotels, experiences and transfers)
how many and what customer groups does TUI musement serve
- TUI CUSTOMERS: provides services in the destination via reps, as well as through the TUI Digital Assistant (TDA) app and TUI Experience Centre (TXC)
- B2B strategic clients: bringing value to partners from different areas of the travel industry through both digital and and physical service delivery; including airlines, cruise lines, ground transportation, OTA’s, tour operators and other leading businesses
- B2C Open Market Customers: providing all travellers around the world with the opportunity to book thousands of tours and activities in over 100 countries
How many and what regions are TUIs Tour Operator business operations grouped into
-3
- NORTHERN REGION: UK and Ireland, Nordics (Sweden, Norway, Finland, Denmark) and Canada
- CENTRAL REGION: Germany, Austria, Switzerland and Poland
- WESTERN REGION: Belgium, Netherlands, France
operators: TUI Deutchland, Airtours, Wolters Reisen, First Choice
how many airlines are in the TUI group (how many aircraft, destinations)
5 airlines:
- TUI Airways
- TUI Fly
- TUI fly belgium
- TUI fly Netherlands
- TUI fly Nordic
- operating around 150 medium and long haul aircraft
*serving more than 180 destinations around the world
Who is the TUI CEO
- Sebastian Ebel
Who is the TUI Managing Director
- Neil Swanson
What do you know about TUI (brief overview: stats, history, goal)
OVERVIEW: World leading tourism group
STATS
broad portfolio consisting of:
- 1200 travel agencies
- 5 airlines
- 150 aircraft with over 67 operating from 16 bases across UK and Ireland
- over 400 hotels
- 17 cruise liners- integrated business model (biggest earner)
*IT COVERS THE WHOLE TOURISM CHAIN UNDER 1 NAME
HISTORY
- TUI AG and TUI travel have market leading tourism, hotel and cruise brands with over 40 years in the industry
- 2007: TUI AG and First Choice merged
- TUI Group is the natural progression where two TUIs become one
GOAL
- business vision: “EXCELLENCE IN LEISURE EXPERIENCES”
- brand purpose: “TUI CREATES THE MOMENTS THAT MAKES LIFE RICHER”
- values: TRUSTED, UNIQUE, INSPIRING
- behaviours: “WE MAKE IT HAPPEN, WE MAKE IT PERSONAL, WE MAKE IT MEANINGFUL”
- customer promise: “LIVE HAPPY”
What is the TUI baggage allowance
- checked in: 15kg on package holidays
- certain types come with bigger allowance of 20kg
- hand luggage: 1 piece per person, upto 10kg). max dimensions 55x40x20cm
What are the different TUI holiday types
- Beach holidays: all inclusive, family, adult only
- TUI tours
- City breaks
- Multi Destination
- Lakes and mountains
-Crystal Ski - Villas collection
- Weddings by TUI
- Lapland
- Accessible Holidays
- Green and Fair Holidays
What makes TUI unique
- covers the entire tourism value chain under one roof
- enabling TUI to provide their 24 million customers with an umatched holiday experience in 180 regions
- key feature of the corporate culture is out global responsibility for economic, environmental and social responsibility
TUI Group overview
- global group headquarter: hamburg Germany
- Cruise ships: 17
- hotels: more than 400
- aircraft: approx 150
- travel agencies: more than 1200
- TUI care foundation: postive effects of tourism in 25 countries
TUI airways UK overview
- worlds largest charter airline
- Luton; founded in 1962
- operate from 16 bases across UK and ireland
- flying to more than 70 destinations worldwide from canary island to caribbean
- TUI UK has a fleet of 67 aircraft, made up of four different models of aircraft
TUI airways fleet breakdown (aircraft, engine, config)
-67 aircraft
32 x 737-800: CFM56-7 engine; 189 pax seats; max range 5460km and top speed Mach0.79
21 x 737 MAX-8: CFM International LEAP-1B; 189 PAX seats
8 x 787-800: General Electric GEnx-1B; 41 premium economy 241 economy
6 x 787-900: General Electric GEnx-1B engine; 63 premium economy, 282 economy
TUIs business vision
- Excellence in leisure experiences
(north star that guides the business)
TUIs brand purpose
- TUI creates the moments that make life richer
(the role we play in the lives of customers, colleagues and the world)
TUI values
- Trusted, Unique and Inspiring
( what we believe in and the culture we establish)
TUI behaviours
- we make it happen
- we make it personal
- we make it meaningful
(the constant principles that make us different)
