Herzberg theory

Question 1

Two factor theory

Answer 1

• hygiene factors

- motivators

Question 2

Hygiene factor explanation

Answer 2

aspects of ones job that do not motivate, but if an aspect is not of a satisfactory level, it can become demotivating

Question 3

Hygiene factors:

Answer 3

• pay
• working environment
• relationships with colleagues

Question 4

Motivators:

Answer 4

• Opportunities for promotion

- job design (job rotation, job enrichment, empowerment)