Training types Flashcards
1
Q
Training types
A
- induction
- on the job
- off the job
2
Q
why train employees?
A
- increase productivity
- improve quality
- improve costumer service
3
Q
Induction training
A
Given to new employees to help them settle in to their new role
- familiarising employee with policies, working practices, colleagues
- health and safety
- develop understanding of company
4
Q
On the job training
A
Takes place at place of work, inside organisation
- Provides employees with mentor
- work shadowing: working alongside a more experienced colleague
5
Q
Off the job
A
takes place away from place of work
- studying qualifications
- attending conferences hosted by external training provider ( can learn new skills to bring back to workplace)
6
Q
Benefits of training
A
- productivity
- quality
- motivation ( feel like their being invested in)
7
Q
costs of training
A
- Financial costs, particularly for off the job as you may have to pay external providers
- lost productivity during phase of training
