Tribunals + Altenative Dispute Resolution

Question 1

Tribunals:

Answer 1

A body established to settle certain types of dispute

It’s cheaper than the courts, quicker than the courts, informal and they have experts

Question 2

Advantages of tribunals:

Answer 2

Cheapness
Quick hearings
Informality
Expertise

Question 3

Disadvantages of tribunals:

Answer 3

Lack of funding
More formal than ADR
Delays

Question 4

Alternative dispute resolution (ADR):

Answer 4

Negotiation, mediation, conciliation, arbitration

Can resolve disputes between consumers and traders that don’t involve the courts

Question 5

Advantages of ADR:

Answer 5

N - cheap
M - no unwanted press/publicity
C - cheap

Question 6

Disadvantages of ADR:

Answer 6

N - expensive if lawyers get involved
M - no guarantee
C - no guarantee

Question 7

Online dispute resolution (ODR):

Answer 7

Settling disputes online and through IT

Question 8

Advantages of ODR:

Answer 8

Doesn’t cost loads of money
Can do it anywhere
Sites to help people understand

Question 9

Online court stages:

Answer 9

1: identifying issues + document evidence
2: conciliation + case management
3: if the case isn’t resolved by stage 2 a judge will intervene