TUI customer promise
- Live Happy
(outward articulation of being a TUI customer)
TUI sustainability agenda
- by 2030, emissions from TUI airlines to be reduced by 24%
- including achieving net zero emissions across operations by 2050 at latest
what is the TUI Care foundation
- initiated and supported by TUI
- ensures tourism makes a difference in the lives of young people, care for the environment and help local communities thrive around the globe
- currently 25 projects in 20 countries
what are the TUI CARE foundation long term programs
YOUTH AND EDUCATION:
- TUI Academy program provides education and practical training for vulnerable young people and opens up new career opportunities in tourism
NATURAL ENVIRONMENT:
- Nature programs safeguard the beauty of holiday destinations by using resources more efficiently, protecting the marine environment and promoting animal welfare
ECONOMIC DEVELOPMENT:
- supports innovative tourism and entrepreneurs with a clear social and environmental mission
- aims to protect a destinations cultural and gastronomic heritage, strengthen local added employment and drive the sustainable development of the local tourism sector
how many Pilot bases do TUI Airways UK have and where
- 16
-Aberdeen, Belfast, Birmingham (seasonal), Bournemouth, Bristol, Cardiff, Dublin, East Midlands, Exeter, Glasgow, Gatwick, Luton, Stansted, Manchester, Newcastle, Norwich
TUI company people (pilot manager, flight crew training manager, pilot management project pilot, Fleet Manager)
Kathryn Cleaver- Pilot Manager
Stuart Byers- Flight Crew Training Manager and 737 captain
Rachel Barrett- Pilot Management Project Pilot and 787 FO
Lewis Blessed- Fleet Manager and 767 captain
TUI Timeline
1962: TUI Airways founded as Euravia
1964: name changed to Britannia Airways
1968: several German Tour operators joined forces to form The Touristik Union International
2002: Rebranded as TUI AG
2005: Britannia Airways rebranded to Thomson Fly. Thomson travel group bought by TUI AG.
2007: TUI merges its tour operator business with British First choice to form TUI travel plc.
2008: Thomsons Airways brand launched for the combined Thomson fly and first choice airways
2013: 1st uk airline to take delivery of 787. First flight was LGW to MAH. parent group also order 70 MAXs for group airlines
2014: TUI group listed on London Stock Exchange. Reunification with subsidiary TUI travel plc to become globally integrated tourism group
2015: announced new name- TUI
2016: rebrand began- launch of TUI care Foundation
2017: New callsign- TOMJET. TUI Airways officially changed its legal name from Thomson Airways to TUI Airways
2022: Sustainability Agenda Founded
how do you calculate ISA Temperature Deviation
lapse rate: 2 degrees per 1000ft
Dev= 15+(altitude x -2) = ISA TEMP
what is a Rate 1 turn, bank angle required for rate 1 turn, radius of turn
rate 1 turn= 3degrees/sec or 180/min
Bank angle required for rate 1 = (TAS/10) +7
Radius of Turn= Approx 1% of GS e.g. 250kts=2.5nm
what is the stopway
- length of an unprepared surface in the direction of takeoff capable of supporting an AC if the AC has to be stopped during its takeoff run
what is a clearway
- obstacle free area at the end of a runway, in the direction of takeoff
- 75m either side of the centreline
- could be water; the aircraft just needs to make a proportion of its climb to a screen height
What is the TORA
- distance between the point on the surface of the aerodrome at which an aircraft can commence its take off run to the nearest point, in the direction of takeoff, at which the surface of the aerodrome is incapable of bearing the weight of the aeroplane
what is the TODA
TODA is lesser of
- TORA + CLEARWAY
-1.5 X TORA
what is the ASDA
- TORA + STOPWAY
What is a balanced field
- when TODA=ASDA
what is the LDA
length of the runway threshold to threshold
what is screen height
- imaginary screen that has to be cleared by the lowest part of the aircraft when taking off or landing
-minimum height achieved over the runway before the end of the clearway - marks the end of the takeoff distance
what is the screen height for a propeller aircraft (RWY condition: dry only)
50ft
what is the screen height for a jet aircraft (RWY condition: Dry and Wet)
- Dry: 35ft
- Wet: 15ft
what is a circling approach and what are the minima
