Training & Development (HRD) Flashcards
What is human resource development?
Includes training and development, career planning and performance appraisal.
Focus on acquisition of required skills, attitudes, knowledge to facilitate achievement of business objectives.
What is training?
Activities designed to improve the knowledge, skills and abilities of an individual for CURRENT responsibilities (required)
What is development?
Activities designed to improve knowledge, skills and abilities for FUTURE responsibilities (voluntary)
HRD can help organisational transformation in the following ways:
Implementing a new policy/strategy/initiative
Effecting culture
Meeting external macro environmental change or solving problems
A systematic approach to training and development should include three core elements:
Assessment
Activity
Evaluation
What is a training needs analysis?
Identifying the skills an employee has and the skills required for a role. Thereby understanding the gap.
What are some ways to implement training and development?
Lectures
Adventure learning (team building activities, problem solving, risk taking)
Action learning: give a team a problem and make them accountable to solve it
Hands on - on the job training (mentoring, coaching, shadowing)
Self-directed learning
Simulations
Role plays
Business games
What are apprenticeships?
Work based practical learning.
What is behaviour modelling?
A form of training based on “leading by doing”. Social learning theory. Observation of behaviour and reinforcement.
Best for teaching skills and behaviours (not for factual information)
How should a HR professional go about choosing a training method?
- Identify the learning outcome
- Consider the best learning method for the required skill
- Evaluate cost
- Anticipate effectiveness
List 5 measures of training effectiveness?
- Reactions
- Learning
- Behaviour
- Results
- Return on Investment
What does VARK stand for?
Visual
Auditory
Read/write
Kinasthetic (do)
Learning preferences.