- visual phase of an instrument approach to position and airplane for landing on a runway that is not suitable for a straight in approach
- MDH 600FT/ VIZ 4000m
what is point of equal time and how do you calculate it
- the enroute track position where it takes the same amount of time to fly onwards to the destination as it does to turn around and return to the departure airfield
distance to PET = (D x H )/ (O + H)
Time to PET= (distance to PET) / (speed to PET)
What is Point of No Return and how do you calculate it
- latest point on a route where its possible to return to the departure aerodrome with a sensible final reserve fuel
- required for aircraft in which a diversion airfield is not readily available
all engine PNR
Time to PNR= (safe endurance x Ground Speed Out) / ( Ground Speed Out x Ground Speed Home)
what is RVSM
- reduces vertical separation of AC from 2000ft to 1000ft between FL290-FL410
- RVSM: 1000ft separation FL290-FL410
-NON RVSM: 2000ft separation
‘what equipment is required to operate in RVSM airspace
- 2 primary altimeter systems
- 1 automatic altitude control system
- 1 altitude alerting system
- a transponder that can be connected to the altitude measurement system in use for maintaining altitude
what is Precision RNAV approach
- offers to use RNAV functionality in all phases of flight except final approach and missed approach
- enabling shorter, more direct routes with simple connections to the enroute structure
- AC within 1nm of its intended position 95% of the time
B-RNAV: AC within 5nm of intended position 95% of the time
- in europe B-RNAV capability is mandatory in all upper airspace
RNP level, typical application and primary route width (nm)- centreline to boundary
0.1-1 RNP AR APP SEGMENTS
0.3-1 RNP APP SEGMENTS
1- TERMINAL AND ENR
2- ENR
4- PROJECTED FOR OCEANIC/REMOTE AREAS WHERE 30NM HORIZONTAL SEPARATION IS APPLIED
10- OCEANIC/REMOTE AREAS WHERE 50NM LATERAL SEPARATION IS APPLIED
aircraft system minima for approach categories (CATI,II,IIIA,IIIB,IIIC)
CAT I DA 200FT RVR 550m
CATII DA 100-200FT RVR 300m
CATIIIA DA 50-100FT RVR 200m
CATIIIB DA <50FT RVR 75M
CATIIIC DA nil RVR nil
V1
- Takeoff Decision Speed
- the speed at which the decision to continue the takeoff or abort must be made
- the max speed during takeoff at which a pilot can safely stop the aircraft without leaving the runway
V2
- Takeoff Safety Speed
- the minimum speed at which the aircraft can maintain a specified rate of climb with one engine inoperative
- achieved by the screen height 35ft and maintained to 400ft AGL in the event of an engine failure
- V2 > OR equal to 1.2 x Vs
VS
- stall speed
- minimum steady flight speed at which the airplane is controllable
purpose of wing fences and what is span wise flow
Spanwise flow
- pressure above the wing is lower than atmospheric and higher than atmospheric below
- most intense areas of low pressure are found near the wing root creating a horizontal pressure gradient which drives spanwise flow
- above the wing, spanwise pressure differential causes a spanwise flow inwards towards the wing root
- beneath the wing the spanwise pressure differential causes a spanwise flow outwards towards the tip
- at the trailing edge the two airflows meet at an angle to cause trailing edge vortices
wing fence- provides a physical barrier reducing spanwise flow towards the tips, a contributory factor to the tip stall
which is more desirable, stall at the wing root or wing tip and why
- stall at the root due to a greater local effective angle of attack is more favourable
- root is directly in front of the tail section; turbulent air hits the tailplane creating natural buffeting
- the reduced downwash and downforce on the tailplane increases pitch down moment at the stall
- ailerons remain for some time in unstalled flow providing some degree of lateral control in the very early stages of the stall
- wing drop is less pronounced
what is cloud base and cloud ceiling
Cloud ceiling: lowest layer of cloud of more than 4 oktas
cloud base: height of the underside of the lowest layer of cloud
* TAFS and METARS: cloud base given as height above aerodrome level
* area forecast: cloud base altitude above mean sea level
Vref
- calculated reference speed for final approach
- final approach speed
- usually 1.3VSO or higher